Find Senior service engineer Jobs in Dublin, D

Senior Site Reliability Engineer - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- DevOps
- AWS
- Mentoring
- Work from home
Senior Solar Technical Lead
Global Home Improvements —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- English
- Project management
- Construction experience
- Employee discount
- Sick pay
Quick apply
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Senior Technical Support Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- Management
- Annual leave
7d
Senior Mobile Engineer
Nory —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Restaurant management
- English
- Annual leave
- Work from home
QA Automation Engineer, Charles River Development, Senior Associate
State Street —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Java
Senior Field Service Engineer
Hitachi —Leixlip, County Kildare
- Overtime
- Microsoft Powerpoint
- Microsoft Excel
- Management
Senior Site Reliability & Maintenance Manager
Mondelēz International —Coolock, County Dublin
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT
Senior Structural Engineer
PUNCH Consulting Engineers —Dublin, County Dublin
- €55,000–€66,000 a year
- Hybrid work
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
- Annual leave
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
Senior Engineer Civil/Structural
Exyte GmbH —Leixlip, County Kildare
- AutoCAD
- Project management
- Bachelor's degree
Senior Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Communication skills
- Python
- Life insurance
Senior Project Manager
EMR Integrated Solutions —Dunboyne, County Meath
- €65,487–€68,761 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Analysis skills
Senior Software Engineer
EdgeTier —Dublin, County Dublin
- €64,000–€125,000 a year
- Full-time
- Hybrid work
- Maintenance
- SQL
- AWS
- Annual leave
Senior Cost Accountant
West Pharmaceutical Services —Dublin, County Dublin
- €63,100–€80,200 a year
- Microsoft Excel
- ERP systems
- Finance
7d
Technology Infrastructure Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €57,000–€107,000 a year
- Weekend availability
- Hybrid work
- IT
- Communication skills
- Annual leave
Senior Field Service Engineer
Hitachi Rail —Leixlip, County Kildare
- Overtime
- Microsoft Powerpoint
- Microsoft Excel
- Management
Senior Software Engineer - Data License Plus
Bloomberg —Dublin, County Dublin
- Oracle
- Java
- AWS

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Senior Site Reliability Engineer - Ireland

Heidi -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Kubernetes
DevOps
Bash (Unix shell)
AWS
Terraform
Mentoring
Scripting
Python
Debugging

Full job description

Who is Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

This role sits in the core Platform/SRE team that owns production. You’ll work directly on incident response, on-call, system reliability, and day-to-day operations for Heidi’s platform.

We’re open to candidates who are strong mid-level SREs ready to take on more ownership, as well as senior SREs who enjoy being hands-on in operations. The role is intentionally ops-heavy and focused on keeping real systems healthy in production.

What you’ll do

Participate in on-call and incident response: Respond to production incidents, contribute to service restoration, and support clear communication during incidents. Over time, take increasing responsibility for leading incidents end-to-end.
Improve operational reliability: Identify recurring issues and reliability risks, and drive fixes through better alerting, automation, system changes, or process improvements.
Own parts of the production environment: Operate and improve Kubernetes clusters, cloud infrastructure, and core platform services, with growing ownership as familiarity increases.
Strengthen observability: Improve dashboards, alerts, logs, and traces so issues are detected earlier and diagnosed faster, with a strong focus on actionable signals.
Reduce operational toil: Automate repetitive tasks, simplify runbooks, and improve tooling to make on-call and day-to-day operations easier and safer.
Support safe change: Improve deployments, rollback mechanisms, and operational readiness to reduce the risk of incidents caused by change.
Contribute to operational practices: Write and maintain runbooks, participate in blameless post-mortems, and help improve incident response processes over time.
Collaborate closely with engineers: Work with product and feature teams to improve production readiness, service ownership, and reliability expectations.

What we’re looking for

3–6+ years in SRE, DevOps, Platform, or operations-heavy engineering roles.
Experience supporting production systems and participating in on-call rotations.
Comfortable debugging live systems under pressure.
Experience operating cloud infrastructure (AWS preferred).
Working knowledge of Kubernetes and containerised workloads.
Infrastructure as Code experience (Terraform or similar).
Familiarity with monitoring and alerting tools (Datadog, Prometheus, etc).
Scripting or automation experience (Python, Bash, or similar).

Nice to have:

Experience leading incidents or mentoring others during on-call.
Experience in regulated or security-sensitive environments.
Familiarity with databases, queues, and caches in production.
Interest in reliability practices such as SLOs, error budgets, and capacity planning.

How We Work

We own production: The Platform/SRE team is responsible for reliability and incident response.
Incidents are blameless: We focus on learning and improving systems, not assigning fault.
Practical over perfect: We prioritise improvements that reduce real operational pain.
Calm under pressure: Clear thinking and communication matter during incidents.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you should Join Heidi

Real product momentum. We're not trying to generate interest, we're channeling it.
Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create.
Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day.
Work alongside world-class talent. Join a team of operators and builders who've scaled unicorns.
Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.
Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility.
Fertility support. £7,000 one-off payment, eligibility applies.
Learning & development. £700 per year for courses, books, memberships, conferences and more.
Home office budget. £500 one-off to set up a workspace you actually want to work in.
Recharge days after major milestones and busy periods so you can reset and come back strong.
Work from anywhere for up to 4 weeks per year, wherever the world takes you.
Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements.
Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi’s commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and are proud to welcome all applicants as we're committed to promoting a culture of opportunity for all.

Apply Now

Refine Your Search

senior service engineer jobs in dublin, d

Senior Site Reliability Engineer - Ireland

Senior Solar Technical Lead

Head of Architecture and Engineering Operations

Senior Technical Support Engineer

Senior Mobile Engineer

QA Automation Engineer, Charles River Development, Senior Associate

Senior Field Service Engineer

Senior Site Reliability & Maintenance Manager

Senior IT Lead and Delivery Manager

Senior Structural Engineer

VP, BPO (Business Process Outsourcing) - French & English Speaking

Senior Engineer Civil/Structural

Senior Site Reliability Engineer

Senior Project Manager

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Senior Software Engineer

Senior Cost Accountant

Technology Infrastructure Assistant Vice President

Senior Field Service Engineer

Senior Software Engineer - Data License Plus

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