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Customer Assistant
Kerry Padel Centre —Tralee, County Kerry
- From €14.15 an hour
- Part-time
- Customer service
- Computer skills
- Communication skills
- Employee discount
Quick apply

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Customer Assistant
Kerry Padel Centre —Tralee, County Kerry
Maintain a spotless and pleasant environment at all times by helping with cleaning of the facility during shifts, including courts and changing facilities.
From €14.15 an hour
Quick apply

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Customer Assistant

Kerry Padel Centre
Tralee, County Kerry

Quick apply

Job details

Part-time
From €14.15 an hour

Benefits

Employee discount
On-site parking

Qualifications

Customer service
Computer skills
Communication skills

Full job description

Full job description

About Kerry Padel Centre

Kerry Padel Centre is Kerry’s newest and only padel tennis facility. We are looking to hire a Front of House staff member to work a range of day and evening shifts on a 30 hour per week basis.

Please note that the shifts will be both midweek and weekend shifts so applicants should only apply if they have availability for both. Additional hours may be required during busy periods and for holiday cover.

Position Overview

The Front of House team are the first point of contact for Kerry Padel Centre and are key to providing excellent customer service, and assisting customers with court set up, bookings and questions. The candidate must be enthusiastic, punctual, outgoing and thorough with an attention to detail and have a passion for sport. This position does involve weekends, with a combination of morning, daytime and evening shifts.

Key Responsibilities

Opening and closing of the facility
Provide a warm welcome to all patrons, assisting with check in and queries
Answering emails and phone calls in a timely and professional manner
Managing individual and group bookings through website, mobile applications and walk-ins
Maintain a spotless and pleasant environment at all times by helping with cleaning of the facility during shifts, including courts and changing facilities
Assist with marketing activities when required
Ensuring compliance with Health & Safety requirements

Skills & Qualifications

Front of house experience in a gym or leisure facility is preferred
Outgoing, friendly, and enjoy interacting with people.
Excellent customer service and communication skills
Maintain a professional appearance and behaviour.
Experience in payment handling
Strong administration and computer skills
Be meticulous and take pride in the facilities look and cleanliness.
A personal interest or background in sports, fitness, or community engagement is a strong plus
A personal interest or background in content creation is a strong plus

Additional Requirements

Candidates will need to successfully pass Garda Vetting as part of the hiring process
Must be flexible with hours. Shifts will include Saturdays & Sundays and also evenings until 11pm
Manual Handling, Health & Safety, First Aid, Fire Warden

Job Type: Part-time

Pay: €14.15 per hour

Expected hours: 25-30 per week, with the opportunity for more

Benefits:

Employee discount
On-site parking

Schedule:

Monday to Friday
Weekend availability
Evening availability - majority of shifts will be weekday 2-11pm

Application question(s):

What appeals to you about this role?
Please advise of your availability across weekday & weekend, day & evening shifts

Work Location: In person

Job Type: Part-time

Pay: From €14.15 per hour

Benefits:

Employee discount
On-site parking

Application question(s):

Can you work evening shifts midweek? E.G. 3pm-11pm

Why would you be a good fit for the role?

Work Location: In person

Quick apply

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