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Business Manager, Brown Thomas Dublin
La Prairie Group —DUBLIN 2, County Dublin
- Full-time
- Customer service
- Leadership
- Retail sales
- Annual leave
- Referral programme
10d
E-Commerce Assistant
Meaghers Pharmacy Group —Dublin, County Dublin
- Full-time
- Merchandising
- Organisational skills
- Communication skills
Quick apply

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Business Manager, Brown Thomas Dublin

La Prairie Group -
DUBLIN 2, County Dublin

Apply Now

Job details

Permanent | Full-time
10 days ago

Benefits

Annual leave
Referral programme

Qualifications

Customer service
Leadership
Retail sales

Full job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then La Prairie might be the brand for you.

We are looking for a Business Manager for La Prairie, Brown Thomas, Dublin. In this new role, you will act as a true brand ambassador, leading by example to deliver exceptional luxury client experiences while supporting and motivating your team to achieve outstanding results. You will play a key role in driving performance, maintaining the highest service standards, and ensuring the counter reflects the prestige and excellence of the La Prairie brand.

Main responsibilities

Drive sell-out performance at Brown Thomas Dublin while maintaining the highest standards of La Prairie's luxury brand presentation and customer experience.
Achieve and exceed retail sales objectives by reversing performance trends, delivering luxury retail excellence, and maximizing business opportunities through effective team leadership and exceptional client experiences.
Increase market share within the prestige skincare category while ensuring full alignment with La Prairie's global brand strategy and commercial roadmap.
Act as a role model for the retail team, inspiring a high-performance culture and leading transformational change through coaching, engagement, and operational excellence.

Key Missions

Deliver annual retail sales and profitability targets through effective business planning and execution.
Lead, coach, develop, and manage a team of Beauty Advisors and Therapists, including performance management, absence management, and employee development.
Execute and embed the company's retail strategy across all counters while building and maintaining strong partnerships with retail stakeholders.

Main Accountabilities

Business Planning:

Contribute to the definition of weekly sales targets at both market and store level, including Latest Estimate (LE) updates supported by clear commercial rationale.
Drive retail growth by developing, implementing, and regularly reviewing store business plans, promotional calendars, and event strategies. Present detailed business plans and performance reviews on a regular basis.
Identify new commercial opportunities to increase sales within brand guidelines, evaluate the effectiveness of initiatives, and implement continuous improvements.
Take ownership of business performance within the assigned area, providing regular insights, identifying trends, and implementing timely corrective actions.
Deliver high-quality weekly performance reviews by store, ensuring clear analysis, actionable recommendations, and measurable follow-up.
Proactively communicate business opportunities, risks, and stock-related issues to Head Office teams as soon as they are identified.
Effectively manage absence planning, including annual leave and sickness, ensuring holiday requests are communicated at least one week in advance to facilitate agency cover where required.
Ensure complete accuracy and compliance across all sales reporting systems, including IPPOS, clienteling, and other retail reporting tools.

Team Leadership & Development:

Lead and inspire Beauty Advisors and Therapists to consistently deliver exceptional client experiences while adhering to La Prairie's service standards, grooming guidelines, and professional behaviours.
Partner with the Retail Coach to analyse KPIs, identify development opportunities, and implement targeted coaching plans that improve sales performance and service excellence.
Foster a collaborative, accountable, and high-performing team culture through regular coaching, feedback, and recognition.
Identify consultant’s onboarding needs to ensure good customer service, selling skills and achievement of goals within first 3 months of employment. In partnership with the Retail Coaches and Education

Marketing & Visual Merchandising:

Ensure flawless execution of all in-store marketing campaigns, promotional activities, and brand initiatives in line with La Prairie guidelines.
Maintain exceptional visual merchandising standards and consultant grooming, protecting and elevating the luxury image of the brand at all times.

Retailer Relationship Management:

Build and maintain strong partnerships with department and store management through regular business meetings, performance reviews, and strategic business updates.
Present promotional plans, business performance, and consultant development updates to retail partners.

In return, La Prairie offers.

A good salary with a new competitive commission scheme
33 holiday days (including bank holidays) pro-rated based on working days
Generous product allocation & discount
Long Service Awards starting with 3 years’ service
Gratis of new launches
Contributory pension scheme – 5% employer contribution
Employee referral bonuses

We look forward to receiving your application.

Apply Now

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