Find Hotel receptionist Jobs in Enniscorthy County Wexford

Receptionist
Neville Park Hotels —Enniscorthy, County Wexford
- Weekend availability
- Hotel
- Front desk
- Communication skills
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Receptionist

Neville Park Hotels -
Enniscorthy, County Wexford

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Job details

Qualifications

Canva
Front desk
Communication skills

Full job description

Job Title: Receptionist

Reporting To: Reception Manager

Location: Riverside Park Hotel Enniscorthy, Co. Wexford

Job Summary

As a receptionist, you will be the first point of contact for our guests, offering a warm and professional welcome while ensuring their stay is seamless from check‑in to check‑out. This role requires someone who demonstrates care in every interaction, brings energy and drive to a busy front‑of‑house environment, and consistently aims to get better by maintaining high standards and seeking opportunities to improve. A strong sense of doing the right thing for guests, colleagues, and the hotel is essential.

Key Responsibilities

Greet guests warmly and professionally, showing genuine care in creating a positive first impression.
Check guests in and out efficiently, ensuring accuracy and demonstrating a commitment to doing the right thing.
Handle guest queries, reservations, and special requests courteously and effectively, always looking for opportunities to go the extra mile.
Process payments and manage billing with transparency, integrity, and attention to detail.
Answer and direct telephone calls promptly, offering friendly, helpful assistance and maintaining energy and drive during busy periods.
Liaise with other departments, housekeeping, porters, leisure club, to support smooth operations, reflecting a mindset of always getting better through teamwork and communication.
Responding to all emails in a timely and professional fashion.
Create and Update menus as requested using Canva.
Maintain a clean, organised, and welcoming front desk, taking pride in upholding high standards.
Ensure full compliance with all hotel policies, procedures, and service standards, consistently doing the right thing for guests and the hotel.

Requirements

Minimum of 2 years’ experience in a receptionist or front‑office role, preferably within a hotel environment.
Proficiency in reservation systems (Hotsoft & SiteMinder preferred).
Strong communication and interpersonal skills, with a natural sense of care for guests and colleagues.
Ability to multitask and stay composed in a high‑pressure environment, bringing energy and drive to daily responsibilities.
Professional and friendly demeanour with a customer‑first approach and a commitment to doing the right thing.
A proactive attitude with a willingness to learn, adapt, and always get better.
Flexibility to work day & evening shifts including weekends as required.

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