Find Hardware technician Jobs in Dublin County Dublin

IT Helpdesk Support Technician
EOS —Dublin, County Dublin
- Evening shift
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
Laptop and Phone Technician
FixMyTech —Rathmines, County Dublin
- €14.50–€15.50 an hour
- Part-time
- Windows
Quick apply
15h
Technician
Coastline Gaming —Bray, County Wicklow
- Full-time
- In-person
Quick apply
CCTV/Fire/Access Systems Installation Engineer
ZINTEK SYSTEMS LTD —Dublin, County Dublin
- €40,000–€60,000 a year
- Overtime
- Maintenance
- English
- Organisational skills
- Flexitime
Quick apply
6d
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
14d
Debug Technician
Penguin Solutions —Dublin, County Dublin
- €43,000–€54,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Warehouse Technician/Asset Technician
EOS —Dublin, County Dublin
- Google Suite
- Microsoft Excel
- Customer service
Quick apply
11d
Field Service Engineer - Managed Print
Presidio —Dublin, County Dublin
- Hybrid work
- Maintenance
- Windows
- AI
7d
Rack Install
Elwood Roberts —Dublin, County Dublin
- €25,000–€30,000 a month
- Full-time
- English
- Computer networking
- IT
Quick apply
Service Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Data Center Operative - Failure Analyst
Elwood Roberts —Dublin, County Dublin
- Full-time
- Inventory control
- Computer networking
- IT
Quick apply
14d
Technician, re:Cycle Reverse Logistics, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Fónfix Express Co-ordinator
Fonua Ltd —DUBLIN 18, County Dublin
- Full-time
- Free parking
Quick apply
7d
Network Field Technician - European Travel
EOS —Dublin, County Dublin
- English
- Communication skills
- Time management
Quick apply
AV Technician
EOS —Dublin, County Dublin
- In-person
- Communication skills
- Time management
Quick apply
Maintenance Technician
donnelly fresh. Produce —Saint Margaret's, County Dublin
- Full-time
- English
- No degree
- Computer skills
- Language training provided
- Employee assistance program
Quick apply
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Maintenance Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply
Data Center Technician
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
Mechanical Technician
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- 12 hour shift
- Communication skills
Quick apply

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IT Helpdesk Support Technician

EOS -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Jira
Operating systems
Customer service
Slack
Technical support
Bachelor's degree
Communication skills
Help desk
Information Technology

Full job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Operations Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our client, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

This role will cover an evening shift between 3pm and 11pm

RESPONSIBILITIES:

Processing of laptop replacement queue.
First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
Adherence to standard escalation processes for IT tickets
Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
Slack Administration (within role access constraints)
Google Workspace Administration (within role access constraints)
Laptop imaging and set up for new and existing employees.
Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
Other IT/Helpdesk support as needed.

QUALIFICATIONS:

Technical certification or bachelor's degree in IT-related field preferred.
Ability to communicate and write proficiently in a corporate environment.
1+ years of proven experience in a helpdesk or technical support role or a relevant degree.
Strong understanding of Apple operating systems, software applications, and network systems.
Excellent problem-solving and communication skills.
A commitment to providing exceptional customer service.
Ability to work independently and in a team-oriented environment.
Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#INDEMEA #LI-CT2 #LI-Onsite

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Refine Your Search

hardware technician jobs in dublin county dublin

IT Helpdesk Support Technician

Laptop and Phone Technician

Technician

CCTV/Fire/Access Systems Installation Engineer

Service Desk Analyst

Debug Technician

Warehouse Technician/Asset Technician

Field Service Engineer - Managed Print

Rack Install

Service Technician

Data Center Operative - Failure Analyst

Technician, re:Cycle Reverse Logistics, re:Cycle Reverse Logistics

Fónfix Express Co-ordinator

Network Field Technician - European Travel

AV Technician

Maintenance Technician

Data Center Operations Engineer - Dublin

Maintenance Technician

Data Center Technician

Mechanical Technician

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