Find Ireland civil service Jobs in Dublin Port

Trust & Safety New Associate - Persian (CL13)
Accenture —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- No degree
3d
Data Centre Security Officer
Securitas Ireland —Clonee, County Meath
- €18.26 an hour
- Overtime
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance program
Quick apply
7d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Healthcare Assistant OVERNIGHT for Kildare/Wicklow & North/South Dubli...
Be Independent Homecare —Dublin, County Dublin
- 12 hour shift
- English
- No degree
- Referral programme
Quick apply
Operations Manager
Ground Control —Dublin, County Dublin
- Monday to Friday
- Hybrid work
- Leadership
- Annual leave
- Life insurance
Quick apply
Business and Operations Apprentice
Capital Switchgear —Rathcoole, County Dublin
- €30,000–€32,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Employee assistance program
Quick apply
14d
Advocacy & Policy Officer
Polio Survivors Ireland —Dublin, County Dublin
- €23,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Air Freight Operator
CEVALogistics —Dublin, County Dublin
- Full-time
- Customer service
- Communication skills
- Annual leave
RTÉ Receptionist/Telephonist
Raidió Teilifís Éireann —Donnybrook, County Dublin
- €32,141–€39,885 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
RTÉ Independent Productions, Commissioning Administrator
RTÉ —Dublin, County Dublin
- €36,472–€50,899 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Communication, Engagement and People Experience Specialist
ESB —Dublin, County Dublin
- €59,000–€70,000 a year
- Full-time
- English
- No degree
- Human resources
9d
Senior Customer Support Specialist (12 Month Fixed Term)
Lidl —DUBLIN 24, County Dublin
- €37,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
- Free parking
- Employee assistance program
2d
Healthcare Assistant North Dublin
Be Independent Homecare —Dublin, County Dublin
- €14.50–€16.00 an hour
- Every weekend
- English
- No degree
- Referral programme
Quick apply
RTÉ Independent Productions, Commissioning Administrator
Raidió Teilifís Éireann —Donnybrook, County Dublin
- €36,472–€50,899 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Healthcare Assistant weekends Dublin 13
Be Independent Homecare —Dublin, County Dublin
- €14.50 an hour
- Weekend availability
- English
- No degree
- Referral programme
Quick apply
Access Administrator
National College of Art & Design —Dublin, County Dublin
- €39,491–€56,015 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
Home Care Assistant weekends Balbriggan, Lusk, Rush & Skerries
Be Independent Homecare —Dublin, County Dublin
- €15.50–€17.00 an hour
- Part-time
- English
- No degree
- Referral programme
Quick apply
Healthcare Assistants -Stillorgan/Blackrock/Dundrum (€14.50-€16.00PH)
Be Independent Homecare —Dublin, County Dublin
- €14.50–€16.00 an hour
- Full-time
- English
- No degree
- Referral programme
Quick apply
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
RTÉ Receptionist/Telephonist
RTÉ —Dublin, County Dublin
- €32,141–€39,885 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d

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Trust & Safety New Associate - Persian (CL13)

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Benefits

Company events

Qualifications

Customer service
English
Farsi
Communication skills

Full job description

Position: Trust & Safety New Associate

Location: Dublin, Ireland

Contract: Full-time 40 hours per week, 12 month contract (with view to extension)

Work Hours: Must be flexible to work in a 24/7 environment.

Description

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the , the individual may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this , individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Details

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Basic Qualifications/Skills Needed

Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and language skills (English B2 & Persian B2)

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Deep familiarity and passion for the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
Ability to work well individually and as part of a team
Ability to work differing rotations/shifts and non-standard work hours
Flexibility in meeting changing business needs in a fast-paced environment
Commitment to quality, efficiency, and effectiveness
Previous business process outsourcing, customer service, or content moderation experience is a plus
Over 18 years of age
Shift timings/requirements to work weekends and holidays

Benefits:

Working for an international enterprise company
Great training
Company social events
Opportunities for career progression

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

If you are required to work a night shift as part of this role, you are obliged to complete a night worker health assessment. Please note that it is a requirement of your continued employment, that you are fit to work night shifts and your employment may be terminated, if you are unable to do so.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

Disclaimer

Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Due to the nature of the role, the user may be frequently exposed to flashing lights or contrasting light and dark patterns.

INCLUSION AND DIVERSITY

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected].

As part of the interview process, you will be required to complete an English language test and a language test in the relevant language for this role. You will be advised of the level you are required to achieve to successfully carry out the role.

Apply Now

Refine Your Search

ireland civil service jobs in dublin port

Trust & Safety New Associate - Persian (CL13)

Data Centre Security Officer

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Healthcare Assistant OVERNIGHT for Kildare/Wicklow & North/South Dubli...

Operations Manager

Business and Operations Apprentice

Advocacy & Policy Officer

Air Freight Operator

RTÉ Receptionist/Telephonist

RTÉ Independent Productions, Commissioning Administrator

Communication, Engagement and People Experience Specialist

Senior Customer Support Specialist (12 Month Fixed Term)

Healthcare Assistant North Dublin

RTÉ Independent Productions, Commissioning Administrator

Healthcare Assistant weekends Dublin 13

Access Administrator

Home Care Assistant weekends Balbriggan, Lusk, Rush & Skerries

Healthcare Assistants -Stillorgan/Blackrock/Dundrum (€14.50-€16.00PH)

Head of Professional Services

RTÉ Receptionist/Telephonist

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