Find Cloud support associate Jobs in Dublin County Dublin

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Associate Deskside Support Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Windows
- Communication skills
- Free parking
- Annual leave
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
AI/ML Associate Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
2d
QA Automation Engineer, Charles River Development, Senior Associate
State Street —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Java
Data Center Technician (DCT) Manager
Microsoft —Dublin, County Dublin
- €58,200–€103,800 a year
- Full-time
- Azure
- Computer Science
- Supervising experience
3d
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Incident Management Engineer (Korean/English bilingual), Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
13d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Associate Technical Success Manager
New Relic —Dublin, County Dublin
- Hybrid work
- Azure
- Java
- SQL
Software Engineer
iCims —DUBLIN 2, County Dublin
- Full-time
- Bachelor's degree
- JavaScript
- In-person
- Annual leave
- Life insurance
Software Engineer
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Remote
- Bachelor's degree
- JavaScript
- Communication skills
- Annual leave
- Life insurance
Senior Sales Operations Associate
Google —Dublin, County Dublin
- €118,000–€121,000 a year
- Full-time
- Sales
- Data analysis skills
- SQL
10d
Data & AI Consultant – Associate Director - ROI / Belfast
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Business development
Associate TSE II
MongoDB —Dublin, County Dublin
- Azure
- Windows
- Java
10d
Associate, eDiscovery/Digital Forensics
Interpath Advisory —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Full Stack Software Engineer, Charles River Development, Senior Associate
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Network Service Engineer
Digital Realty —Dublin, County Dublin
- Full-time
- Azure
- AWS
- No degree

I want to receive the latest job alerts for cloud support associate in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cloud support associate jobs near dublin county dublin

Senior Security Engineer jobs in Dublin, County Dublin

Data Center Technician jobs in Dublin, County Dublin

Technical Manager jobs in Dublin, County Dublin

Network Engineer jobs in Dublin, County Dublin

Incident Manager jobs in Dublin, County Dublin

Senior Network Engineer jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Data Consultant jobs in Dublin, County Dublin

Technology Student jobs in Dublin, County Dublin

It Support Engineer jobs in Dublin, County Dublin

Cyber Security Contract jobs in Dublin, County Dublin

Structural Engineer jobs in County Dublin

Technician, Pharmacy jobs in County Donegal

Data Center Technician jobs in Tallaght, County Dublin

Process Technician jobs in County Dublin

Hospital, Cork Sterile Processing Technician jobs in Cork, County Cork

Data Center Technician jobs in Bray, County Wicklow

Health Data Science jobs in Dublin, County Dublin

Data Center Technician jobs in Clonee, County Meath

Electronics Technician jobs in Dublin, County Dublin

IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

cloud support associate jobs in dublin county dublin

IT Support Engineer - Level 2

Associate Deskside Support Engineer

Associate Systems Administrator

AI/ML Associate Engineer

QA Automation Engineer, Charles River Development, Senior Associate

Data Center Technician (DCT) Manager

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Incident Management Engineer (Korean/English bilingual), Incident Detection and Response

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

Senior ICT Cloud & Security Engineer

Associate Technical Success Manager

Software Engineer

Software Engineer

Senior Sales Operations Associate

Data & AI Consultant – Associate Director - ROI / Belfast

Associate TSE II

Associate, eDiscovery/Digital Forensics

Full Stack Software Engineer, Charles River Development, Senior Associate

Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)

Network Service Engineer

I want to receive the latest job alerts for cloud support associate in dublin county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected