Ballymascanlon Hotel & Golf Resort is currently recruiting for experienced part time Receptionist to join the Team.
The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.
Main duties and responsibilities:
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To welcome guests to the hotel
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To register arrival and departure of hotel guests in a friendly, prompt & efficient manner
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To respond to guests' requests for information about the hotel and its surroundings
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To arrange for special services requested by the guest
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To ensure guests' requests are dealt with by liaising with housekeeping, reservations, F&B and other departments.
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To be aware, at all times, of current room status and room availability
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To follow up and verify arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
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To adhere to hotel cash handling policy
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To handle reservations for guests with taxis, restaurants, etc
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To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
About The Role
Requirements:
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Proficiency in Microsoft Office (Word, Excel, Outlook)
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Proven experience in customer facing roles, demonstrating strong interpersonal and communication skills
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Working knowledge of hotel PMS systems such as Opera or HotSoft is beneficial
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Previous hotel reception experience is beneficial
Employee Benefits:
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Meals on duty
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Refer a Friend Program
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Employee Assistance Program
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Employee Recognition Awards
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Team Member rates & F&B discounts in Windward Management properties
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Complimentary parking
References:
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All employment offers made are subject to a valid work permit and us receiving a satisfactory reference
About Windward Management
Ballymascanlon Hotel & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Receptionist!
Required Criteria
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Fluent English and excellent communication skills
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Ability to work under pressure in a fast-paced environment
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Proficiency in Microsoft Office, including Word, Excel, and Outlook
Desired Criteria
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Working knowledge of hotel PMS systems
Skills Needed
Exceptional Customer Service Skills
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Company Benefits
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
Salary
€14.25 per hour
