Find It support technician Jobs in Dublin County Dublin

IT Helpdesk Support Technician
EOS —Dublin, County Dublin
- Evening shift
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
Debug Technician
Penguin Solutions —Dublin, County Dublin
- €43,000–€54,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
14d
Network Operations Technician (SpaceXAI / Starlink)
SpaceXAI —Dublin, County Dublin
- €55,000–€110,000 a year
- Weekend availability
- Computer Science
- Data analysis skills
- SQL
- Life insurance
Quick apply
IT Support Team Lead
Mallinckrodt —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- IT
Facilities Technician Lead
BidvestNoonan —Swords, County Dublin
- €32 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14h
Maintenance Technician
Mondelēz International —Coolock, County Dublin
- €95,234.88 a year
- Weekend availability
- No degree
- Communication skills
Technician, re:Cycle Reverse Logistics, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales & Customer Operations Co-ordinator Role
SMC Group —DUBLIN 17, County Dublin
- €38,000–€43,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Data Center Operative - Failure Analyst
Elwood Roberts —Dublin, County Dublin
- Full-time
- Inventory control
- Computer networking
- IT
Quick apply
14d
CAD Technician
Primark —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Installation Technician I
AVI-SPL —Dublin, County Dublin
- Full-time
- Customer service
- Communication skills
- Employee assistance program
Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
CCTV Technician
SKS Communications Ltd —South Dublin, County Dublin
- €35,000–€45,000 a year
- Overtime
- IT
- In-person
- Communication skills
- Wellness program
- Sick pay
Quick apply
4d
Production Shift Line Leader
Mondelēz International —Coolock, County Dublin
- Full-time
- Continuous improvement
- Manufacturing
- Communication skills
Network Field Technician - European Travel
EOS —Dublin, County Dublin
- English
- Communication skills
- Time management
Quick apply
Technician
Coastline Gaming —Bray, County Wicklow
- Full-time
- In-person
Quick apply
Support Technician - Bilingual
Softworks —Bray, County Wicklow
- €30,000–€38,000 a year
- Hybrid work
- Spanish
- Azure
- Computer Science
- Annual leave
- Work from home
Warehouse Technician/Asset Technician
EOS —Dublin, County Dublin
- Google Suite
- Microsoft Excel
- Customer service
Quick apply
11d
Field Service Engineer - Managed Print
Presidio —Dublin, County Dublin
- Hybrid work
- Maintenance
- Windows
- AI
7d

I want to receive the latest job alerts for it support technician in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support technician jobs near dublin county dublin

Data Analyst jobs in Dublin, County Dublin

Maintenance Technician jobs in Coolock, County Dublin

Logistics Technician jobs in Dublin, County Dublin

Network Technician jobs in Dublin, County Dublin

Service Desk Analyst jobs in Dublin, County Dublin

Installation Technician jobs in Dublin, County Dublin

Warehouse Technician jobs in Dublin, County Dublin

Pharmacy Technician jobs in Naas, County Kildare

Facilities Technician jobs in County Dublin

Facilities Technician jobs in Galway, County Galway

Facilities Technician jobs in Kinsale, County Cork

Junior Analyst jobs in Dublin, County Dublin

Data Analyst jobs in Remote

Technical Support Analyst jobs in Dublin, County Dublin

Data Analyst jobs in Limerick, County Limerick

Data Analyst jobs in County Galway

It Hardware Technician jobs in Dublin, County Dublin

Cad Technician jobs in Donaraile, County Cork

Technician jobs in Athlone, County Westmeath

Technician, Pharmacy jobs in County Laois

IT Helpdesk Support Technician

EOS -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Jira
Operating systems
Customer service
Slack
Technical support
Bachelor's degree
Communication skills
Help desk
Information Technology

Full job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Operations Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our client, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

This role will cover an evening shift between 3pm and 11pm

RESPONSIBILITIES:

Processing of laptop replacement queue.
First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
Adherence to standard escalation processes for IT tickets
Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
Slack Administration (within role access constraints)
Google Workspace Administration (within role access constraints)
Laptop imaging and set up for new and existing employees.
Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
Other IT/Helpdesk support as needed.

QUALIFICATIONS:

Technical certification or bachelor's degree in IT-related field preferred.
Ability to communicate and write proficiently in a corporate environment.
1+ years of proven experience in a helpdesk or technical support role or a relevant degree.
Strong understanding of Apple operating systems, software applications, and network systems.
Excellent problem-solving and communication skills.
A commitment to providing exceptional customer service.
Ability to work independently and in a team-oriented environment.
Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#INDEMEA #LI-CT2 #LI-Onsite

Quick apply

Refine Your Search

it support technician jobs in dublin county dublin

IT Helpdesk Support Technician

Debug Technician

Service Desk Analyst

Network Operations Technician (SpaceXAI / Starlink)

IT Support Team Lead

Facilities Technician Lead

Maintenance Technician

Technician, re:Cycle Reverse Logistics, re:Cycle Reverse Logistics

Sales & Customer Operations Co-ordinator Role

Data Center Operative - Failure Analyst

CAD Technician

Installation Technician I

Technician II

CCTV Technician

Production Shift Line Leader

Network Field Technician - European Travel

Technician

Support Technician - Bilingual

Warehouse Technician/Asset Technician

Field Service Engineer - Managed Print

I want to receive the latest job alerts for it support technician in dublin county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected