Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company's patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com.
Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.
About the Role
Medical Affairs at Azurity Pharmaceuticals, a privately held company delivering innovative medicines for overlooked patients across 50+ countries, drives scientific and clinical initiatives with a portfolio of 30+ brands spanning 10 dosage forms and 9 therapeutic areas. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Working at Azurity offers a unique opportunity that combines the fast pace and growth opportunities of a startup with intellectual rigor and creativity.
The Senior Medical Affairs Manager, Field Medical Excellence is an Ireland-based hybrid position within the Medical Affairs Department, reporting to the Director, Stakeholder Engagement & Field Medical Excellence. The Global Field Medical Excellence Senior Manager drives operational excellence across the global Field Medical organization by optimizing CRM, analytics, processes, digital tools, and training to enhance scientific engagement and organizational effectiveness. Leads the governance and optimization of medical insights process to ensure high-quality, actionable insights are consistently captured, analyzed, and translated into strategic recommendations that inform Medical Affairs priorities and cross-functional decision-making.
Working closely with global, regional, and cross-functional stakeholders, this role standardizes best practices, enables data-driven decision-making, and supports continuous innovation to maximize the impact of Field Medical.
Key Responsibilities
CRM Strategy, Metrics and Analytics
- Serve as the Field Medical business lead for the Medical CRM, supporting the global strategy, governance and system optimization.
- Partner with Digital, IT, the MSL group, and regional stakeholders to improve CRM usability, adoption and data quality
- Develop standardized and regular cadence field medical dashboards to measure scientific engagement, execution and operational performance and clear evidence of impact
- Monitor CRM utilization and recommend improvements based on user feedback and analytics
- Support implementation of advanced analytics and AI-enabled reporting capabilities where appropriate
KOL Mapping and Stakeholder Engagement
- Act as key point of contact responsible for the KOL mapping platform, including user access, training and optimal utilisation of the system.
- Work with Medical Franchise teams to facilitate alignment between KOL mapping, tiering and engagement priorities and therapy area strategic requirements, and ensure the CRM can capture and reflect that alignment.
Medical Insights
- Support the global medical insights strategy, governance and standardization
- Develop frameworks for consistent and quality-based collection, categorization and reporting of medical insights
- Partner with cross-functional stakeholders, including Medical Directors and the MSL Director, to improve insight quality and actionability
- Analyze trends across countries and regions to identify emerging scientific, clinical and healthcare system insights
- Support implementation of insight dashboards and reporting solutions
- Ensure medical insights are effectively translated into strategic actions supporting Medical objectives
Field Medical Tools and Digital Enablement
- Manage the evaluation, implementation and optimization of digital tools supporting scientific engagement
- Partner with IT and Digital teams on new technologies including AI-enabled solutions, omnichannel engagement and digital collaboration platforms
- Gather user requirements and translate business needs into technology enhancements
- Monitor tool adoption and user experience and implement improvements where needed
Field Medical Processes and Operational Excellence
- Provide input into the global field medical standard operating procedures, guidance documents and best practices
- Drive harmonization of field medical processes across regions while allowing appropriate local flexibility
- Identify opportunities to simplify workflows and reduce administrative burden for field medical teams
- Lead continuous improvement initiatives focused on efficiency, quality, compliance and scalability
- Support implementation of new operational models and global governance processes
Training and Capability Development
- Partner with Medical Capabilities to identify operational capability gaps across field medical
- Develop and maintain global training materials related to CRM, field tools, operational processes and Medical Excellence standards
- Support onboarding programs for new field medical colleagues related to systems and operational processes
- Contribute to capability-building initiatives that improve operational excellence and digital literacy within field medical
Continuous Improvement and Innovation
- Ensure external best practices and industry trends in field medical excellence are implemented across field medical excellence activities.
- Recommend and implement initiatives that improve scientific engagement and operational efficiency
- Identify opportunities to leverage automation, AI and digital innovation
Governance and Compliance
- Ensure all system workflows, data flows and reporting respect the separation between scientific exchange and commercial promotion
- Support audit readiness for field medical data and documentation
- Contribute to discussions with Compliance on any system design questions
Required Skills and Experience
Education
- Advanced scientific degree (PharmD, PhD, MSc or equivalent)
Experience
- 7+ years of medical experience, including significant field medical/MSL experience
- Prior experience in field medical excellence, MSL leadership, medical operations, or training and enablement strongly preferred
- Experience supporting global or regional medical organizations
- Experience working in medical insights, analytics, dashboards, or reporting
- Experience with CRM platforms (e.g. Veeva, Salesforce-based systems)
- Experience with KOL mapping or stakeholder intelligence platforms
Skills
- Excellent interpersonal and communication skills with a passion for excellence
- Strong knowledge of scientific exchange models, medical compliance frameworks (e.g. EFPIA, ABPI, PhRMA Code), MSL metrics and performance management
- Prior experience supporting product launches in specialty care settings
- Strong strategic and operational thinking skills, with the ability to manage effective networks
- Ability to work effectively under time pressure and independently
- Highly collaborative team player with experience working across cross-functional teams
- Excellent organization and decision-making skills; plans, priorities and executes multiple responsibilities and projects effectively
- Knowledge of the evolving medical landscape, regulatory and payer environment, public health and industry trends
- Proficiency in digital tools, including dashboard and visualization tools such as Power BI
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