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Access Administration Process Automation Engineer , Officer

State Street -
Kilkenny, County Kilkenny

Apply Now

Job details

Full-time
6 days ago

Qualifications

Microsoft Excel
SAS
Process improvement
Sailpoint
ServiceNow
AI
Communication skills

Full job description

Access Administration Process Automation Engineer

Role Summary

The Access Administration Automation Analyst will support the identification, documentation and delivery of automation opportunities across the Identity and Access Management (IAM) service portfolio.

This is an entry-level role suitable for someone early in their career, including a recent graduate, with an interest in technology, cyber security, process improvement and automation.

Working with Access Administration teams, application owners, IAM engineering teams and business stakeholders, the analyst will help review existing access administration activities and support the move from manual processes to more consistent, controlled and automated services.

The successful candidate is not expected to have deep IAM or automation experience, but should be curious, analytical, willing to learn and comfortable working with data, processes and technology.

The objective of the role is to build practical experience in IAM operations and automation while helping the team reduce manual effort, improve service delivery and strengthen control effectiveness.

As part of a developing role within the wider IAM function, the successful candidate may also be asked to support related activities outside the core responsibilities of this position, where these provide learning opportunities or help deliver team priorities.

Key Responsibilities

Access Administration Automation

Support the review of existing Access Administration services to identify potential automation opportunities
Document current-state manual fulfilment processes with guidance from team members
Assist in analysing provisioning and de-provisioning activities for applications that are not yet integrated with strategic IAM platforms
Help define simple, repeatable automation requirements that can be used across multiple applications
Support automation of access request intake, validation, fulfilment, evidence collection and reporting activities
Contribute to automation activities supporting Joiner, Mover and Leaver processes
Learn how to identify process exceptions and help document approaches for handling them safely

RPA & Desktop Automation

Learn to develop and maintain simple robotic process automation and desktop automation solutions
Support automation activities performed through web, desktop, terminal and legacy application interfaces
Assist with testing automation solutions and documenting issues, exceptions and improvement opportunities
Help monitor and maintain existing automation solutions under guidance from experienced team members

IAM Process Transformation

Work with IAM operational teams to understand day-to-day activities, workload drivers and service demand
Support the development of automation backlogs and improvement plans aligned to IAM transformation objectives
Assist with application onboarding activities involving SailPoint, Microsoft Entra ID Governance and other IAM/IGA platforms
Help document and standardise IAM operating procedures and fulfilment models
Contribute to analysis of automation opportunities across access administration, certification, audit and governance processes

Intelligent Automation & AI

Develop awareness of emerging AI and intelligent automation technologies that may improve access administration operations
Support proof-of-concept activities for request analysis, workflow support and operational automation
Help assess opportunities for decision support, while maintaining appropriate human review and control
Learn how AI-assisted automation can support IAM operations in a controlled and responsible way

Governance & Risk Management

Support the team in ensuring automation solutions maintain required security controls and segregation of duties requirements
Assist with audit readiness through evidence capture, traceability and clear documentation
Help ensure automation activities are documented and traceable
Support the documentation of automation controls, exception handling and recovery procedures

Required Qualifications

Education, Experience and Interest

Degree, apprenticeship, internship or equivalent interest in technology, cyber security, computer science, information systems, engineering, business analysis or a related discipline
Interest in Identity and Access Management, cyber security, automation or operational improvement
Ability to analyse information, follow structured processes and document findings clearly
Any exposure to service management, workflow tools, ticketing systems, coding, scripting or automation would be beneficial but is not essential

Technical Skills

Basic understanding of automation concepts or willingness to learn tools such as UiPath, Automation Anywhere, Blue Prism or Microsoft Power Automate
Interest in workflow automation, process improvement and operational tooling
Basic data handling skills, for example using Excel to review, organise or compare information. Exposure to scripting, coding or automation tools would be beneficial but is not essential.
Ability to map, describe or improve simple business processes
Awareness of authentication, authorisation or access control concepts, or willingness to learn
Exposure to IAM/IGA platforms such as SailPoint, Microsoft Entra ID Governance, Saviynt, Omada or ServiceNow would be advantageous but is not required

Desirable Skills

Exposure to IAM, cyber security, IT operations or service management through university projects, internships, placements or personal learning
Interest in automating repetitive manual tasks
Awareness of APIs, automation frameworks or systems integration
Basic knowledge of access governance concepts such as role-based access, segregation of duties, Joiner/Mover/Leaver or user access reviews
Interest in AI, GenAI or intelligent automation technologies

Preferred Characteristics

Curious and willing to learn new technologies and business processes
Strong problem-solving and analytical mindset
Able to communicate clearly with both technical and operational colleagues
Organised, reliable and able to follow structured processes
Comfortable asking questions and seeking feedback
Good written communication and documentation skills

Success Measures

The successful candidate will be supported to develop capability over time and may be measured on:

Quality and accuracy of process documentation and analysis.
Contribution to automation discovery, testing and delivery activities.
Improvement in understanding of IAM, automation and control requirements.
Support provided to reduce manual access administration effort.
Timely completion of assigned tasks and learning objectives.
Quality of audit evidence capture and traceability support.
Positive collaboration with ISA/SAS teams and wider IAM stakeholders.
Contribution to simple automation or AI-assisted improvement opportunities under appropriate supervision.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Refine Your Search

access administration process automation engineer , officer jobs in kilkenny, kk

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