Find Customer service remote Jobs in Dublin 15, D

Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Life & Pensions Administrator (Full-Time)
Irish Pensions & Finance —DUBLIN 15, County Dublin
- €30,000–€32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
5d
Customer Service Agent - Hybrid Role
The AA —Dublin, County Dublin
- From €27,750 a year
- 8 hour shift
- Hybrid work
- Customer service
- English
- Data entry
- Annual leave
- Work from home
Quick apply
17h
Call Centre Sales Agent
The AA —Dublin, County Dublin
- From €27,750 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Customer Experience and Operations Support
CROÍA Jewellery —Dublin, County Dublin
- From €14.85 an hour
- Part-time
- Customer service
- Merchandising
- English
- Work from home
- Employee discount
Quick apply
Customer Service Executive
Weir & Sons —Dublin, County Dublin
- From €15 an hour
- Overtime
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
5d
Weddings & Event Executive
Luttrellstown Castle Resort —Luttrellstown, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance program
Quick apply
13d
Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
12d
Cleaning Operative
BidvestNoonan —DUBLIN 15, County Dublin
- €15.41 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
4d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Property Coordinator - Sandyford Dublin 18
I-RES —Dublin, County Dublin
- From €38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
7d
Account Executive - Small Business - Ireland OR UK Based (Office, Flex or Remote)
HubSpot —Dublin, County Dublin
- €88,308–€103,302 a year
- Sales
- English
- In-person
Quick apply
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Supporter Services Assistant
Irish Cancer Society —DUBLIN 4, County Dublin
- €33,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
3d
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience
Membership and Administration Officer
Irish Association of Humanistic & Integrative Psychotherapy —DUBLIN 2, County Dublin
- €36,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Microsoft Office
Quick apply
Event Executive
VenuesWorld —Dún Laoghaire, County Dublin
- €35,000–€50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Wellness program
- Work from home
Quick apply
Customer Success Lead International
Juspay —Dublin, County Dublin
- Full-time
- Remote
- Communication skills
Customer Care Expert - German Market (Hybrid/Remote)
Wix —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Work from home
Quick apply
Global Alumni Relations Assistant
UCD Foundation —DUBLIN 4, County Dublin
- €30,000 a year
- Full-time
- Hybrid work
- Social media management
- Administrative experience
- In-person
- Annual leave
- Work from home
Quick apply
4d

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Customer Experience Agent

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

French
Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German
Dutch

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English
Secondary language preferred, in particular French, German, or Dutch
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

customer service remote jobs in dublin 15, d

Customer Experience Agent

Life & Pensions Administrator (Full-Time)

Customer Service Agent - Hybrid Role

Call Centre Sales Agent

Customer Experience and Operations Support

Customer Service Executive

Weddings & Event Executive

Service Desk Agent - Contractor

Cleaning Operative

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Property Coordinator - Sandyford Dublin 18

Account Executive - Small Business - Ireland OR UK Based (Office, Flex or Remote)

Trust & Risk Agent

Supporter Services Assistant

Front Desk Hospitality Agent

Membership and Administration Officer

Event Executive

Customer Success Lead International

Customer Care Expert - German Market (Hybrid/Remote)

Global Alumni Relations Assistant

I want to receive the latest job alerts for customer service remote in dublin 15, d

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