Find Crm manager Jobs in Dublin County Dublin

Loyalty and CRM Manager
McCabes Pharmacy —Citywest, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
Junior Project Manager
Yellowcom —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- No degree
- Communication skills
- Time management
- Employee discount
Quick apply
6d
Customer Relations Manager
Cisco Systems —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
1d
Customer Lifecycle CRM Manager
Elwood Roberts —Dublin, County Dublin
- €450–€500 a day
- Full-time
- Analysis skills
- Team management
- Leadership
Quick apply
Marketing Executive - Assistant Manager (FTC)
Deloitte —Dublin, County Dublin
- €61,100 a year
- Full-time
- Marketing
- Business
- Leadership
14d
Manager, Learning Product Enablement
Novartis —Dublin, County Dublin
- Full-time
- English
- Master's degree
- Analysis skills
11d
Sales Development Strategy and Operations Manager
Okta —Dublin, County Dublin
- €78,000–€108,000 a year
- Sales
- Presentation skills
- AI
- Annual leave
CRM & Loyalty Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- English
- Analysis skills
Customer Success Operations Manager, EMEA
Okta —Dublin, County Dublin
- €80,000–€110,000 a year
- Data analysis skills
- Analysis skills
- AI
- Annual leave
Associate Account Manager
OpenTable —Dublin, County Dublin
- €45,000–€55,000 a year
- Remote
- Hospitality
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
Associate Customer Success Manager - Benelux Market
Trustpilot —Dublin, County Dublin
- Sales
- English
- Communication skills
- Employee assistance program
Key Account Manager 'FMCG INDUSTRY'
Ampersand —Clondalkin, County Dublin
- Full-time
- Microsoft Excel
- Marketing
- English
- Work from home
- Employee discount
Quick apply
14d
Independent Consultant, Partner Manager
Fiserv —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Business development
8d
Inside Sales Manager
Peninsula —Dublin, County Dublin
- Up to €50,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
- Employee assistance program
Quick apply
5d
Implementation Manager
Circit Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
Quick apply
Client Engagement & CRM Manager
Sia —DUBLIN 2, County Dublin
- Full-time
- English
- Analysis skills
Quick apply
Officer, Festivals and Events
Failte Ireland —DUBLIN 1, County Dublin
- €58,528–€83,697 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Sales Enablement Manager
Ookla —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Sales
- Business
Product Manager – Loyalty & Mobile App
Buymie Technologies ULC —DUBLIN 2, County Dublin
- Analysis skills
- Product management
- Agile
Quick apply
Customer Success Manager
Userpilot —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- Communication skills
- Analytics
- Annual leave
Quick apply

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Loyalty and CRM Manager

McCabes Pharmacy -
Citywest, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance program
Employee discount

Qualifications

Microsoft Office
Analysis skills
Communication skills

Full job description

Loyalty and CRM Manager

Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.

For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences - we celebrate them.

Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are - and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.

Why You'll Love Working With Us:

Family comes first: Life Stage Policies including maternity and paternity pay

Perks you'll actually use: Generous in store discounts

Pension Support: We contribute to your future

We've got your back: employee assistance programme and wellbeing initiatives

Belonging at Work: Inclusive, welcoming team culture where you're valued for you.

Overview of Role:

As Loyalty & CRM Manager, you will be responsible driving the recently launched McCabes Pharmacy loyalty app and customer relationship management. Acting as the strategic and operational lead for CRM and Loyalty. You will play a pivotal commercial role in driving customer retention, increasing lifetime value, and deepening the relationship between our brand and its customers - both online and in-store. You will own the recently launched loyalty app, spearhead all CRM channels (newsletter, SMS, push notifications), and build a best-in-class marketing automation and in-app communication strategy. The role bridges Marketing, Procurement and eCommerce, and works in close partnership with Loyalty Promotions Manager and the corporate Digital Hub, which provides the underlying digital platform, product, and engineering capabilities

What You'll Be Doing:

Own the loyalty mobile app experience, including personalised offers, push notifications, couponing, in-app content, and shopping functionality.
Act as the primary local liaison between Category Management, Marketing, eCommerce, and the corporate Digital Hub for all CRM and loyalty initiatives.
Develop the annual CRM and loyalty strategy, setting monthly objectives to deliver key KPIs including member registration, app engagement, spend, retention, and active membership.
Plan and execute annual CRM campaigns and marketing automation journeys to drive customer acquisition, retention, and lifetime value.
Lead the end-to-end campaign lifecycle, including planning, creative asset coordination, audience segmentation, setup, A/B testing, optimisation, and performance reporting.
Partner with the Loyalty Promotions Manager to develop and optimise the promotions workflow, including planning, forecasting, coupon management, and reporting.
Leverage customer, transactional, and behavioural data to create targeted, insight-led marketing strategies and improve the customer journey.
Collaborate with the eCommerce team to deliver integrated, cross-channel campaigns and enhance the digital shopping experience.
Monitor campaign and customer performance, using analytics and insights to drive continuous improvement across CRM and loyalty initiatives.
Work with the Digital Hub's product, engineering, and analytics teams to prioritise new features, improve data integration, and enhance platform capabilities.
Build strong stakeholder relationships through regular engagement with internal teams, the corporate Digital Hub, and CRM and loyalty colleagues across the 16 PHOENIX Group markets, sharing best practice and innovation.

What you'll need to succeed:

3+ years of experience in a CRM, loyalty, or retention marketing role, ideally in retail, pharmacy, FMCG, or a similarly data-rich consumer environment.
5+ years in commercial retail environment
Proven hands-on experience managing email, SMS, and push notification campaigns end-to-end.
Strong proficiency with at least one marketing automation or CRM platform
Ability to translate complex customer data into clear, actionable marketing strategies.
Highly data-driven: comfortable working with customer data, building segments, interpreting analytics, and presenting insights to stakeholders.
Solid understanding of customer lifecycle management and loyalty program mechanics.
Strong commercial mindset: you think in terms of revenue impact, retention rates, and ROI.
Excellent stakeholder management skills across local and international environments, including close day-to-day collaboration with the corporate Digital Hub.
Proficiency in Microsoft Office suite. Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously
Ability to travel to retail locations.

About PHX Ireland & PHOENIX Group

PHX Ireland Group is Ireland's leading fully integrated healthcare provider. We deliver health. We are comprised of United Drug, Ireland's leading pharmaceutical wholesaler and distributor; LloydsPharmacy Ireland, a major community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions.

PHX Ireland Group employs over 1,800 people, operate 5 distribution centres and over 75 pharmacies, delivers over 85 million packs to Irish pharmacies and hospitals and serves 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare.

PHX Ireland is part of the PHOENIX group, Europe's leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe.

We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to [email protected]

Quick apply

Refine Your Search

crm manager jobs in dublin county dublin

Loyalty and CRM Manager

Junior Project Manager

Customer Relations Manager

Customer Lifecycle CRM Manager

Marketing Executive - Assistant Manager (FTC)

Manager, Learning Product Enablement

Sales Development Strategy and Operations Manager

CRM & Loyalty Specialist

Customer Success Operations Manager, EMEA

Associate Account Manager

Associate Customer Success Manager - Benelux Market

Key Account Manager 'FMCG INDUSTRY'

Independent Consultant, Partner Manager

Inside Sales Manager

Implementation Manager

Client Engagement & CRM Manager

Officer, Festivals and Events

Sales Enablement Manager

Product Manager – Loyalty & Mobile App

Customer Success Manager

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