Find Project & change delivery manager Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Project Manager
Chadwicks Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Sick pay
Process Program Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Customer service
- Project management
- Bachelor's degree
Project Manager REF: 2617a
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Project Manager - N.P.I.
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
Head of Health Promotion, Information & Training
Irish Heart Foundation —Rathmines, County Dublin
- €63,240–€75,480 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Administrative experience
- Annual leave
- Work from home
Quick apply
3h
Client Project Manager - Workplace Technology (Full Time)
Hamilton Robson Limited —Dublin, County Dublin
- €65,000–€90,000 a year
- Full-time
- Microsoft Office
- Project management
- Budgeting
- Wellness program
Quick apply
Senior Project Manager – Fund Managers
LGT Capital Partners —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Project management
Lead Project Manager
ALSTOM —Dublin, County Dublin
- €85,000 a year
- Every weekend
- Sales
- Project management
- In-person
- Annual leave
Renovation & Fit-Out Site Project Manager
JAMELLJEF LIMITED —Dublin, County Dublin
- €42,000–€52,000 a year
- Management
- English
- No degree
Quick apply
VIE - Junior Project Manager H/F
Crédit Agricole Assurances —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- English
Change Manager for Supply Chain (f/m/div)
Infineon Technologies AG —Dublin, County Dublin
- Full-time
- English
- Project management
- Bachelor's degree
Internal Audit Manager
Fisher Investments Europe —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Work from home
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Regional Infrastructure Director
Microsoft —Dublin, County Dublin
- €113,600–€213,700 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
Project Manager – Home Renovations
Expert-Property —DUBLIN 11, County Dublin
- Full-time
- Project management
- No degree
- Communication skills
Quick apply
7d
Change Manager (IAM)
Expleo —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Project management
14d
Oracle Project Delivery Manager, Hybrid
Deloitte —Dublin, County Dublin
- €75,000 a year
- Full-time
- Hybrid work
- Oracle
- Leadership
8d
Project Scheduler - Energy
Turner & Townsend —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Engineering
- Annual leave
Quick apply

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

project & change delivery manager jobs in dublin, d

Project & Change Delivery Manager

Assistant Project Manager

Process Program Manager

Project Manager REF: 2617a

Project Manager - N.P.I.

Delivery Manager

Head of Health Promotion, Information & Training

Client Project Manager - Workplace Technology (Full Time)

Senior Project Manager – Fund Managers

Lead Project Manager

Renovation & Fit-Out Site Project Manager

VIE - Junior Project Manager H/F

Change Manager for Supply Chain (f/m/div)

Internal Audit Manager

Service Delivery Manager

Regional Infrastructure Director

Project Manager – Home Renovations

Change Manager (IAM)

Oracle Project Delivery Manager, Hybrid

Project Scheduler - Energy

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