Find customer experience associate Jobs in wicklow, ww

Concierge
Druids Glen Hotel & Golf Resort —Wicklow, County Wicklow
- Full-time
- Hotel
- No degree
- Communication skills
- Free parking
- Referral programme
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6d

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Concierge
Druids Glen Hotel & Golf Resort —Wicklow, County Wicklow
Providing the highest level of service in an efficient and courteous manner while following Druids Glen standards, procedures and policies at all times.
Quick apply
6d
Senior Concierge
SOS Group —Dublin, County Dublin
Clear and reset meeting rooms following use. Knowledge of access control systems, visitor management systems, and building operations.
From €16 an hour
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1d

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Concierge

Druids Glen Hotel & Golf Resort -
Wicklow, County Wicklow

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Job details

Permanent | Full-time
6 days ago

Benefits

Free parking
Bike to work scheme
On-site gym
Referral programme

Qualifications

Communication skills
Hotel experience

Full job description

Druids Glen Hotel and Golf Resort is seeking to a recruit a concierge team member to join the highly successful Front Office team for the position of Front Door Host /Concierge. The hours involved will include both early and late shifts and will include mid-week and weekend work.

Responsibilities:

Ensure a hospitable and professional atmosphere at the main door and occasionally in the lobby area
Greeting guests at their cars as they arrive, assisting with luggage and providing directions to the front desk
Valet parking
Providing the highest level of service in an efficient and courteous manner while following Druids Glen standards, procedures and policies at all times.
Handling all guest requests and fulfilling them as quickly as possible.
Ensuring that the guests first impression is memorable
This role may also include some Front Desk Duties

The ideal candidate will have the following experience:

Experience of working within a Hotel's Concierge
Previous experience working with a computerised Front Office system is desirable but not essential
Knowledge of the Wicklow area is vital
Excellent Communication Skills
Full clean drivers' licence is essential.

In return, we also offer excellent employee benefits including:

Career Development and Training
Internal Training Rewards
Upselling & Other Departmental Rewards
Discounted Spa treatments
Educational Assistance - for Hospitality & other professional courses
On-site Gym
Bike to work scheme
Meals during shifts
Free on site tea/coffee
Free parking
Healthy Snacks
Staff Discounts on accommodation in our Sister Properties
Opportunities for advancement & Career Development
Achievers of the Year
Leaders of the Quarter
Achievers of the Month
Departmental Star of the Month
Employee Referral Bonus

At Druids Glen Resort we are seeking ambitious, career minded individuals who share our passion for delivering the highest standards of customer service at all times.

The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each and every member of the team to practice teamwork, mutual respect, responsibility and professionalism.

If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property contact us today.

Important Information:

All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.

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