Find It support technician Jobs in Mullingar, Wh

Retail Sales Assistant — Tech Retail & Repairs
Creative IT —Mullingar, County Westmeath
- €15–€16 an hour
- Full-time
- Microsoft Excel
- Sales
- English
- Employee discount
Quick apply
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- €14.35 an hour
- Full-time
- Customer service
- No degree
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Retail Sales Assistant — Tech Retail & Repairs

Creative IT
Mullingar, County Westmeath

Quick apply

Job details

Full-time
€15–€16 an hour

Benefits

Employee discount
On-site parking

Qualifications

Microsoft Excel
Sales
English
Leaving certificate
Junior Certificate
Retail sales

Full job description

Creative IT, Castle Street, Mullingar

About us

Creative IT is Mullingar's specialist for computer and phone repairs, IT support and tech retail. We've built a strong local reputation because we look after our customers properly, we get the job done right, and we don't oversell. Small team, high standards, no corporate nonsense.

About the role

We're looking for a Retail Sales Assistant to be the face of the shop. You're the first person customers meet — walking in the door, phoning up, messaging us on WhatsApp, hitting the web chat or emailing in. You handle sales, book in repair jobs, help customers pick the right device or service for what they actually need, and keep the shop running smoothly.

This is a front-of-house, customer-facing role. Every day is different, and it's busy.

What you'll be doing

Looking after customers who walk in the door — friendly, professional, no waffle
Handling enquiries across phone, WhatsApp, web chat and email — replying quickly, following up properly, closing the sale
Booking in repair jobs, taking payment, handing devices back to customers when work is done
Selling computers, phones, tablets, accessories — spotting what the customer actually needs and matching them to the right product
Handling difficult or upset customers calmly and professionally
Keeping the shop looking sharp — presentation, displays, stock, tidiness
Working with the workshop technicians so customers get accurate updates and realistic timelines
Learning our systems and following our processes

What we're looking for

Comfortable with computers, phones and tech generally — you don't need to be able to fix things, but you need to speak the language and know your way around a device
Strong people skills — you genuinely enjoy dealing with customers, stay calm under pressure, and can be patient with people who don't know the tech
Natural sales ability — spots opportunities, follows up on leads, closes deals without being pushy
Well-organised — able to juggle a shop full of customers, a phone ringing, WhatsApps pinging and open repair tickets at the same time
Reliable, punctual, well-presented
Right to work in Ireland

Nice to have

Retail or customer-facing work experience
Any previous experience in tech retail
Basic device knowledge — able to eyeball whether a laptop likely needs a screen, battery, keyboard, etc.

What we offer

€15-16 per hour, reviewed at 6 months
Weekly pay
Full training on our systems, our products and our process
Small, friendly team
Genuine progression path as the shop grows — the right person can move up
Real support and direct access to the owner

Hours

Full-time, 40 hours per week, across Mon–Sat, including some Saturdays. Sunday closed.

To apply

Email [email protected] with:

A short note on why you're interested
Your relevant experience — no formal CV needed if you'd rather just tell us
When you could start

We reply to everyone.

Pay: €15.00-€16.00 per hour

Benefits:

Employee discount
On-site parking

Ability to commute/relocate:

Mullingar, County Westmeath: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you interested in tech
In one or two sentences, why does a role in tech retail appeal to you?

Experience:

Microsoft Excel: 1 year (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in mullingar, wh

Retail Sales Assistant — Tech Retail & Repairs

Trainee Optical Assistant

Other jobs to consider

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