Find Hotel receptionist Jobs in Inverin, G

Hotel Receptionist
Realt Na Mara Hospitality LTD —Salthill, County Galway
- From €15 an hour
- Part-time
- Microsoft Excel
- English
- Hotel
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2d

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Hotel Receptionist

Realt Na Mara Hospitality LTD
Salthill, County Galway

Quick apply

Job details

Part-time | Full-time
From €15 an hour
2 days ago

Qualifications

Microsoft Excel
English
Organisational skills
Front desk
Communication skills
Hotel experience

Full job description

Job Summary:

We are currently reopening a small, independent 14-room hotel and are seeking an experienced Hotel Receptionist to join us. This is a great opportunity for someone who enjoys variety, autonomy, and being hands-on from the very start of a new venture.

Applicants must be available to work a combination of shifts during the week, at weekends, and on public holidays:

Early Shift: 7:00am – 3:00pm
Late Shift: 3:00pm – 11:00pm

Key Responsibilities:

Provide a warm, professional welcome to all guests throughout their stay
Manage check-in and check-out procedures efficiently using the hotel's booking and property management system (full training provided)
Handle guest inquiries in person, by phone and via email, ensuring prompt and helpful responses
Assist with reservations, amendments and cancellations, including via Booking.com and similar platforms
Process payments and handle billing queries accurately
Set up and oversee the self-service breakfast buffet during the early shift, including replenishing items and basic tidying, liaising with housekeeping as needed
Liaise with other departments, including housekeeping and maintenance, to support guest needs
Maintain strong knowledge of hotel services and local attractions
Address and resolve guest concerns in a professional and timely manner, escalating when required
Ensure compliance with hotel policies and health & safety standards
Keep the front desk and breakfast areas clean, organised and presentable at all times

Ideal Candidate Requirements:

Minimum 1 year's experience in hotel reception
Computer literate (Word & Excel)
Fluent in English, both written and spoken
Enthusiastic, adaptable and a quick learner — comfortable picking up new systems
Excellent verbal and written communication skills with a professional, approachable manner
Strong organisational skills and the ability to multitask in a busy environment
Keen attention to detail and a proactive, solutions-focused approach
Comfortable working independently as well as part of a small team

Job Types: Full-time, Part-time

Pay: From €15.00 per hour

Expected hours: No more than 39.0 per week

Work Location: In person

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