Service Technician ( Mobile Devices)
Full-time positions in MTech Mobility, Ardcavan Business Park, Wexford Town
MTech Mobility – www.mtechmobility.com
Description
Provisioning, Repair, Deployment and Advance exchange of Mobile devices throughout Europe from our Wexford operations centre in Ardcavan is one of our core service.
As a service technician, you are responsible for providing diagnostic and triage services to determine the state of different mobile products (Phones, Tablets, and Computers). The diagnostic service is a critical component to provide the customer with a proper representation of the device problem and a good estimate of the repair requirements .
As a technician you will have the responsibility of diagnosing, disassembling, repairing, and reassembling electronic devices. Along with those responsibilities you will also be required to maintain an efficient and productive work area that will allow you to perform your repair duties in a professional and effective manner.
We are a company that takes great pride in our customer service and offer quality repairs with strict service levels. As part of our commitment to high quality standards, our technicians are trained to an excellent level and can work very quickly to complete repairs which uphold the MTech Mobility brand standards. Other task may involve part ordering, research and development, and inventory management. You will be responsible for keeping yourself up to date on the newest electronic devices and their functionality.
Primary Responsibilities
- Diagnostic and triage repair services for mobile devices (smart phones, tablets and computers)
- Customer interaction
- Disassembly and reassembly of mobile device components
- Maintain an effective, efficient, organized and productive work area
- Provisioning and deployment of mobile devices
- Mobile Device Management (MDM)
Qualifications / Experience
- Ability to work in a collaborative environment
- Willingness to contribute and support a knowledge sharing culture
- Balance multiple & shifting priorities
- Innovative thinking and problem solving
- Effective time management
- Self-driven and motivated
- Excellent hand and eye ability working with micro parts and services
- Good organizational and follow through skills
Education
- Minimum Leaving Certificate / Fetac level 5 required
- A recognised third level engineering advanced or higher certificate qualification (Fetac level 6+) preferred
- Good understanding of mobile devices, computing and technical skills essential
Benefits:
- Bonus scheme
- On-site parking
- Paid time off including bank holidays
- Company laptop & tools provided
Job Types: Full-time, Permanent
Pay: €30,000.00-€32,000.00 per year
Experience:
- Mobile device management: 1 year (preferred)
- Mobile repair: 1 year (preferred)
Work authorisation:
Work Location: In person
