Find ecommerce customer support Jobs in dublin, d

E-Commerce Order Fulfilment Associate - Bookshop
Chapters Bookstore —Dublin, County Dublin
- €14.15 an hour
- Full-time
- Warehouse experience
- Time management
- Employee discount
Quick apply
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Customer Support Specialist, French (Weekend Shift)
Klaviyo —Dublin, County Dublin
- €40,000–€60,000 a year
- Weekend availability
- Google Suite
- English
- JavaScript
Customer Success Manager
GreyScout —DUBLIN 1, County Dublin
- Communication skills
- Annual leave
Analyst I, Strategy & Operations
GoFundMe —Dublin, County Dublin
- Microsoft Excel
- SQL
Content Operations Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Organisational skills
- Budgeting
- AI
- Annual leave
- Employee assistance program
Quick apply
8d
Store Manager
Life Style Sports —Dublin, County Dublin
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee assistance program
Quick apply
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Marketplace Advertising Graduate
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Deputy Manager
Life Style Sports —Dublin, County Dublin
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee assistance program
Quick apply
Account Executive
GreyScout —DUBLIN 1, County Dublin
- Sales
- Annual leave
Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
AI Engineering Manager - Amplify C.S
Klaviyo —Dublin, County Dublin
- €112,000–€168,000 a year
- Hybrid work
- Azure
- Computer Science
- AWS
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Customer Experience Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Spanish Growth Advisor
eBay Inc. —DUBLIN 15, County Dublin
- Full-time
- Spanish
- English
- Business development
7d
Customer Success Manager, High Touch
Intercom —Dublin, County Dublin
- Hybrid work
- No degree
- Work from home
Risk Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Data analysis skills
- English
- SQL
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Customer Operations Manager
Luzern eCommerce Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
7d

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E-Commerce Order Fulfilment Associate - Bookshop

Chapters Bookstore -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€14.15 an hour

Benefits

Bike to work scheme
Employee discount

Qualifications

E-commerce
Packaging
Warehouse experience
Time management

Full job description

We are a growing, fast paced company looking for the right individual to help us continue to expand our E-Commerce presence. The E-Commerce Order Fulfilment Associate supports the online operations of our bookshop by ensuring every order is packed, shipped, and delivered with accuracy and care. This role plays a key part in maintaining our shop’s reputation for excellent service ensuring that customers receive their books quickly and in perfect condition. You’ll manage online orders, track inventory, and assist in creating a smooth connection between our online and in-store experiences.

Key Responsibilities

Process online book orders through our ecommerce platform with the use of an RF scanner.
Pick, inspect, and carefully pack books and other merchandise for shipment.
Print shipping labels and ensure timely dispatch via carriers.
Maintain organised shelves and up-to-date online inventory.
Communicate with customers or staff regarding backorders, special requests, or shipping issues.
Monitor order tracking and proactively resolve any delivery delays or errors.
Communicate with management about product restocks and updating product listings, descriptions, or inventory counts online.
Support seasonal sales, pre-orders, and signed edition releases.
Collaborate with the retail team to coordinate in-store pickups or local deliveries.
Maintain a tidy and efficient fulfilment workspace.

Qualifications

1+ year experience in ecommerce, retail, or warehouse fulfilment (bookstore experience a plus).
Strong attention to detail - especially when handling book editions, ISBNs, and order accuracy.
Comfortable using ecommerce systems and shipping tools.
Excellent organisational and time management skills.
Ability to work on your feet for extended periods.
Friendly, team-oriented attitude and passion for books and readers.

Preferred Skills

Experience with Shopify, WaveOMS and Booksolve.
Knowledge of basic inventory management principles.
Interest in literature, publishing, or independent book retail.
Experience with sustainable or gift packaging practices.

Performance Indicators

Order accuracy and on-time shipment rate.
Inventory accuracy and fulfilment efficiency.
Customer satisfaction and feedback ratings.
Reduced packaging waste and improved efficiency.

Job Types: Full-time, Permanent

Pay: €14.15 per hour

Benefits:

Bike to work scheme
Employee discount

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

ecommerce customer support jobs in dublin, d

E-Commerce Order Fulfilment Associate - Bookshop

Customer Experience Agent

Customer Support Specialist, French (Weekend Shift)

Customer Success Manager

Analyst I, Strategy & Operations

Content Operations Manager (eCommerce)

Store Manager

Staff AI Designer

Marketplace Advertising Graduate

Deputy Manager

Account Executive

Senior Customer Success Manager

AI Engineering Manager - Amplify C.S

Trust & Risk Agent

Customer Experience Agent (French Speaking)

Spanish Growth Advisor

Customer Success Manager, High Touch

Risk Analyst

Digital Business Analyst

Customer Operations Manager

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