Role Purpose
The IT Manager will serve as the senior technology lead within DRES Properties, responsible for the stability, security, and continuous improvement of the company’s IT infrastructure, systems, and digital tools. This is a hands-on, strategic role that spans day-to-day IT operations, software administration, and an increasingly important mandate around artificial intelligence adoption and automation.
As DRES accelerates its use of AI-driven tools and workflow automation across all business functions, the IT Manager will be a key enabler of that transformation — identifying opportunities, implementing solutions, and ensuring the organisation has the skills and governance in place to benefit from emerging technologies responsibly and effectively.
IT Infrastructure and Operations:
- Manage and maintain (via a third-party IT provider) all IT infrastructure, including servers, networking equipment, endpoints, telecoms, and cloud environments.
- Ensure IT systems are secure, resilient, and fit for purpose across office and construction site environments.
- Lead the commissioning and decommissioning of IT equipment for site compounds, ensuring sites are operationally ready from day one.
- Maintain hardware and software asset registers; establish and manage annual budgets, procurement, licensing, and vendor relationships.
- Define and enforce IT policies, standards, and procedures, including acceptable use, data retention, and disaster recovery.
Software Administration and Systems Control:
- Act as the primary administrator and subject matter expert for Procore, the company’s core construction management platform.
- Configure, customise, and optimise Procore to align with DRES project workflows, programmes, and reporting requirements.
- Administer Microsoft 365, SharePoint, and associated productivity tools, ensuring user access, storage, and collaboration structures are appropriately managed.
- Manage the onboarding and offboarding of all users across business systems, ensuring correct permissions and access controls.
- Maintain and develop SharePoint as a document management and internal communications platform.
- Evaluate, pilot, and implement new software solutions as the business’s operational needs evolve.
- Monitor system performance, uptime, and data integrity across all platforms; manage escalation to vendor support where required.
Security and Data Governance:
- Define and implement the company’s cybersecurity strategy, including endpoint protection, access control, multi-factor authentication, and threat monitoring.
- Ensure compliance with GDPR and any applicable Irish and EU data protection obligations.
- Conduct or commission periodic security audits and risk assessments; remediate findings.
- Manage backup and disaster recovery processes, ensuring critical business data is protected and recoverable.
- Maintain awareness of emerging cybersecurity threats relevant to the construction and property sector.
Training and user support:
- Provide onboarding training for new hires on all business systems, including Procore, Microsoft 365, and SharePoint.
- Develop and maintain training materials and user guides to support self-service adoption.
- Run regular drop-in clinics, refresher sessions, and system update briefings as required.
Strategic Technology leadership:
- Work closely with the Operations Director and Senior Management to develop and execute the company’s IT and digital strategy.
- Maintain a technology roadmap aligned with business growth, project pipeline, and operational priorities.
- Contribute to business case development for technology investments; evaluate ROI and operational impact.
- Stay current with Protech and ConTech developments; advise the business on relevant trends, tools, and risks.
- Represent the IT function at senior leadership and steering group meetings.
AI adoption and Automation:
- Develop and maintain the company’s AI governance framework, including usage policies, acceptable use guidelines, data handling standards, and an active AI tools register.
- Lead or participate in the company’s AI Steering Group, providing technical insight on tool evaluation, risk, deployment readiness, and responsible AI use.
- Identify, prioritise, and implement workflow automations across business functions using platforms such as Microsoft Power Automate, Zapier, Make, or equivalent tools.
- Build and maintain integrations between core business systems — including Procore, SharePoint, Microsoft 365, and finance tools — to reduce manual effort and improve data quality.
- Evaluate, pilot, and deploy AI tools suited to DRES’s operational context, including LLM assistants, document intelligence tools, and AI-enhanced construction management features.
- Configure and manage AI assistant deployments (e.g., Microsoft Copilot, Claude, or equivalent), including access control, system prompt design, and usage monitoring.
- Deliver AI training and enablement across the business — building literacy, developing team-specific use cases, and tracking measurable adoption outcomes.
- Develop and manage AI agent workflows capable of executing multi-step tasks autonomously — such as planning condition monitoring, document extraction, and automated reporting.
- Ensure all automated and agentic workflows include appropriate human oversight, escalation mechanisms, and integration with core construction management and document control platforms.
Minimum Requirements:
- Third-level qualification in Information Technology, Computer Science, or a closely related discipline; or equivalent demonstrable professional experience.
- Minimum 5 years in an IT management, IT systems, or digital operations role.
- Proven, hands-on experience working with AI tools in a professional setting — not theoretical awareness, but deployed and measurable use.
- Demonstrable experience designing or implementing workflow automations that have delivered operational efficiencies.
- Strong working knowledge of Microsoft 365 ecosystem, including SharePoint, Teams, and related applications.
