Company Information and Introduction:*
Company Information and Introduction:*
Diploma Lifesciences Ireland and UK comprises four leading companies: Accuscience Ireland Ltd., Technopath Distribution Ltd., Alpha Laboratories, and Electramed Ltd. Our purpose is simple yet powerful: we make a difference in people’s lives. As specialised, value-adding distribution businesses, we supply essential products and services across the Healthcare, Pharma, Life Sciences, and Food sectors in Ireland and the UK. Our focus spans three key areas—Medical, In Vitro Diagnostics (IVD), and Scientific—where we deliver innovative solutions to hospitals, laboratories, community care providers, and scientific industries. Together, we form Diploma Lifesciences Ireland and UK, part of the Lifesciences Sector of Diploma PLC, a FTSE 100 company. This gives us the unique advantage of combining local agility with global strength. With over 135 dedicated team members, we are building a purpose-led, values-driven culture that fosters high performance, inclusivity, and career development. We are proud to be accredited as Investors in Diversity Bronze by the Irish Centre for Diversity—recognising our ongoing commitment to creating inclusive workplaces where everyone feels valued, respected, and empowered to thrive.
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Key Responsibilities and Duties:
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Field Service Engineer:
We are looking for a Field Service Engineer to deliver technical support to our customers in the Clinical, Medical and Pharmaceutical sectors.
As a Accuscience Engineer, you will be part of a regional team of collaborative Field Service Engineers, reporting directly to the Service Manager. You are expected to work to the highest standards to ensure first class service is delivered to our customer base while ensuring quality and regulatory standards are adhered to in this heavily regulated industry.
As a Field Service Engineer, you will be able to work independently and will be used to working at an advanced technical level to provide expert advice & solutions to customers and colleagues.
Your responsibilities will include:
Provide field-based and remote technical support to customers and colleagues in line with relevant training and experience.
You will carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on our instrumentation.
You will be responsible for diagnosing electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.
In this role, you will be based from our office in Naas, primarily covering 32 Counties. Standard working hours are Monday to Friday 9am to 5pm. As we do offer Nationwide Emergency out of hours support there is a requirement to be available to work outside of standard hours as part of an On Call roster.
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Key Skills and Competencies:*
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Degree/Diploma in Electronic/Biomedical Engineering or relevant experience as a Field Service Engineer is an advantage.
- Experience working in the Robotics, Automation or Medical Devices industries
- Logical problem solver with the ability to work independently
- Knowledge of carrying out corrective and preventative works
- Recognize new technologies and adapts to daily challenges
- Deliver high levels of customer service
- Salary is based on Experience. Full Manufacturer training will be provided.
Job Type: Full-time
Work Location: In person
