Find Ecommerce customer support Jobs in Dublin County Dublin

Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Customer Success Manager, High Touch
Intercom —Dublin, County Dublin
- Hybrid work
- No degree
- Work from home
8d
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Junior Product Content Coordinator, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
- Store discount
- Annual leave
Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Loyalty and CRM Manager
McCabes Pharmacy —Citywest, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
Sales Development Coordinator (6-Month FTC)
Intercom —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Work from home
6d
Principal Customer Success Manager, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- €47,000–€48,000 a year
- Full-time
- Sales
- Analysis skills
7d
Customer Experience Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Manager, Workplace Experience
Klaviyo —Dublin, County Dublin
- €72,000–€108,000 a year
- Hospitality
- Google Suite
- Leadership
Quick apply
Account Manager, TikTok Shop Ads | SMB EMEA
TikTok —Dublin, County Dublin
- Sales
- Business development
- Organisational skills
14d
Account Executive, MidMarket
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business
- Communication skills
- Work from home
Account Executive
GreyScout —DUBLIN 1, County Dublin
- Sales
- Annual leave
Amazon Advertising Manager
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Spanish
- Microsoft Excel
- English
- Annual leave
- Employee assistance program
Quick apply
Staff AI Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
Account Executive Commercial, Spanish Speaker
Klaviyo —Dublin, County Dublin
- €57,500 a year
- Spanish
- English
- Marketing
Quick apply
Employee Relations Partner
eBay Inc. —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Human resources
- AI
Product Manager – Loyalty & Mobile App
Buymie Technologies ULC —DUBLIN 2, County Dublin
- Analysis skills
- Product management
- Agile
Quick apply

I want to receive the latest job alerts for ecommerce customer support in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ecommerce customer support jobs near dublin county dublin

Customer Experience Agent jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Account Manager jobs in Dublin, County Dublin

Sales Manager jobs in Dublin, County Dublin

Advertising Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Content Coordinator jobs in Dublin, County Dublin

Trustee jobs in Dublin, County Dublin

Account Executive jobs in DUBLIN 1, County Dublin

Customer Service jobs in Cork, County Cork

Customer Experience Cx jobs in Dublin, County Dublin

Territory Manager jobs in Dublin, County Dublin

Building Manager jobs in Dublin, County Dublin

Territory Manager jobs in Cork, County Cork

Account Executive jobs in County Galway

Account Executive jobs in County Wexford

Digital Marketing Executive jobs in Dublin, County Dublin

Account Technician Part Time jobs in Dublin, County Dublin

Account Executive jobs in Cork, County Cork

Account Executive jobs in Ratoath, County Meath

Customer Experience Agent

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

French
Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German
Dutch

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English
Secondary language preferred, in particular French, German, or Dutch
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

ecommerce customer support jobs in dublin county dublin

Customer Experience Agent

Customer Success Manager, High Touch

Trust & Risk Agent

Junior Product Content Coordinator, IT & Digital

Senior Customer Success Manager

Loyalty and CRM Manager

Sales Development Coordinator (6-Month FTC)

Principal Customer Success Manager, Enterprise

Territory Manager - Munster

Customer Experience Agent (French Speaking)

Customer Experience Agent (German Speaking)

Manager, Workplace Experience

Account Manager, TikTok Shop Ads | SMB EMEA

Account Executive, MidMarket

Account Executive

Amazon Advertising Manager

Staff AI Product Manager

Account Executive Commercial, Spanish Speaker

Employee Relations Partner

Product Manager – Loyalty & Mobile App

I want to receive the latest job alerts for ecommerce customer support in dublin county dublin

Related Searches

Explore jobs in more locations

Join the Future of Commerce with Whatnot!

Role

You

Benefits

EOE

Jobseeker tools

Employer Tools

Browse

Stay Connected