Find It support analyst Jobs in Dublin 2, D

Junior Business Analyst, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Bachelor's degree
- No degree
- Agile
- Store discount
- Annual leave
4d
IT Support Analyst
NFP Corp —Dublin, County Dublin
- Hybrid work
- Windows
- Microsoft Office
- Communication skills
- Annual leave
Anti-Piracy Intelligence Analyst
Sky —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Research
1d
End User Support & Smart Hands Technician
EOS —Dublin, County Dublin
- Windows
- Linux
- Communication skills
Quick apply
KYC Operations Analyst
Citi —Dublin, County Dublin
- €35,950–€46,750 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Bachelor's degree
11h
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Full-time
- Azure
- Computer Science
- SQL
Application Support Analyst
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Analyst, Business Process Improvement
Mastercard —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
AI Risk Analyst
Central Bank —Dublin, County Dublin
- From €63,566 a year
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
- Work from home
5d
Grade V HR Data Analyst
Beaumont Hospital —Dublin, County Dublin
- €63,110 a year
- Full-time
- Data analysis skills
- English
- Microsoft Office
7h
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Data & Reporting Analyst
Dublin Business School —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- SQL
- Employee assistance program
- Employee discount
23h
Operational Security Analyst (IT & Payment Systems)
Indra Group UK & Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Analysis skills
Quick apply
Junior Systems Analyst
Canada Life Group Services —Dublin, County Dublin
- Software troubleshooting
- Sales
- English
6d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
7d
Contract Analyst I
ICON Plc —Dublin, County Dublin
- Full-time
- English
- Finance
- Analysis skills
- Annual leave
- Employee assistance program
Underwriting Analyst (A&H) “Early Career 2026”
AIG Europe S.A. (Ireland branch) —DUBLIN 1, County Dublin
- Full-time
- Analysis skills
Quick apply
8d
Analyst, Due Diligence
Prescient —DUBLIN 2, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Business Analyst
Elwood Roberts —Dublin, County Dublin
- €40,000–€60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Quick apply
Risk Analyst
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Annual leave
Quick apply
5d

I want to receive the latest job alerts for it support analyst in dublin 2, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support analyst jobs near dublin 2, d

Service Desk Analyst jobs in Dublin, County Dublin

Risk Analyst jobs in Dublin, County Dublin

Data Analyst jobs in Dublin, County Dublin

Business Analyst jobs in Dublin, County Dublin

Technical Support Specialist jobs in Dublin, County Dublin

Operations Analyst jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Security Analyst jobs in Dublin, County Dublin

Intelligence Analyst jobs in Dublin, County Dublin

Application Support Analyst jobs in Dublin, County Dublin

Junior Systems Analyst jobs in Dublin, County Dublin

Reporting Analyst jobs in Dublin, County Dublin

Google Customer Service jobs in Dublin, County Dublin

Customer Service jobs in Athlone, County Westmeath

Customer Service jobs in Cork, County Cork

Service Desk Analyst jobs in Dublin West, County Dublin

It Analyst jobs in Galway, County Galway

It Analyst jobs in Kildare, County Kildare

Project Analyst jobs in Dublin, County Dublin

It Analyst jobs in Dublin, County Dublin

Junior Business Analyst, IT & Digital

Brown Thomas Arnotts -
Dublin, County Dublin

Apply Now

Job details

4 days ago

Benefits

Store discount
Annual leave

Qualifications

Jira
E-commerce
Bachelor's degree
Confluence
Agile
Communication skills

Full job description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

The Junior Business Analyst will work as part of the Digital Products team, and support the Senior Product Owner in delivering the digital roadmap across web and mobile app, taking ownership of the day-to-day execution of work through Jira to support the Senior PO to focus on backlog strategy, stakeholder management, and solution design.

Key Responsibilities:

Translate defined requirements into well-structured Jira tickets (user stories, acceptance criteria, technical notes) for both web and app development tracks
Maintain Jira hygiene: grooming, prioritisation support, sprint preparation, and reporting
Liaise with developers and QA to clarify requirements, unblock queries, and support delivery through the sprint cycle
Support release activities including release notes, regression coordination, and post-release validation
Document processes, decisions, and platform behaviours to build a reusable internal knowledge base
Pick up smaller pieces of analysis and discovery work under the Senior PO's direction, growing into broader product responsibilities over time

KNOW WHAT WE’RE LOOKING FOR

1–2 years' experience in a BA, Associate PO, or similar delivery role, ideally in e-commerce, retail, or digital product
Comfortable working in Jira and Confluence; familiarity with Agile/Scrum ceremonies
Comfortable analysing API contracts — endpoints, request/response parameters, attributes, and payload structures — to support a headless architecture across web and app
Strong written communication — able to write clear, unambiguous tickets
Detail-oriented, organised, and comfortable managing multiple workstreams in parallel
Curious about technology and willing to develop a working understanding of our platform (Salesforce Commerce Cloud) and mobile app stack
Comfortable using AI tools (e.g. Claude) to accelerate day-to-day work — drafting tickets, summarising requirements, interrogating documentation, and exploring solution options — with the judgement to validate outputs before they're actioned
A collaborative working style — comfortable interfacing with developers, QA, and business stakeholders
Exposure to SFCC or a comparable enterprise e-commerce platform
Experience working across both web and native mobile app delivery

KNOW WHAT’S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.

Apply Now

Refine Your Search

it support analyst jobs in dublin 2, d

Junior Business Analyst, IT & Digital

IT Support Analyst

Anti-Piracy Intelligence Analyst

End User Support & Smart Hands Technician

KYC Operations Analyst

Data and AI Analyst

Application Support Analyst

Analyst, Business Process Improvement

AI Risk Analyst

Grade V HR Data Analyst

IT Business Analyst

Data & Reporting Analyst

Operational Security Analyst (IT & Payment Systems)

Junior Systems Analyst

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Contract Analyst I

Underwriting Analyst (A&H) “Early Career 2026”

Analyst, Due Diligence

Business Analyst

Risk Analyst

I want to receive the latest job alerts for it support analyst in dublin 2, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected