Find technical customer success manager Jobs in dublin county dublin

Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Chief Technology Officer
FOODHUB —Dublin, County Dublin
- €200,000–€400,000 a year
- Full-time
- Hospitality
- Computer Science
- In-person
- Annual leave
Quick apply
23h
Junior Technical Product Manager
Telnyx —Dublin, County Dublin
- SQL
- AI
- Resort
Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Manager, Customer Product Support
Asana —Dublin, County Dublin
- €95,000–€108,000 a year
- Spanish
- Leadership
- Communication skills
- Work from home
Quick apply
Senior Product Manager - Technical
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Manager, Customer Solutions Architect (Dublin)
dbt Labs —Dublin, County Dublin
- €125,000–€155,000 a year
- Recruiting
- Leadership
- Communication skills
- Annual leave
Sr. Technical Program Manager, Benefits Experience and Technology (BXT)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- Project management
- Software development
Customer Success Manager
EXOGROUP —Dublin, County Dublin
- Full-time
- Remote
- Bilingual
- Spanish
- English
- Relocation assistance
- Annual leave
Quick apply
14h
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Technical Product Manager - Integrations
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
Partner Enablement Manager
Okta —Dublin, County Dublin
- €85,000–€116,000 a year
- Sales
- Project management
- Annual leave
Technical Program Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- AI
- Communication skills
Product Manager
Optum —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Agile
Enterprise Customer Success Manager - Benelux
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee assistance program
Technical Business Analyst
Elwood Roberts —Dublin, County Dublin
- €300–€350 a day
- Full-time
- Microsoft Excel
- Management
- SQL
Quick apply
Implementation Manager
Front —Dublin, County Dublin
- €85,000–€96,800 a year
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
- Annual leave
Sr. Technical Program Manager, Workforce Solutions - Talent Mobility
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
AI Engineering Manager - Amplify C.S
Klaviyo —Dublin, County Dublin
- €112,000–€168,000 a year
- Hybrid work
- Azure
- Computer Science
- AWS
Customer Success Manager (Commercial) - EMEA
Vanta —Dublin, County Dublin
- Full-time
- Agile
- AI
- Communication skills
- Annual leave

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Technical Program Manager

Guidewire Software -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Computer Science
Master's degree
Bachelor's degree
Confluence
Agile
Communication skills
Information Technology

Full job description

Ireland - Dublin

Product Development and Operations/Full time/Onsite

We are seeking a Technical Program Manager to join the team, operating at the intersection of Engineering, Customer Success, and cross-functional teams. This individual will be working with Engineering teams, Technical Account Managers, Security, SRE, and GGS teams. This candidate plays a critical role in ensuring the successful and timely delivery of cloud operations projects aligned with Guidewire goals and priorities.

The TPgM will serve as a trusted partner with a complete knowledge and full understanding of the Cloud Technologies, resolving and assessing a wide range of issues in creative ways and suggesting variations in approach. This person is fully accountable for end-to-end delivery, from planning, and risk mitigation, ensuring outcomes meet both technical and business objectives; being able to drive alignment on priorities, own execution plans, and proactively identify and remove roadblocks to delivery.

The primary objective will be to manage programs for Guidewire Cloud of diverse scope where the analysis, evaluation and interpretation of information is used to determine the right course of action. These initiatives encompass a wide spectrum of critical areas, including but not limited to, building and optimizing cloud infrastructure, enforcing the cloud compliance standards and executing decommission strategies. Their expertise will help to resolve a variety of issues with a certain level of uncertainty and limited information.

This role requires a technical background, excellent communication skills, and the ability to exercise judgment within defined procedures and practices to determine appropriate action. The ideal candidate thrives in a dynamic environment, applies learned techniques, contributes bringing structure to ambiguity, and is passionate about innovation and execution excellence.

Job Description

Responsibilities

Manage complex, multi-month programs from start to finish independently, being responsible for the scope, complexity and impact, driving execution plans, and ensuring delivery meets business outcomes.

Bridge gaps between different departments or functional areas, working closely with Engineering, Customer Success and internal teams to ensure successful project execution.

Predict bottlenecks and identify common risks weeks in advance and manage a remediation plan before impact aligning the different stakeholders to make data-informed decisions.

Manage program schedules, highlighting key tasks, milestones, and dependencies across projects, teams, and systems. Proactively identify improvement opportunities to deliver high-quality solutions.

Translate business needs into a concrete roadmap for the team.

Mentor 1-2 people and run recurring knowledge- sessions.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree.

Minimum 3 years of experience managing complex projects.

Experience leading projects using Cloud Technologies. Knowledge of Guidewire Cloud is a plus.

Understanding of agile tools and concepts.

Proficient communication and interpersonal skills.

Professional Program/Project Management certifications a plus.

Familiarity with Jira, Confluence, Monday, Aha, or other project tracking and reporting tools is a plus.

Interested in this position?

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Apply Now

Refine Your Search

technical customer success manager jobs in dublin county dublin

Technical Program Manager

Chief Technology Officer

Junior Technical Product Manager

Senior Customer Success Manager

Manager, Customer Product Support

Senior Product Manager - Technical

Manager, Customer Solutions Architect (Dublin)

Sr. Technical Program Manager, Benefits Experience and Technology (BXT)

Customer Success Manager

Service Delivery Manager

Technical Product Manager - Integrations

Partner Enablement Manager

Technical Program Manager

Product Manager

Enterprise Customer Success Manager - Benelux

Technical Business Analyst

Implementation Manager

Sr. Technical Program Manager, Workforce Solutions - Talent Mobility

AI Engineering Manager - Amplify C.S

Customer Success Manager (Commercial) - EMEA

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