Find Dental practice manager Jobs in Galway, G

Office and Administration Manager (Front of House)
3Dental —Galway, County Galway
- €35,000–€45,000 a year
- Full-time
- Microsoft Office
- Team management
- No degree
- Employee discount
Quick apply
4d
Manager - Facilities Management
WTW —Galway, County Galway
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
5d
Life & Pensions Manager - Galway
Xeinadin —Galway, County Galway
- Annual leave
- Employee assistance program
Graduate Engineer-1
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Java
- JavaScript
- Software development
- Annual leave
- Gym membership
L'Oréal Luxe Multi-Brand Store Manager, Boots Galway (37.5 Hours)
l'Oréal —Galway, County Galway
- Full-time
- Management
- Social media management
- Merchandising
- Annual leave
- Referral programme
Quick apply
Veterinary Surgeon - Small Animal
IVC —Galway, County Galway
- Up to €55,000 a year
- Full-time
- Doctoral degree
- Annual leave
- Employee assistance program
Lead Veterinary Surgeon - Small Animal
IVC —Galway, County Galway
- Up to €76,000 a year
- Full-time
- Doctoral degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Engineering Manager, Data Engineering
Rent the Runway —Galway, County Galway
- SQL
- Continuous improvement
- Leadership
- Annual leave
Veterinary Nurse - Small Animal
IVC —Galway, County Galway
- €30,000–€34,000 a year
- Full-time
- No degree
- Communication skills
- Annual leave
- Employee assistance program
4d

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Office and Administration Manager (Front of House)

3Dental
Galway, County Galway

Quick apply

Job details

Full-time
€35,000–€45,000 a year
4 days ago

Benefits

Bike to work scheme
Company pension
Employee discount

Qualifications

Microsoft Office
Team management
Leadership

Full job description

We are seeking a highly motivated Manager to work with our Front-of-House Reception team. You will manage a team of 7 Reception/Administrators. You will manage rosters for your team and be responsible for all face-to-face patient engagement in a busy (Briarhill, Galway) practice as well as managing incoming calls, emails, and web queries. This is a player/manager role and where necessary step in to assist the team. Your primary goal will be to lead our customer service team in delivering exceptional service and building lasting relationships with our patients.

Responsibilities

· Supervise and lead the reception team, ensuring they are trained, motivated, and responding to all face-to-face patient and inbound call/email queries in a live environment.

· Manage the patient scheduling and appointment booking process, ensuring efficient and effective appointment management.

· Daily and weekly Accounts systems administration and management.

· Ensure patients are greeted and processed in a timely and efficient manner.

· Manage and direct monthly team meetings regarding patient experience, complaints, scheduling, patient payments etc.

· Manage reception rosters to ensure adequate resourcing of staff for peak times.

· Conduct performance management procedures according to internal company policy.

· Manage the 3Dental internal patient database to ensure all calls (inbound and outbound) are tracked, monitored, and actioned.

· Collaborate with the clinical team to ensure patient care aligns with our high-quality standards.

· Address and resolve patient queries and concerns in a timely and empathetic manner, ensuring all complaints and feedback are actioned upon with KPI timelines.

· Identify trends in patient feedback and work with the team to implement improvements.

Qualifications and Experience

Proven experience in a high-volume environment (face to face as well as phone and email engagement).

MS Office suite knowledge essential.

Experience working with customer/patient accounts software packages essential.

Previous experience as a Team Leader, Supervisor, Manager in a Customer Facing and Administration environment essential.

Strong leadership and team management skills.

Experience of dealing with hi-volume and complex patient/client queries (including call/email follow up) essential.

About us

At 3dental we are committed to providing the latest treatments in oral healthcare at an affordable price. Open since 2016, we have created many beautiful smiles, and we look forward to creating many more.

We provide a wide variety of services to our patients including general dentistry, cosmetic dentistry, orthodontic treatment, implants and much more! We owe our success to the hard work and dedication of our team comprising of customer service representatives, Dentist technicians, dental nurses, dentists, orthodontists, hygienists.

Our Benefits

Discounted dental treatments and products.

Continuing education opportunities and professional growth and development

Access to the Premium Club at 3Arena/Circle Club at Board Gais Energy Theatre

Working Schedule

8-hour shift between 7:30am and 8pm Monday to Friday.

7 hour shift 9am-5pm Saturdays (when required ).

How to Apply

Please send your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to [email protected]

Job Type: Full-time

Pay: €35,000.00-€45,000.00 per year

Benefits:

Bike to work scheme
Company pension
Employee discount

Application question(s):

Do you have MS Office Experience
Do you have Accounts Package Experience

Experience:

Team Management: 3 years (preferred)

Work authorisation:

Ireland (preferred)

Work Location: In person

Quick apply

Refine Your Search

dental practice manager jobs in galway, g

Office and Administration Manager (Front of House)

Manager - Facilities Management

Life & Pensions Manager - Galway

Graduate Engineer-1

L'Oréal Luxe Multi-Brand Store Manager, Boots Galway (37.5 Hours)

Veterinary Surgeon - Small Animal

Lead Veterinary Surgeon - Small Animal

Engineering Manager, Data Engineering

Veterinary Nurse - Small Animal

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