Find Customer service administrator healthcare Jobs in Stillorgan County Dublin

Medical Administrator
RLMS —Blackrock, County Dublin
- €35,000–€40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Customer Service Administrator - Healthcare
TCP Homecare —Dublin, County Dublin
- Full-time
- No degree
- Medical terminology
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Service Administrator
Brennan & Co —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
4d
Receptionist/Administrator
Cooley Healthcare Ltd. —DUBLIN 12, County Dublin
- €35,000–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Office Administrator / Personal Assistant
Homecare Solutions —Tallaght, County Dublin
- €18,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Reception/Administrator
West Pharmaceutical Services —Dublin, County Dublin
- €33,000–€42,500 a year
- Microsoft Office
- Administrative experience
- No degree
11d
Accounts Receivable Administrator - Billings
Blackrock Health Blackrock Clinic —South Dublin, County Dublin
- Full-time
- Microsoft Excel
- Word processing
- Clinic
- Annual leave
- Employee assistance program
Quick apply
Reception
Mowlam Healthcare —Kilcoole, County Wicklow
- Customer service
- English
- Microsoft Office
Quick apply
Administrator - Radiology
VHI —Dublin, County Dublin
- Full-time
- Microsoft Office
- Administrative experience
- Clinic
- Employee assistance program
Quick apply
12d
Specialist I, Investor Services AML FTC
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
Senior Azure Administrator
Version 1 —Dublin, County Dublin
- Up to €1 a month
- Full-time
- Azure
- Oracle
- Windows
- Employee assistance program
- Employee discount
Quick apply
11d
Revenue Assurance Administrator
PrepayPower —Dublin, County Dublin
- €33,000 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
1d
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
EHR Data Administrator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Clinic
Quick apply
10d
Identity and Access Management - Technical Architect
VHI —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- SQL
- Free parking
Quick apply
4d
IT Support Engineer
Kearys —Belgard, County Dublin
- Full-time
- Microsoft Access
- Azure
- Customer service
- Annual leave
- Employee assistance program
Quick apply
ServiceNow Architect
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
- Scripting
- Communication skills
Quick apply
Okta on Okta Identity Architect
Okta —Dublin, County Dublin
- €128,000–€176,000 a year
- Annual leave
Cloud Infrastructure Engineer
Version 1 —Dublin, County Dublin
- €70,000–€85,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
- Employee assistance program
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Medical Administrator
RLMS —Blackrock, County Dublin
This role involves a high level of computer based administrative work including audio typing, please note, it is not purely a receptionist role.
€35,000–€40,000 a year
Quick apply
1d
Customer Service Administrator - Healthcare
TCP Homecare —Dublin, County Dublin
This position would ideally suit a candidate with previous experience in logistics administration or route planning, who thrives in a fast-paced environment and…
Quick apply
7d

I want to receive the latest job alerts for customer service administrator healthcare in stillorgan county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service administrator healthcare jobs near stillorgan county dublin

Receptionist jobs in Kilcoole, County Wicklow

Office Administrator jobs in Tallaght, County Dublin

Receptionist jobs in Dublin, County Dublin

Infrastructure Engineer jobs in Dublin, County Dublin

Service Administrator jobs in Dublin, County Dublin

Senior Administrator jobs in Dublin, County Dublin

Service Technician jobs in Dublin, County Dublin

Receptionist jobs in DUBLIN 12, County Dublin

Service Coordinator jobs in Dublin, County Dublin

Radiologist jobs in Carrickmines, County Dublin

Network Architect jobs in Dublin, County Dublin

Enterprise Architect jobs in County Dublin

Architect jobs in New Ross, County Wexford

Medical Receptionist jobs in Dublin, County Dublin

Book Receptionist jobs in Dublin, County Dublin

Receptionist jobs in Limerick, County Limerick

Receptionist jobs in County Waterford

Receptionist jobs in Ballymahon, County Longford

Receptionist jobs in County Meath

Office Cleaning jobs in Cork, County Cork

Medical Administrator

RLMS -
Blackrock, County Dublin

Quick apply

Job details

Full-time
€35,000–€40,000 a year
1 day ago

Benefits

On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
English
Microsoft Office
Calendar management
Organisational skills
IT

Full job description

Full-Time Medical Administrator – Private Medical Consultant’s Practice

Office Location: Multi-site - Beacon Sandyford & Blackrock Clinic

Contract: Full-Time

Working Pattern: Monday to Friday.

Standard hours: 8.00am - 5.00pm
Late cover: an 11.00am - 8.00pm shift on Tuesdays and Thursdays, shared across the team on a rotating roster - approximately two late shifts per person per month.

Role Summary

The role of the Medical Administrator involves the efficient running of a busy and dynamic multi-site private consultant's practice, composing of two consultant specialists in the areas of cardiology and cardio-thoracic surgery. To provide core administrative responsibilities in relation to a volume of incoming referrals, scheduling of clinic appointments and procedure / surgery lists, ensuring all correspondence / test results required for clinics are uploaded and available on patient record electronic database. This role involves a high level of computer based administrative work including audio typing, please note, it is not purely a receptionist role.

The role involves the daily operations of the consultant’s practice you are running on any given day, with responsibility for effectiveness in the areas of patient experience, business financial performance and operational functions.

Cross training of both consultant’s practices will be given and allows for variation within this medical administrative role. Flexibility to alternate between clinics and location sites will be required, with the potential of future clinic sites being added later.

The successful candidate will work as part of a hard working and dedicated team, ensuring efficient scheduling, administration, and operation of both consultant's practices.

The successful candidate will be responsible for:

Patient Journey & Experience

Maintain a culture of patient and customer care and ensuring an ongoing focus on improving the quality of the patient experience.
Oversee the clinic and surgery booking process, always maintaining the highest standard of communication and professionalism.
Deal with patient complaints, giving feedback and escalating to management where necessary.

Business & Operational Functions

Manage all incoming correspondence via post/email and filter to the appropriate consultant's incoming post folder in a timely manner for their review.
Schedule and confirm patient diagnostic appointments, surgeries and medical consultations for clinic and procedure lists to patients, via telephone, email, and appointment/admission letters.
Liaise with hospital departments as required, to prepare for patient consultations and forthcoming procedures.
To maintain the diaries for the consultants as instructed, including the calendar management of the various multi-site clinics, medical team meetings and corresponding travel arrangements.
Accurately maintaining the patient record on the database, ensuring all profile details are cross checked with patients and across all hospital systems.
Answer incoming calls and emails promptly and professionally, logging any patient-related contact in the general notes on the patient record.
Redirect enquiries as appropriate, recognising the limits of a non-clinical role and involving the clinical team when needed.
Uploading all patient documents in the appropriate scanned document or attachment fields of the patient record database.
Maintaining and running weekly clinic and surgery lists ensuring both are prepared to the practice standard. Surgery lists are emailed to the appropriate hospital theatre contacts in advance.
Drafting, typing, and formatting comprehensive confidential medical correspondence.
Liaise with patients, hospital departments and insurance service providers to secure patient hospital admission in accordance with insurance cover.
Maintenance of practice email inboxes. Prompt action to be taken on all patient and hospital department email enquiries.
Continuously prioritise tasks according to level of importance to achieve clinical objectives.
Embrace and make effective use of the practice’s digital tools and AI supported documentation platforms, contributing to new and improved ways of working as the practice modernises.
Handle all patient and practice information in line with GDPR and practice confidentiality policies.
Provide cover for colleagues across both practices as required to ensure continuity of services.

Financial Operations

Ensure daily sales and takings are reconciled and track and monitor all clinic expenses, ensuring all receipts are correctly accounted for and accurately filed for end of year accounts.
Prioritise filling all cancellation appointment slots, through reference to the waiting list or new referrals received, to maximise clinic potential.

Essential Requirements

Excellent written and spoken English.
High level of attention to detail and accuracy.
IT skills to include proficient working knowledge in Microsoft Office to include Word, Teams, Excel, Powerpoint.
Effective interpersonal skills, enjoying working in a team environment and happy to assist team members as needed.
Customer care skills. Enjoy interacting with patients and sensitive to patient needs, while managing patient expectations.
Excellent organisational skills with the ability to multitask and prioritise workload when under pressure.
Excel at problem solving, demonstrating initiative when presented with challenges.
Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
Confident with technology and open to adopting new digital and AI tools and to new ways of working as the practice modernises.

Desirable Requirements

QQI (or other similar) qualification in Medical Administration.
Minimum 4 years hospital/medical administration experience.
Experience working in a healthcare environment.
Experience in audio transcription, ideally medical (with recognised qualification required), typing speed of 65 wpm.
Familiar with hospital computerised patient information systems.

Benefits

Opportunities for further learning and career development
Income protection
Pension contribution
Team incentives
On-site parking at Blackrock Clinic location

Please Note: This job description is not exhaustive and may be adjusted periodically, after review and consultation, to meet the changing needs of the practices. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

The practice is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Job Type: Full-time

Pay: €35,000.00-€40,000.00 per year

Benefits:

On-site parking

Application question(s):

If you are shortlisted to the second round of interviews, will you be available to attend a full-day trial shadowing session at our clinic as part of the interview process?

Please note that participation in this shadow day is a compulsory requirement for final selection.

When are you available to start?
What is your salary expectation?

Experience:

Healthcare Administration: 4 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

customer service administrator healthcare jobs in stillorgan county dublin

Medical Administrator

Customer Service Administrator - Healthcare

Service Administrator

Receptionist/Administrator

Office Administrator / Personal Assistant

Reception/Administrator

Accounts Receivable Administrator - Billings

Reception

Administrator - Radiology

Specialist I, Investor Services AML FTC

Senior Azure Administrator

Revenue Assurance Administrator

Service Desk Engineer

EHR Data Administrator

Identity and Access Management - Technical Architect

IT Support Engineer

ServiceNow Architect

Okta on Okta Identity Architect

Cloud Infrastructure Engineer

More jobs to discover

I want to receive the latest job alerts for customer service administrator healthcare in stillorgan county dublin

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected