Find Patient coordinator Jobs in Ireland

Patient Journey Coordinator
Perform Physio —Dundalk, County Louth
- From €30,000 a year
- Full-time
- Administrative experience
- Clinic
- In-person
- Wellness program
- Employee discount
Quick apply
2d
Patient Education & Peer Support Coordinator
Irish Cancer Society —DUBLIN 4, County Dublin
- €51,000 a year
- Full-time
- Hybrid work
- Clinic
- Communication skills
- Nursing
- Annual leave
- Employee assistance program
Quick apply
8d
Patient Experience & Clinic Operations Coordinator (Part-Time)
Sports Physiotherapy & Athletic Rehab Clinic —Rathfarnham, County Dublin
- €17–€18 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
13h
Patient Coordinator - HHT Centre (Temporary)
Mercy University Hospital —Cork, County Cork
- €36,470–€56,018 a year
- Part-time
- Acute care
- Rehabilitation centre
- Time management
Quick apply
7d
Programme Coordinator
RCPI —DUBLIN 2, County Dublin
- €35,000 a year
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Events Coordinator
RCPI —DUBLIN 2, County Dublin
- €35,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- Budgeting
- Annual leave
- Work from home
Quick apply
7d
Fertility Care Coordinator
ReproMed —Galway, County Galway
- Full-time
- English
- Clinic
- Communication skills
- Employee assistance program
Quick apply
12d
Treatment Coordinator – Truly Drogheda
Truly Dental —Drogheda, County Louth
- Weekend availability
- Hybrid work
- Sales
- English
- Clinic
Quick apply
Organisation Excellence Systems Coordinator
FoodCloud —Tallaght, County Dublin
- €42,000–€45,000 a year
- Salesforce
- Mentoring
- Organisational skills
13d
Dental Marketing and clinical coordinator
Smiles Creation Limited —Raheny, County Dublin
- €28,300–€39,000 a year
- Full-time
- Marketing
- Social media management
- Microsoft Office
- Annual leave
- Work from home
Quick apply
9d
Talent Acquisition Coordinator - FTC
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Claims Coordinator
AllPhar Services Limited —DUBLIN 24, County Dublin
- Full-time
- Analysis skills
- Communication skills
- Time management
Quick apply
6d
Expanded Access Program Coordinator Multilingual
Uniphar Durbin Ireland Limited —Rathcoole, County Dublin
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
18h
Production and Logistics Coordinator
PCI Pharma Services —Stamullin, County Meath
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Sales & Marketing Project Coordinator
Novartis —Dublin, County Dublin
- €31,150–€57,850 a year
- Full-time
- Communication skills
- Marketing
Environmental, Health and Safety Administrative Coordinator
Cook Group —Limerick, County Limerick
- Full-time
- English
- Organisational skills
- AI
- Annual leave
1d
Environmental, Health & Safety Coordinator- 12 Month Contract
Merit Medical Systems Inc. —Galway, County Galway
- Full-time
- Word processing
- Bachelor's degree
- Organisational skills
- Free parking
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Talent Acquisition Coordinator
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Agile
- Communication skills
- Marketing
Quick apply
6d
Activity Assistant (part time weekend only)
Amberley Home and retirement cottages —Fermoy, County Cork
- From €14.15 an hour
- Weekends only
- English
Quick apply
1d

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Patient Journey Coordinator

Perform Physio
Dundalk, County Louth

Quick apply

Job details

Full-time
From €30,000 a year
2 days ago

Benefits

Wellness program
Bike to work scheme
On-site gym
Company pension
Employee discount
Gym membership
Sick pay

Qualifications

Administrative experience
Office experience

Full job description

Perform Physio is NOW HIRING

Job Title: Patient Journey Coordinator - Full Time

Location: Dundalk, Co. Louth

Most reception roles ask you to answer the phone. This one asks you to grow a career and be part of an exciting physiotherapy business.

Answer the phone. Book the appointment. Move to the next call. If that's all you're looking for then Perform Physio won’t be the right place for you.

At Perform Physio, the person who owns the patient journey owns a real part of how the clinic performs. Not only that, being the first point of call/contact can have a significantly positive outcome on the patients overall success with our clinical team. That means picking up the phone to patients who've drifted away and getting them rebooked. Following up before a patient becomes disheartened or falls through a crack. Keeping every system accurate enough that nothing slips through.

If you're driven, confident on the phone and want a genuine path into business healthcare management then keep reading.

