Find Global mobility Jobs in Dublin, D

Client Service Associate
OFX —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Computer skills
- Communication skills
Quick apply
3h
Global Mobility & Tax Specialist
Winthrop Technologies —Ballymount Great, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
6d
Sales Associate
Coach —Dublin, County Dublin
- €28,275–€30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Telecoms Business Development Manager
Radius Limited —DUBLIN 14, County Dublin
- €40,000–€60,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Annual leave
Quick apply
11d
Trainee Merchandiser
Primark —DUBLIN 1, County Dublin
Global Corporate Actions and Income - Custody Operations Analyst
U.S. Bank National Association —DUBLIN 18, County Dublin
- €49,385–€58,100 a year
- Full-time
- No degree
4d
BOTTEGA VENETA - Client advisor - Dublin
Bottega Veneta —Dublin, County Dublin
- Full-time
- Leadership
3d
Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Customer Service Agent
Europcar —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Sick pay
Contact Centre Agent
Europcar —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
6d
Assistant Merchandiser
Primark —DUBLIN 1, County Dublin
- Sales
- Merchandising
- No degree
Romanian Speaking Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
4d
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
Merchandiser
Primark —DUBLIN 1, County Dublin
- Merchandising
- Analysis skills
- No degree
Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
Turkish Speaking Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
4d
Dutch Speaking Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
4d
Hungarian Speaking Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
4d
Global Senior Payroll Manager
Strava —Dublin, County Dublin
- €140,000–€190,000 a year
- Full-time
- In-person
- AI
- Employee stock purchase plan
Investor Services Analyst
U.S. Bank National Association —Dublin, County Dublin
- €41,820–€49,200 a year
- Full-time
- Leaving certificate
- No degree
- Communication skills

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Client Service Associate

OFX -
Dublin, County Dublin

Quick apply

Job details

Full-time
3 hours ago

Qualifications

Customer service
HRIS
Computer skills
Communication skills
Time management

Full job description

Company Description

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Job Description

The Client Service Associate is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service.

Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation.

What you'll do:

Be the first point of contact on all issues relating to the international payment process.
Deliver unparalleled customer service to clients and internal stakeholders via telephone and email.
Manage high call and email volumes, and deliver outcomes within restrictive timeframes.
Interact with new and existing clients on inbound/outbound calls/emails.
Escalate calls within the company if required in accordance with internal procedures.
Follow up with clients in accordance with AML/CTF regulations.
Communicate effectively with internal departments when required i.e. Compliance.
Contact clients in a timely manner to confirm their transfers.
Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements.
Gain knowledge of and remain up to date on relevant legislation.

Qualifications

What you bring:

HSC with further education/relevant customer service experience.
University/accreditation would be advantageous however not necessary.
Previous customer service experience, preferably in a high call volume environment.
Computer skills, including using email and phone systems.
Strong attention to detail and ability to perform multiple tasks.
Ability to understand complex products and to handle objections.
Ability to be flexible and work in a busy environment.
Excellent interpersonal and communication skills.
Ability to build effective relationships.
Ability to remain calm under pressure and demonstrate emotional resilience.
Integrity, reliability and good work ethic.
Efficiency and exceptional time management skills.
Commitment to providing outstanding customer service.
Team oriented and ability to work unsupervised.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

#LI-Hybrid

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.

Quick apply

Refine Your Search

global mobility jobs in dublin, d

Client Service Associate

Global Mobility & Tax Specialist

Sales Associate

Telecoms Business Development Manager

Trainee Merchandiser

Global Corporate Actions and Income - Custody Operations Analyst

BOTTEGA VENETA - Client advisor - Dublin

Customer Support Specialist, eShop (Channel Operations)

Customer Service Agent

Contact Centre Agent

Assistant Merchandiser

Romanian Speaking Quality & Policy Expert

Customer Account Specalist

Merchandiser

Customer Account Specialist, Customer Operations

Turkish Speaking Quality & Policy Expert

Dutch Speaking Quality & Policy Expert

Hungarian Speaking Quality & Policy Expert

Global Senior Payroll Manager

Investor Services Analyst

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