Find Guest services agent Jobs in Dublin, D

Guest Services Agent
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
1d
Reservations Agent
Dalata —Dublin, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience
Reservations Agent
Powerscourt Hotel —Enniskerry, County Wicklow
- Weekend availability
- English
- Hotel
- Phone etiquette
- Wellness program
- Employee assistance program
Quick apply
Reservations Assistant
The Merrion Hotel —Dublin, County Dublin
- €14.68 an hour
- Part-time
- English
- Hotel
- Organisational skills
- Annual leave
- Employee discount
7d
Sales and Customer Care Agent
City Wonders Ltd —Dublin, County Dublin
- €11,800 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Quick apply
1d
Hotel Reservations Agent
Grand Hotel Malahide —Malahide, County Dublin
- Full-time
- Hotel
- No degree
- Communication skills
- Referral programme
Quick apply
Workplace Experience Ambassador
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- Project management
Workplace Experience Ambassador
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- Project management
Quick apply
Sales and Customer Care Agent
City Wonders Limited —Dublin, County Dublin
- €11,800 a year
- Part-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
1d
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
9d
Workplace Experience Ambassador Team Lead
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
9d
Senior Backend Engineer, Guest Portal - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Annual leave
- Work from home
Quick apply

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Reservations Agent
Dalata —Dublin, County Dublin
50% Off FB in all properties. Extra AL day for every year worked (5 days to a maximum of 5 days). 30% off the Friends Family rate. Free employee meals on duty.
Quick apply
Reservations Agent
Powerscourt Hotel —Enniskerry, County Wicklow
Successful completion of the training/certification process. Handle all guest opportunities by following the guidelines and ensuring guest satisfaction.
Quick apply

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Guest Services Agent

Marriott International, Inc -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Supervising experience
Multi-line phone systems

Full job description

Additional Information
Job Number26086838
Job CategoryRooms & Guest Services Operations
Location27 St. Stephen's Green, Dublin, Dublin, Ireland
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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guest services agent jobs in dublin, d

Guest Services Agent

Reservations Agent

Front Desk Hospitality Agent

Reservations Agent

Reservations Assistant

Sales and Customer Care Agent

Hotel Reservations Agent

Workplace Experience Ambassador

Workplace Experience Ambassador

Sales and Customer Care Agent

Workplace Experience Ambassador Team Lead

Workplace Experience Ambassador Team Lead

Senior Backend Engineer, Guest Portal - 100% Remote - EMEA

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