Find It support with cyber security Jobs in Dublin, D

Desktop Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Quick apply
Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Quick apply
Junior Sys Admin — Mission-Critical Infrastructure (Dublin)
Multisys Limited —DUBLIN 3, County Dublin
- From €30,000 a year
- Full-time
- English
- Windows
- Master's degree
Quick apply
8d
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python
Vulnerability Assessment Analyst
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
2d
Intern - Cyber Consulting Services
Waystone —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer Science
Quick apply
Cyber Security Engineer
Mater Private Network —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
App Support Specialist - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Quick apply
Operational Security Analyst (IT & Payment Systems)
Indra Group UK & Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Analysis skills
Quick apply
Cyber Security Risk Analyst
Allianz —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Project management
- Employee discount
IT Risk Analyst
Davy —Dublin, County Dublin
- Hybrid work
- Presentation skills
- IT
- Communication skills
- Employee assistance program
Quick apply
Operations Office - IT / IS
Allianz —Blackrock, County Dublin
- Full-time
- Computer Science
- English
- Analysis skills
IT Systems Administrator
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Azure
- Windows
- SQL
Quick apply
Website Content Writer
Grouper —Dublin, County Dublin
- Remote
- Computer Science
- Social media management
- English
Quick apply
Manual Ethical Hacker (Web Applications)
Bank of America —Dublin, County Dublin
- Full-time
- SQL
- Communication skills
- Employee assistance program
IT Operations Manager - Perm
KeolisAmey Luas —DUBLIN 1, County Dublin
- €70,000–€80,000 a year
- Azure
- Management
- Computer Science
Quick apply
2d
Information Security Officer
VISO Cyber Security Limited —Glasnevin, County Dublin
- €48,012.30–€94,615.69 a year
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
4d
IT & Digital Business Partner
ESB —Dublin, County Dublin
- €71,000–€84,000 a year
- Full-time
- Computer Science
- No degree
- IT
18h
Cyber Security Officer
St Michaels House —Ballymun, County Dublin
- €60,613–€78,795 a year
- Full-time
- Microsoft Access
- Azure
- English
- Annual leave
- Employee assistance program
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills

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Desktop Support Engineer

Teleperformance -
Dublin, County Dublin

Quick apply

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Quick apply

Refine Your Search

it support with cyber security jobs in dublin, d

Desktop Support Engineer

Desktop & Site Support Engineer

Junior Sys Admin — Mission-Critical Infrastructure (Dublin)

Cyber Operations Engineer

Vulnerability Assessment Analyst

Intern - Cyber Consulting Services

Cyber Security Engineer

App Support Specialist - Entry Level

Operational Security Analyst (IT & Payment Systems)

Cyber Security Risk Analyst

IT Risk Analyst

Operations Office - IT / IS

IT Systems Administrator

Website Content Writer

Manual Ethical Hacker (Web Applications)

IT Operations Manager - Perm

Information Security Officer

IT & Digital Business Partner

Cyber Security Officer

IT Systems Administrator – Contract (Dublin, Ireland)

I want to receive the latest job alerts for it support with cyber security in dublin, d

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