Find Quality assurance manager Jobs in Dublin 2, D

Employee Relations Manager
Bank of Ireland —Dublin, County Dublin
- Full-time
- Analysis skills
14d
Digital Operations & Processes Specialist
Abbey Group —DUBLIN 8, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Bachelor's degree
- Work from home
- Employee assistance program
Quick apply
5d
Project & Change Delivery Manager
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant Facilities Manager
CompassRock International —Dublin, County Dublin
- €55,000–€60,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
11d
Product Manager
ICON Plc —Dublin, County Dublin
- Full-time
Regional Operations Manager
Actavo —Dublin, County Dublin
- €50,000–€54,000 a year
- Employee assistance program
- Referral programme
Talent Development Program Manager
Phorest —DUBLIN 7, County Dublin
- Hybrid work
- No degree
- Employee assistance program
Quick apply
4d
Scheduling Manager
AECOM —Dublin, County Dublin
- Full-time
- Analysis skills
2d
Programme Director MSc in Procurement and Supply Chain Management
Griffith College —DUBLIN 8, County Dublin
- Full-time
- Management
- Doctoral degree
- Master's degree
- Free parking
- Work from home
Quick apply
Quality Controller
Keogh's Crisps —Oldtown, County Dublin
- Full-time
- No experience needed
- Quality control
- Organisational skills
- Employee discount
Quick apply
4d
EPD Verifier
BRE Group (Building Research Establishment) —Dublin, County Dublin
- €60,000–€70,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Construction
10d
Releaser, QA
Baxter —Dublin, County Dublin
- No degree
- Communication skills
- Annual leave
14d
Manager, Forum of Irish Postgraduate Medical Training Bodies.
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- Administrative experience
- Project management
- Conflict management
- Annual leave
- Work from home
Quick apply
2d
Quality Assurance Executive (EO Grade)
Irish Medical Council —Dublin, County Dublin
- €38,803–€45,965 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Research
- Annual leave
- Employee assistance program
Quick apply
18h
Food Safety & Quality Manager
Avoca —Bray, County Wicklow
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
9d
Educational Development Lead: Curriculum Design
National College of Art & Design —Dublin, County Dublin
- €60,611–€78,795 a year
- Full-time
- Doctoral degree
- Bachelor's degree
- Agile
- Annual leave
Area Manager- Networks and Quality Assurance
Actavo —Dublin, County Dublin
- €42,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Leadership
- Employee assistance program
- Referral programme
Commissioning Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- HVAC
Pension Administrator
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Cleaning Manager
Sodexo —DUBLIN 2, County Dublin
- €55,000 a year
- Full-time
- Cleaning
- In-person
- Leadership
- Employee assistance program
Quick apply
2d

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Employee Relations Manager

Bank of Ireland -
Dublin, County Dublin

Apply Now

Job details

Full-time
14 days ago

Qualifications

Analysis skills

Full job description

What is the opportunity?

This role involves leading investigations into employment-related matters, ensuring timely and thorough handling according to legal requirements. This is an exciting opportunity to lead complex employment investigations!

In this role, you will:

Lead complex employment investigations end to end, including dignity at work, misconduct and other employee relations matters, ensuring adherence to agreed policies, collective agreements and fair procedures.
Act as an independent hearer in disciplinary and capability hearings, making balanced, evidence based decisions and settling appropriate outcomes, including sanctions and warnings, in line with procedures.
Maintain and oversee a panel of investigators across the Group, ensuring consistent investigative standards, quality assurance and ongoing capability development.
Prepare clear, comprehensive and analytical investigation outcome reports, setting out findings, rationale, risks and recommendations for senior collaborators.
Engage with the Conduct Forum for any investigation outcomes for colleagues in regulated roles.
Maintain accurate MI and reporting of any disciplinary sanctions imposed.
Manage highly sensitive and high risk cases, maintaining confidentiality while ensuring consistency, fairness and procedural integrity.
Partner effectively with HR colleagues, business leaders, Legal and trade union representatives to ensure investigations are conducted in a timely, thorough and respectful manner, in line with Group policies and procedures.
Identify themes, trends and systemic issues arising from investigations, using insights to inform policy enhancement, risk mitigation and continuous improvement.
Drive improvements in investigation and hearing processes, tools and governance to enhance quality, efficiency and consistency at scale.

What will make you stand out:

Proven experience managing a diverse and complex investigations delivering fair, consistent and legally robust outcomes.
Strong knowledge of UK and Republic of Ireland employment law, including practical experience conducting investigations and hearings in line with fair procedures.
Excellent analytical skills, attention to detail and high quality report writing capability.
Demonstrated sound judgement, discretion, empathy and emotional intelligence when managing sensitive and contentious matters.
Strong business understanding and commercial acumen, with experience advising and influencing leaders on people risk and decision making.
Strong relationship management and stakeholder engagement skills!

More about the team:

Group Employee Relations has a key role in delivering on the Group's People plan and People strategy. The purpose of Group Employee Relations is to support and enable the Group's strategic priorities and future ambition, delivering change for our shareholders, our customers, our colleagues, our communities, our partners and our regulators. This purpose is delivered via a constructive & sustainable relationship with employee representatives, industry bodies, management & employees.

The Employee Relations Team provides guidance and support to People Managers and People Services Business Partner's in the management of individual cases and issues arising across the Bank of Ireland Group to ensure the consistent application of standards to secure a successful resolution minimising reputational and financial risk for the Bank. The Employee Relations team provides these services across the island of Ireland and in the UK.

This is a hybrid role, based primarily at College Green. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support teamwork and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

Equality Statement:

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Key Competencies

Customer Focused - People Manager
Better together - People Manager
Be Decisive - People Manager
Take Ownership - People Manager
Manage Risk - People Manager

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply Now

Refine Your Search

quality assurance manager jobs in dublin 2, d

Employee Relations Manager

Digital Operations & Processes Specialist

Project & Change Delivery Manager

Assistant Facilities Manager

Product Manager

Regional Operations Manager

Talent Development Program Manager

Scheduling Manager

Programme Director MSc in Procurement and Supply Chain Management

Quality Controller

EPD Verifier

Releaser, QA

Manager, Forum of Irish Postgraduate Medical Training Bodies.

Quality Assurance Executive (EO Grade)

Food Safety & Quality Manager

Educational Development Lead: Curriculum Design

Area Manager- Networks and Quality Assurance

Commissioning Manager

Pension Administrator

Cleaning Manager

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