Find Senior field service engineer Jobs in Sandyford, D

Application Support Engineer, Managed Print Services
Bizquip Limited —Sandyford, County Dublin
- €30,000–€40,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Flexitime
- Work from home
Quick apply
9d
Senior Associate - QC Technical Services
Amgen —Dún Laoghaire, County Dublin
- €52,756.95–€71,377.05 a year
- Bachelor's degree
8d
AI Compliance Officer
Anthropic —Dublin, County Dublin
- €200,000–€255,000 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- AI
Quantity Surveyor
M&P Mechanical Ltd —Sandyford, County Dublin
- €50,000–€70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
3d
Senior Systems Service Engineer (SCADA)
Watlow Electric Manufacturing, Inc. —Dublin, County Dublin
- Remote
- System design
- Manufacturing
Quick apply
Sr. Software Engineer
Pinterest —Dublin, County Dublin
- €92,223–€161,390 a year
- Computer Science
- Bachelor's degree
- No degree
Senior/Principal Reliability (RAM) Engineer - Rail
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Management
- Work from home
- Gym membership
Field Service Engineer
ASM International —Lucan, County Dublin
- Full-time
- Customer service
- English
- Microsoft Office
Senior/Principal System Safety Engineer - Rail
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Work from home
- Gym membership
Associate Director - Systems
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Communication skills
- Work from home
- Gym membership
Junior Print & Signage Project Manager
THINK Group —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- Customer service
- Administrative experience
- No degree
- Sick pay
Quick apply
7d
Senior Affera Therapy Specialist
Medtronic —Dublin, County Dublin
- €62,480–€93,720 a year
- Full-time
- Sales
- Bachelor's degree
- Communication skills
AI Engineering Manager - Amplify C.S
Klaviyo —Dublin, County Dublin
- €112,000–€168,000 a year
- Hybrid work
- Azure
- Computer Science
- AWS
Senior Fire Investigator - Ireland
Jensen Hughes —Dublin, County Dublin
- Remote
- Research
- Analysis skills
- Communication skills
Senior Product Manager - Technical
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Engineering Lead - Rail - Dublin
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
- Work from home
- Gym membership
23h
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
21h
Airport Civils/Structures Asset Manager
DAA —Dublin, County Dublin
- Full-time
- AutoCAD
- Microsoft Office
- Construction
Senior Reliability Maintenance Engineering Technician, RME
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Weekend availability
- No degree
- Leadership
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills

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Application Support Engineer, Managed Print Services

Bizquip Limited
Sandyford, County Dublin

Quick apply

Job details

Permanent | Full-time
€30,000–€40,000 a year
9 days ago

Benefits

Company car
Flexitime
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Access
Azure
Customer service
Apache Hive
LogMeIn
Windows
SQL
Firewall
DHCP
JavaScript
IT support
LDAP
DNS
TeamViewer
TCP/IP
Communication skills
PowerShell
Active Directory

Full job description

Company overview

As a well-established, 2nd generation family-owned Irish company in operation since 1984 located in Sandyford, Dublin 18, Bizquip are a business (B2B) service provider, specialising in workspace solutions.

We offer a full turn-key solution to all office requirements across workplace technology, commercial interiors and office supplies.

Bizquip proactively support a large customer base of Government, corporate and SME clients nationwide.

Our Workplace Technology team includes 18 in-house technical team members, with vast experience in managed print services & document management solutions.

We are seeking an Application Support Engineer to join our experienced team, assisting with client-based solution deployment and support within our Workplace Technology team, with a focus on managed print services & document management solution support.

Role overview

Bizquip is seeking an Application Support Engineer to support customers using print management, secure print, cloud print, document workflow, and document management solutions.

This role is suited to someone with strong general IT, application support, troubleshooting, and customer service experience within managed print services and document workflow solutions.

The successful candidate will support solutions such as PaperCut MF & Hive, Tungsten ControlSuite & Printix, DocuWare, Laserfiche ECM MyQ, YSoft SAFEQ, and similar platforms.

This is primarily a post-sales support and application support role, covering remote support, helpdesk support, issue triage, configuration changes, customer communication, escalation management, documentation, and support for new implementations.

