Find Customer support specialist Jobs in Dublin County Dublin

Junior Project Manager
Yellowcom —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- No degree
- Communication skills
- Time management
- Employee discount
Quick apply
8d
Service Center Co-ordinator
Fonua Ltd —Dublin, County Dublin
- Free parking
Quick apply
1d
Quality Assurance Associate
Deciphex —Dublin, County Dublin
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Quick apply
13h
Client Development Sales Specialist
Indeed —Dublin, County Dublin
- €34,000–€60,000 a year
- Full-time
- Sales
- No degree
- Communication skills
- Annual leave
Quick apply
Rewards & Survey Specialist
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Operations Executive
Optimise Everything —Dublin, County Dublin
- €28,300.00–€47,176.70 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13h
Trade Support Specialist
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
ES Operations & Program Specialist EMEA
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Analysis skills
- Bachelor's degree
1d
Specialist, Premium Support (French/English)
Airbnb —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Hospitality
- Google Suite
- Management
Quick apply
Customer Experience Coordinator
The Fruit People —DUBLIN 11, County Dublin
- €40,000–€42,000 a year
- Full-time
- Hospitality
- Customer service
- Food service experience
Quick apply
Customer Care Specialist – Digital Payments
ACE Money Transfer —Dublin, County Dublin
- Full-time
- Spanish
- Customer service
- English
Quick apply
3d
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
Learning & Development Specialist
Woodie's —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
In-House Training Specialist
Field Management Ireland —DUBLIN 14, County Dublin
- €45,000–€52,000 a year
- Full-time
- Sales
- Customer service
- No degree
Quick apply
Senior Compliance Specialist
U.S. Bank National Association —Dublin, County Dublin
- €74,460–€87,600 a year
- Full-time
- Microsoft Office
- Finance
- Bachelor's degree
Service Center Co-ordinator
Fónua —Dublin, County Dublin
- Free parking
1d
Operations Specialist, Europe
allwhere —Dublin, County Dublin
- €40,000–€65,000 a year
- Full-time
- Customer service
- Bachelor's degree
- No degree
Quick apply
Talent Acquisition Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Part-time
- Recruiting
- Annual leave
- Employee assistance program
3d
Global Operations Specialist
Match Group —Dublin, County Dublin
- Full-time
- Project management
- Time management
- Analytics
7d
Global Financial Crimes Specialist – MLRO Support
Bank of America —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Employee assistance program
2d

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Junior Project Manager

Yellowcom -
Dublin, County Dublin

Quick apply

Job details

Full-time
€30,000–€40,000 a year
8 days ago

Benefits

Additional leave
Bike to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Communication skills
Time management

Full job description

Junior Project Manager

Junior Project Manager

This is an entry-level position designed for individuals looking to start their career in project management.

Job description

About Yellowcom

Yellowcom Ltd is one of Scotland and Ireland’s most successful independent communications companies. A specialist provider of Telecoms Installation, Maintenance, and Support to the Telecoms Channel, we operate locally, nationally, and internationally, and have a rapidly growing client base. We offer a full suite of Telecoms Consultancy, Installation, and Maintenance services.

In line with our ongoing business success and customer service commitments, we are looking to expand our provisioning team to support the next phase of growth. This is an exciting opportunity for someone to join a dynamic team in a fast-paced environment.

This position is based at Unit 18B, Rosemount Park Drive, Rosemount Business Park, Dublin, D11 XY71.

Key Responsibilities:

As a Junior Project Manager, you will be responsible for supporting the day-to-day operations of telecom service delivery and project execution. You will work closely with customers, engineers, and the wider team to ensure smooth project coordination and delivery, contributing to the overall success of our projects.

· Order and Project Coordination: Manage the full lifecycle of customer orders, from initiation to completion, ensuring timely and efficient delivery of services.

· Provisioning and Order Management: Ensure provisioning services are delivered to customers with a high degree of professionalism and in line with company standards.

· Customer Communication: Serve as a primary point of contact for customers regarding project status, updates, and any concerns, ensuring exceptional service levels and customer satisfaction.

· Process Improvement: Contribute to continuous improvement initiatives by identifying and implementing efficiencies in current processes and workflows.

· Liaise with Key Stakeholders: Work with internal teams, including engineering, sales, and technical support, to ensure smooth project execution and delivery. Regularly communicate with suppliers, third-party vendors, and customers.

· Engineer Coordination: Manage and maintain engineers' schedules for installations, site surveys, and other project-related activities. Ensure that all projects are delivered on time and within scope.

· CRM and Documentation: Maintain accurate records in the CRM system, including detailed order notes and status updates. Ensure project documentation is kept up to date throughout the project lifecycle.

· Stock Management: Oversee the ordering and tracking of stock, ensuring that necessary equipment and resources are available for project needs.

· Daily Interaction with Openreach: Manage relationships with external service providers such as Openreach to ensure the seamless delivery of products and services.

· Number Porting and Connection Orders: Manage number porting, mobile SIM orders, and a variety of broadband and SIP line connections.

Additional Responsibilities:

· Support senior project managers in the planning and execution of more complex projects.

· Track project progress and ensure any risks or delays are escalated promptly.

· Participate in project meetings to understand customer requirements, develop action plans, and provide regular status updates.

· Maintain a proactive approach in solving issues that may arise during project execution.

Skills and Experience:

We are looking for someone with a mix of technical knowledge and strong organizational and communication skills. The ideal candidate will have a keen interest in project management and a desire to grow their career in the telecoms industry.

· Technically Minded: A strong understanding of telecom services and the ability to troubleshoot and resolve technical issues.

· Problem-Solving Ability: Ability to approach challenges with a solutions-oriented mindset.

· Communication Skills: Excellent verbal and written communication skills with the ability to engage with customers, engineers, and senior stakeholders at all levels.

· Highly Organised: Strong time management skills with a methodical and structured approach to work.

· Attention to Detail: Demonstrated focus on ensuring accuracy in all aspects of project delivery.

· Team Player: Ability to work collaboratively across departments and interact effectively with both technical and non-technical teams.

· Customer-Focused: Proactively seeking opportunities to enhance the customer experience.

· Strong Work Ethic: Motivated, driven, and eager to learn in a fast-paced, high-energy environment.

· Previous Experience: Experience in a customer-facing role or a telecom-related industry is an advantage but not essential. Project coordination or support experience is also beneficial.

Personal Attributes:

· Energetic and positive attitude.

· Ability to manage multiple tasks concurrently and prioritise effectively.

· Strong adaptability to change in a dynamic environment.

· Proactive with a willingness to take initiative.

Job Types:

· Permanent, Full-time

Schedule:

· Monday to Friday - 9-5:30pm fully onsite.

Benefits:

· Full training and mentoring for candidates new to the industry

· Pension scheme

· Company events

· Cycle to work scheme

· On site parking

Job Type: Full-time

Pay: €30,000.00-€40,000.00 per year

Benefits:

Additional leave
Bike to work scheme
Company events
Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer support specialist jobs in dublin county dublin

Junior Project Manager

Service Center Co-ordinator

Quality Assurance Associate

Client Development Sales Specialist

Rewards & Survey Specialist

Operations Executive

Trade Support Specialist

ES Operations & Program Specialist EMEA

Specialist, Premium Support (French/English)

Customer Experience Coordinator

Customer Care Specialist – Digital Payments

Customer Account Specalist

Learning & Development Specialist

In-House Training Specialist

Senior Compliance Specialist

Service Center Co-ordinator

Operations Specialist, Europe

Talent Acquisition Coordinator

Global Operations Specialist

Global Financial Crimes Specialist – MLRO Support

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