Find Customer service remote Jobs in Dublin 1, D

Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Airbnb Host / Guest Relations Coordinator (Remote with Occasional On-Site Visits)
Wisdom Properties —Dublin, County Dublin
- €15 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- No degree
- Work from home
Quick apply
Helpdesk Support Engineer
Diacom Computer and Telephony Limited —DUBLIN 2, County Dublin
- €30,000–€34,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Bachelor's degree
- Work from home
Quick apply
Customer Services Specialist - AI
Teleperformance —Dublin, County Dublin
- €16 an hour
- Monday to Friday
- Spanish
- Customer service
- English
10d
Call Centre Agent - Breakdown Assistance
The AA Ireland —Dublin, County Dublin
- €27,750–€35,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
10d
Customer Success Agent
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Software troubleshooting
- SQL
- Patient care
- Annual leave
- Work from home
Quick apply
5d
Accounts Administrator
Engaging Dementia —Dublin, County Dublin
- €35,000–€38,000 a year
- Part-time
- Remote
- CRM software
- Microsoft Office
- No degree
- Flexitime
- Work from home
Quick apply
1d
Customer & Security Service Agent
ICTS Ireland —Dublin Airport, County Dublin
- €15.38 an hour
- Full-time
- English
- Communication skills
- Wellness program
- Employee assistance program
Quick apply
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
Student Recruitment & Retention Officer
PCI College —Clondalkin, County Dublin
- €32,000–€36,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Marketing
- Employee assistance program
- Employee discount
Quick apply
4d
Workplace Experience Associate
DocuSign —Dublin, County Dublin
- Remote
- Hospitality
- Google Suite
- Maintenance
Developer Relations AI (100% remote)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Social media management
- English
Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Dublin, County Dublin
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Team Leader
MarketStar —Leopardstown, County Dublin
- €55,000–€70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- English
- Store discount
- Wellness program
Quick apply
Fundraising Operations Assistant - Ireland
Movember —Dublin, County Dublin
- €33,000 a year
- Weekend availability
- Hybrid work
- Bar
- Customer service
- Organisational skills
12d
Medical Secretary
Beacon Pain Management, DPC Group, Ireland —Sandyford, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Marketing & CRM Executive
Irish Exporters Association —DUBLIN 2, County Dublin
- €43,500 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
- Annual leave
Quick apply
4d
IT Helpdesk Technician
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
- Annual leave
- Work from home
Quick apply
Macra Make the Moove Project Manager
Macra na Feirme —Dublin, County Dublin
- €50,000–€55,000 a year
- Part-time
- Hybrid work
- Project management
- Communication skills
- Work from home
- Employee assistance program
Quick apply
8d

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Customer Experience Agent

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

French
Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German
Dutch

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English
Secondary language preferred, in particular French, German, or Dutch
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please find our Whatnot Candidate Privacy Notice here.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

customer service remote jobs in dublin 1, d

Customer Experience Agent

Airbnb Host / Guest Relations Coordinator (Remote with Occasional On-Site Visits)

Helpdesk Support Engineer

Customer Services Specialist - AI

Call Centre Agent - Breakdown Assistance

Customer Success Agent

Accounts Administrator

Customer & Security Service Agent

Trust & Risk Agent

Customer Service Administrator (6-month FTC)

Student Recruitment & Retention Officer

Workplace Experience Associate

Developer Relations AI (100% remote)

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

Team Leader

Fundraising Operations Assistant - Ireland

Medical Secretary

Marketing & CRM Executive

IT Helpdesk Technician

Macra Make the Moove Project Manager

I want to receive the latest job alerts for customer service remote in dublin 1, d

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