Find Government relations Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Executive Assistant (Perm) - Commercial (Pensions)
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
People Solutions - Senior Associate (HR Operations) - fixed term contract
PwC —Dublin, County Dublin
- Full-time
- Data analysis skills
- Microsoft Office
- Analysis skills
Executive Assistant (Perm) - Commercial (Employment)
Arthur Cox —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Director, Government Affairs Europe
Regeneron —Dublin, County Dublin
- €119,900–€200,400 a year
- Spanish
- English
- Bachelor's degree
- Annual leave
Healthcare Records Manager
Beaumont Hospital —Dublin, County Dublin
- €58,477–€66,677 a year
- Overtime
- Management
- English
- Leaving certificate
- Annual leave
7h
Executive Officer (Part Time 50%)
Trinity College Dublin —Dublin, County Dublin
- €34,023–€52,232 a year
- Part-time
- Human resources
Audit Manager II - Financial Crimes
TD Bank —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Leadership
- Annual leave
Senior Associate (Corporate Governance & Company Secretarial)
PwC —Dublin, County Dublin
- Full-time
- Recruiting
- Organisational skills
- Communication skills
Head Hotel Concierge
The Merrion Hotel —Dublin, County Dublin
- Full-time
- English
- Hotel
- Employee assistance program
- Employee discount
Emergency Department Operations Lead
Beaumont Hospital —Dublin, County Dublin
- €61,219–€74,251 a year
- Overtime
- Management
- Analysis skills
- IT
4d
Centre Manager at StartBright St Finians
StartBright Learning Centres —DUBLIN 22, County Dublin
- Childcare
- Management
- Leadership
Category Manager, Consulting, Marketing and Professional Services
ESB —Dublin, County Dublin
- €71,979–€84,000 a year
- Full-time
- No degree
4d
Digital Learning Designer
Concern Worldwide —Dublin, County Dublin
- €47,539–€52,821 a year
- Full-time
13d
Retail Department Manager
DAA —Dublin, County Dublin
- Weekend availability
- Sales
- Recruiting
Community Resource Worker - Occupational Therapy Skillset
Vision Ireland —Dún Laoghaire, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
Quick apply
13d
Senior Manager, Process Validation
West Pharmaceutical Services —Dublin, County Dublin
- €100,900–€130,200 a year
- Computer Science
- No degree
- Manufacturing
Commercial Manager – Major Infrastructure Programme
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
Oracle HCM Test Manager - Day Rate Contractor
PwC —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Management
4d

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Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

government relations jobs in dublin, d

Desktop & Site Support Engineer

Executive Assistant (Perm) - Commercial (Pensions)

People Solutions - Senior Associate (HR Operations) - fixed term contract

Executive Assistant (Perm) - Commercial (Employment)

Desktop Support Engineer

Director, Government Affairs Europe

Healthcare Records Manager

Executive Officer (Part Time 50%)

Audit Manager II - Financial Crimes

Senior Associate (Corporate Governance & Company Secretarial)

Head Hotel Concierge

Emergency Department Operations Lead

Centre Manager at StartBright St Finians

Category Manager, Consulting, Marketing and Professional Services

Digital Learning Designer

Retail Department Manager

Community Resource Worker - Occupational Therapy Skillset

Senior Manager, Process Validation

Commercial Manager – Major Infrastructure Programme

Oracle HCM Test Manager - Day Rate Contractor

I want to receive the latest job alerts for government relations in dublin, d

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