Key Account Manager (on-site)
Ampersand are a nationwide sales and marketing company supplying a full range of fast-moving consumer goods to all the retail groups in Ireland. With over 70 years’ experience, we supply directly over 3,000 stores and are a key distributor in the convenience and off-licence sector.
Our product portfolio is sourced from over 50 different suppliers based both in Ireland and in all parts of the world. Our product ranges are in Cigars, Confectionery, Tobacco accessories Snacking and Consumer products. Some of our brands include:
- Cleeve’s Irish Confectionery
- Sonas Sweets Confectionery
- Swan & OCB Tobacco Accessories
- Clipper Lighters
- Extensive handmade and machine made cigar portfolio
We are seeking a high-performing Key Account Manager to drive sustainable revenue growth across strategic key accounts.
This permanent, full-time role reports to the Sales & NPD Manager and is based in our office in Clondalkin.
Key Responsibilities
Key Account Management
- Own and manage strategic accounts in Multiples and Convenience.
- Build strong relationships with senior customer decision-makers, buyers and operational contacts.
- Prepare and deliver presentations to HQs, attend customer meetings, trade events and industry exhibitions as required.
- Develop a clear account plan for each key customer, including revenue, margin, product and retention objectives.
- Identify opportunities to increase sales through new products, cross-selling, upselling and wider account penetration.
- Manage joint business plans negotiations and execution.
- Responsible for customer portals.
Commercial Management
- Responsible for retail listing portals.
- Manage promotion calendars.
- Prepare quotations, tenders, proposals and customer agreements.
- Lead negotiations on pricing, rebates, promotions, payment terms and service arrangements within approved authority levels.
- Protect gross margins.
- Recommending changes to grow customer and category performance.
- Maintain accurate price lists, contracts and agreed commercial terms.
- Provide reliable sales forecasts to support purchasing, stock planning and cash-flow management.
- Collaborate with procurement, warehouse, marketing and contribute to broader company initiatives when required.
- Monitor market trends, competitor activity and customer buying behaviour.
- Contribute to product range, pricing and promotional decisions by providing market insight.
Required Skills & experience
- 3+ years of experience in a similar role in FMCG industry.
- Data-driven mindset and analytical capability
- Experience In networking, building relationships and cross functional collaboration
- Proficiency in CRM systems, Excel, pivot tables and sales data analysis
- Availability to travel
- Bachelor’s degree in Business, Marketing, or a related field (desirable)
Key Competencies
- Excellent communication and presentation skills
- Excellent negotiation and stakeholder-management abilities
- Sales driven
- Takes own initiative
- Attention to detail
- Team player
What We Offer
- Competitive salary with performance-based bonus
- Company car
- Pension
- Life insurance
- Death in service
- Laptop, mobile phone
- Training opportunities
Benefits:
- Bike to work scheme
- Company car
- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay
- Work from home
Work Location: In person