Ongoing support often involves troubleshooting various aspects of print management applications, such as; checking print queues, user sync, device status, embedded device behaviour, network connectivity, firmware differences, print drivers, logs, and PaperCut admin configuration, so the role needs a structured troubleshooter rather than someone who already knows every product.

Key responsibilities

Provide first and second line support for print management, secure print, cloud print, and document workflow solutions.
Support customer environments using PaperCut MF, PaperCut Hive, Print Deploy, Mobility Print, embedded MFD applications, scan workflows, and reporting.
Triage and resolve customer support tickets within agreed SLAs.
Troubleshoot issues relating to print queues, drivers, user authentication, card login, scan workflows, device connectivity, Active Directory sync, Microsoft 365, Azure / Entra ID, and network access.
Review PaperCut admin interface status, user logs, job logs, device errors, and support information.
Gather diagnostic information including screenshots, application logs, device logs, print provider logs, Windows Event Viewer logs, and print job details.
Support upgrades, minor configuration changes, user setup, group sync changes, print queue changes, and scan action amendments.
Escalate complex technical issues to senior engineers, vendors, or software partners where required.
Communicate clearly with customers, internal service teams, sales teams, and vendors.
Maintain accurate support notes, customer configuration records, knowledge base articles, and ticket documentation.
Provide remote support using tools such as TeamViewer, LogMeIn, and similar platforms.
Assist implementation engineers with testing, handover, and post-go-live support.

Essential skills and experience

2+ years’ experience in application support, IT support, helpdesk support, technical support, or software support, preferable within Managed Print Services.
Strong troubleshooting skills across Windows, Microsoft 365, Active Directory / Entra ID, networking, DNS, DHCP, TCP/IP, and basic firewall concepts.
Experience supporting business applications in a customer-facing or helpdesk environment.
Ability to read logs, follow structured troubleshooting steps, document findings, and escalate clearly.
Good understanding of Windows print queues, print drivers, shared printers, network printers, or willingness to learn.
Strong customer communication skills and ability to explain issues clearly.
Experience working to SLAs and managing support tickets.
Good documentation discipline.

Desirable experience

PaperCut MF, PaperCut Hive, PaperCut NG, Print Deploy, Mobility Print, Web Print, or Integrated Scanning.
Print server support, Windows Server, SQL basics, Azure, Microsoft 365, LDAP, or secure LDAP.
Ricoh, HP, Brother, or other MFD platforms.
Tungsten Printix, Tungsten ControlSuite, DocuWare, MyQ, YSoft SAFEQ, AP Essentials, or similar document workflow platforms.
Basic scripting such as PowerShell, SQL queries, batch files, or JavaScript.
Experience with ECM, document capture, scan workflows, or AP automation.
Experience supporting remote users and field-based customers.

Personal attributes

Practical, organised, and calm under pressure.
Strong problem solver with a methodical approach.
Customer-focused and professional.
Comfortable learning specialist software products.
Good attention to detail.
Able to work independently while escalating appropriately.
Strong written notes and documentation habits.

Pay: €30,000.00-€40,000.00 per year

Benefits:

Company car
Flexitime
On-site parking
Work from home

Application question(s):

Are you within commuting distance to Sandyford, Dublin?

Experience:

Managed Print Services: 3 years (preferred)

Work authorisation:

Ireland (required)

Work Location: Hybrid remote in Sandyford, County Dublin

Quick apply

Refine Your Search

senior field service engineer jobs in sandyford, d

Application Support Engineer, Managed Print Services

Senior Associate - QC Technical Services

AI Compliance Officer

Quantity Surveyor

Senior Systems Service Engineer (SCADA)

Sr. Software Engineer

Senior/Principal Reliability (RAM) Engineer - Rail

Field Service Engineer

Senior/Principal System Safety Engineer - Rail

Associate Director - Systems

Junior Print & Signage Project Manager

Senior Affera Therapy Specialist

AI Engineering Manager - Amplify C.S

Senior Fire Investigator - Ireland

Senior Product Manager - Technical

Engineering Lead - Rail - Dublin

EMEA Cabling Quality Mgr, Global Cabling Quality

Airport Civils/Structures Asset Manager

Senior Reliability Maintenance Engineering Technician, RME

Senior Regional Environmental Manager – EMEA, AWS Environmental

I want to receive the latest job alerts for senior field service engineer in sandyford, d

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