Are you ready to take the next step in your retail career? Carraig Donn, a leading Irish retailer known for quality products and exceptional customer service, is seeking an enthusiastic and dynamic Supervisor to join our team in Galway S/C, Co. Galway in our quest to give the ultimate shopping experience to our wonderful customers each time they enter our store.
The Company:
Established in 1965, Carraig Donn is Ireland's premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products - when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan.
The Role:
This is a part time 21-26 hour, permanent Supervisor contract in Galway S/C, Co. Galway.
Must be fully flexible as will be required to work weekdays including evenings and weekends. Immediate start.
Key Responsibilities:
Drive sales by leading and motivating a high-performing team to meet weekly and monthly targets.
Promote sales while controlling costs to maximise profitability and achieve optimal gross margin.
To maintain up to date knowledge of and adhere to all Company Procedures and Health & Safety Procedures.
Uphold company standards in customer service, health & safety, and overall store presentation.
Foster a strong team spirit through communication, leadership, and collaboration.
Support Store Manager with organising and managing weekly team rotas to ensure adequate coverage within budgeted hours.
Maintain exceptional visual merchandising standards in line with Company guidelines.
Handle customer queries and complaints promptly, escalating to Head Office where necessary.
Ensure the effective use of the till system, cash management, and daily store operations.
Support recruitment, training, and development of team members to enhance store efficiency and engagement.
Maintain high standards of stockroom organisation and overall store safety and hygiene.
Essential Criteria for the Role:
1+ years' experience in a supervisor or management role, ideally within the fashion or home and gift industry.
Why Join Us:
At Carraig Donn, we value our employees and offer:
Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification
Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences.
Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge.
Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, a competitive wage and access to a health and wellbeing support plan.
Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Onsite Parking.
Health and Wellbeing Initiatives: Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more.
If you're ready to contribute to the success of our team and grow your career in retail, we'd love to hear from you!