ABOUT PERFORM PHYSIO

Perform Physio is a growing multi-practitioner physiotherapy clinic based in Dundalk, Co. Louth. We treat everyone from weekend athletes, GAA players as well as everything musculoskeletal in our general population demographics. We've built our reputation on getting people back to doing what they love and have grown as the leading physiotherapy clinic in Louth. We're expanding and we hold ourselves to a high clinical standard. The person managing the patient journey is just as important to that standard as the clinicians delivering treatment.

THE ROLE

This is a full-time role based at our Dundalk clinic.

You'll be the first voice most patients hear and the person who makes sure they come back. Reception, reporting, and outbound patient calls all sit with you. These calls are where you'll make the biggest difference: reactivating lapsed patients, following up cancellations, and turning missed appointments into rebooked patient care. This role is also vital in the day to day running of the business.

WHAT YOU'LL ACTUALLY BE DOING – IN BRIEF

Making outbound calls to reactivate lapsed and cancelled patients
Following up with patients who've dropped off their treatment plan
Managing bookings, scheduling and reception duties
Tracking and reporting on reactivation, rebooking and cancellation rates
Being a warm, professional first point of contact for patients in clinic
Supporting the clinic director with reporting and process improvements
Active role in managing the day to day processes/operations/communications in running of our physio business

WHO YOU ARE

Confident picking up the phone, even for a harder conversation
Motivated by hitting targets, not just getting through a task list
Comfortable with transparency and happy tracking your own performance
Genuinely warm with people - Perform Physio patients notice the difference
Career-minded – not afraid to make and learn from mistakes
Someone who is driven and able to work on your own initiative who can tackle problems independently as they arise

IT'S A FIT IF

✓ You'd rather pick up the phone than send another email

✓ You take pride in finishing what you start

✓ Targets motivate you rather than stress you out

✓ You want visible ownership over your results

✓ You're genuinely interested in patient care, not just admin

✓ You’re a problem solver – proactive person

✓ You want to work towards a business vision much greater than yourself

✓ You would like career progression

✓ You flourish under pressure

✓ You are excited by a team around you & work really well inside a team environment

IT'S NOT FOR YOU IF

✗ Outbound calls feel uncomfortable to you

✗ You need reminding to follow things up

✗ You'd rather be told exactly what to do than spot what needs doing

✗ You're looking for something quiet and low-accountability

✗ Patient contact is something you'd rather avoid

✗ You aren’t comfortable working on initiative

✗ You aren’t comfortable with performance tracking, constructive feedback

✗ You aren’t willing to grow in the business

WHAT SUCCESS LOOKS LIKE IN THIS ROLE OVER THE FIRST 3 MONTHS

30 DAYS

You know the systems, the diary and the patient journey inside out. Calls are handled confidently and nothing is slipping through. You are comfortable working within a team environment and building world-class relationships with our patients as they walk through our doors.

60 DAYS

Reactivation and rebooking calls are a natural part of your day. Reporting is accurate and up to date daily without being chased. You are establishing weekly meetings with management to discuss processes.

90 DAYS

You're spotting gaps in the process yourself. Reactivation numbers are visibly improving and you're trusted with more.

The measure of success: patients feel looked after from the first phone call. The clinic runs like it should. And you're the reason.

WHAT YOU GET

€30,000 salary
Full-time hours – Monday – Friday 8:30am–5:00pm (1 hour lunch break)
A clearly defined path into management as the clinic grows & expands
Real ownership over patient retention performance with your results being visible and valued
A supportive multi-practitioner team environment
CPD allowance for career enhancement
Pension scheme provided

HOW TO APPLY

1. Send your CV

Along with a short note on why this role appeals to you and how Perform Physio would benefit from having you working for us, to clinical director [email protected] and operations manager [email protected]

2. Wait for our response

We'll review applications and be in touch if we think there's a fit.

Pay: From €30,000.00 per year

Benefits:

Bike to work scheme
Company pension
Employee discount
On-site gym
Sick pay
Wellness program

Work Location: In person

Quick apply

Refine Your Search

patient coordinator jobs in ireland

Patient Journey Coordinator

Patient Education & Peer Support Coordinator

Patient Experience & Clinic Operations Coordinator (Part-Time)

Patient Coordinator - HHT Centre (Temporary)

Programme Coordinator

Events Coordinator

Fertility Care Coordinator

Treatment Coordinator – Truly Drogheda

Organisation Excellence Systems Coordinator

Dental Marketing and clinical coordinator

Talent Acquisition Coordinator - FTC

Claims Coordinator

Expanded Access Program Coordinator Multilingual

Production and Logistics Coordinator

Sales & Marketing Project Coordinator

Environmental, Health and Safety Administrative Coordinator

Environmental, Health & Safety Coordinator- 12 Month Contract

IT Business Analyst

Talent Acquisition Coordinator

Activity Assistant (part time weekend only)

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