Find Customer care advisor Jobs in Dublin West, D

Employee Relations Advisor
BidvestNoonan —Swords, County Dublin
- €50,000–€55,000 a year
- Full-time
- No degree
- Human resources
Quick apply
Customer Service Advisor
apetito —Dublin, County Dublin
- €15.50 an hour
- Part-time
- Customer service
- English
- Annual leave
8d
Junior Sales Executive
Kearys —Belgard, County Dublin
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Customer Care Advisor
Pure Telecom —DUBLIN 24, County Dublin
- Monday to Friday
- Customer service
- Microsoft Office
- No degree
Senior Customer Service Executive
McSport —DUBLIN 22, County Dublin
- Full-time
- Customer service
- ERP systems
- English
- Employee discount
Quick apply
1d
Customer Care Advisor
Sedgwick —Dublin, County Dublin
- Sales
- Communication skills
- Negotiation
- Employee assistance program
- Gym membership
Customer Care Representative
Boluda Lines Ireland Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- Spanish
- English
- Microsoft Office
Quick apply
Senior HR Consultant
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Communication skills
8d
Pharmacy Healthcare Advisor - Hickeys Tyrellstown
Hickeys Pharmacy Group —DUBLIN 15, County Dublin
- Part-time
- Sales
- Customer service
- Communication skills
- Referral programme
Quick apply
4d
Complaints Handler - (French, German, Dutch or Italian speaking)
Cover-More —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
Finance Administrator
Mater Private Network —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
14h
Healthcare Advisor
Boots —Dublin, County Dublin
- Part-time
- Employee discount
Financial Planning Consultant
Bank of Ireland —Dublin, County Dublin
- €65,000–€80,000 a year
- Full-time
- Annual leave
- Employee assistance program
BYD Senior Sales Executive
Kearys —DUBLIN 24, County Dublin
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
PRADA Senior Client Advisor, Dublin
Prada —Dublin, County Dublin
- Customer service
- English
- Communication skills
Community Stoma Care Nurse
Eakin Healthcare —Dublin, County Dublin
- Part-time
- Remote
- Microsoft Excel
- IT
- Communication skills
Quick apply
Tom Ford, Beauty Consultant, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Customer service
- No degree
10d
Senior People Consultant - Fixed Term 16 Month Contract
Workday —Dublin, County Dublin
- €72,200–€108,400 a year
- Full-time
- Customer service
- English
- Human resources
Care Advisor - German
Allianz —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
Corporate Wellbeing Advisor
Nuffield Health —DUBLIN 1, County Dublin
- €27,324–€31,544 a year
- Full-time
- Communication skills
- Gym membership
10d

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Employee Relations Advisor

BidvestNoonan -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€55,000 a year

Qualifications

Human resources

Full job description

About The Role

We have an exciting opportunity for a ER Advisor to join our team

This role is part of an HR Transformation programme supporting the business in readiness for extensive growth and development. We are developing a dynamic and transformative people and culture function; this role will be a key player in this new landscape!

This role would suit someone with previous experience manging varied and complex cases to completion, we are looking for someone who is passionate about our industry, our clients and most importantly our people. You’ll assume responsibility for case management, providing online & telephone guidance and counsel to our stakeholders on HR policies and procedures including application of employment law, standard business approaches, policy, and precedent. Using risk assessed solutions to deliver an exceptional HR service.

Key Accountabilities

Provide colleagues and managers with first level support, specialist advice, guidance and interpretation of HR policy and practice, specifically in relation to employee relations activity so that they are aware of business approach and their obligations within the process or situation.
Ensuring employee relations cases are managed in a timely and professional manner within a defined SLA.
Ensuring engagement is maintained and managers act in a way that involves employees and fosters a positive work environment not losing sight of our mission to make Bidvest Noonan a great place to work.
Dealing with disputes appropriately for example using mediation
Ensuring managers are upskilled to deal with people-management challenges and interpreting policies in a fair and effective manner.
Contribute to the completion of regular and customised management information on a timely basis, produces interpretation of trends and findings, summaries and completes various MI reporting requirements for senior management consideration.
Deliver coaching, case learnings and training to managers in matters relating to HR in line with best practice and employment legislation
Build trusted, credible relationships with leaders and HR teams to provide specialist ER advice and solutions for ER cases, following through to resolution and tracking advice given in the ER Case Management system.
Demonstrate exemplary judgement, ensuring balanced advice based on assessment of risk that drives end results that are right commercially and / or aligned to our valued behaviours.
Working in partnership with the Employment Law Adviser and leading on all litigation (ACAS/ETs) and settlement agreement strategies to bring to a resolution.
Support in own key ER projects including HR policy updates, wellbeing initiatives and occupational health.
Act as the ER expert in key business practices including Whistleblowing, client removal etc, identifying ER risk and providing feedback to continuously build line manager capability

Knowledge, experience, and skills

Do you have relevant HR experience at an appropriate level in a diverse and fast paced organisation
Do you have knowledge and/or experience of employment legislation, Full understanding of ACAS and the Employment Tribunal System.
Do you have experience of managing Industrial Relations situations with union officials INDHP

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

customer care advisor jobs in dublin west, d

Employee Relations Advisor

Customer Service Advisor

Junior Sales Executive

Customer Care Advisor

Senior Customer Service Executive

Customer Care Advisor

Customer Care Representative

Senior HR Consultant

Pharmacy Healthcare Advisor - Hickeys Tyrellstown

Complaints Handler - (French, German, Dutch or Italian speaking)

Finance Administrator

Healthcare Advisor

Financial Planning Consultant

BYD Senior Sales Executive

PRADA Senior Client Advisor, Dublin

Community Stoma Care Nurse

Tom Ford, Beauty Consultant, Part Time, Permanent

Senior People Consultant - Fixed Term 16 Month Contract

Care Advisor - German

Corporate Wellbeing Advisor

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