Find Customer insights analyst Jobs in Dublin, D

Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Quality & Insights Analyst
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- AI
12d
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Digital Media Analyst
Accenture —Dublin, County Dublin
- Full-time
- Marketing
- Analysis skills
- AI
- Gym membership
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
Data Analyst (m/f/d)
Solstice Advanced Materials —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
6d
Transformation Change Analyst - Customer Availability
Primark —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
Global Equity Derivatives Graduate Analyst - 2026 Start
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
7d
AI Analysis & Performance Analyst
TikTok —Dublin, County Dublin
- Master's degree
- SQL
- AI
Graduate Sales Operations Analyst
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Time management
Senior Insights Analyst
Primark —Dublin, County Dublin
- Data analysis skills
- SQL
- Analysis skills
5d
Senior Analytics Executive - Consultant (Maternity cover fixed term 12 month contract)
NielsenIQ —Dublin, County Dublin
- €43,300–€43,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Manufacturing
- Employee assistance program
Quick apply
1h
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Full-time
- Azure
- Computer Science
- SQL
Solutions Analyst III
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Agile
- Communication skills
Technical Business Analyst
Elwood Roberts —Dublin, County Dublin
- €300–€350 a day
- Full-time
- Microsoft Excel
- Management
- SQL
Quick apply
Techno Functional Business Analyst
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Oracle
- Computer Science
- SQL
Insight Analyst
Primark —Dublin, County Dublin
- Sales
- Data analysis skills
- SQL
5d
Senior Business Analyst
TestReach —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
Commercial Negotiation and Execution - Analyst Transaction Support
SMBC Aviation Capital —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- English
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply

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Digital Business Analyst

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Gym membership

Qualifications

Jira
SAFe
E-commerce
Confluence
Business requirements
AI
Figma

Full job description

As a Digital Business Analyst you will drive the digital product design. Focusing on delivering leading customers experiences across digital channels (e.g. app / website / CRM) projects from requirements gathering and definition, customer experience design through to delivery and roll out to end customers.

Key tasks and responsibilities:

Planning and leading business requirements workshops, including requirements write up
Developing detailed and clear business requirements to enable customer experience design and development teams to deliver leading customer experiences for customers
Business case creation including value identification and measurement
Conducting customer stakeholder interviews to capture business insights and requirements
Support and provide direction to client product owners on feature prioritisation
User story creation and product backlog creation and ongoing backlog grooming
Utilise design thinking and agile methodologies to deliver customer and business benefits in a timely manner
Owns projects from beginning to end, eliminates obstacles and takes responsibility for getting results for our clients and their customers
Acts as a project coordinator for digitally based projects, managing resources, stakeholders and relationships across teams internally and with the client
Brings together people from creative, business and technical backgrounds, often across multiple dispersed teams, to collaborate for project success
Effectively communicates with client and project teams alike, from requirement gathering and expectation management, to communicating vision and team collaboration
Develops and mentors' colleagues and team members at different levels of experience and with different skill sets

4+ years of working on customer / digital projects from vision through to delivery
Experience in the delivery of Web, Mobile and eCommerce projects based on leading technology platforms
Experience of customer / digital design projects, working with Service, UX and UI designers, front-end developers, data engineers and digital marketers
Experience in running business and technology workshops to capture business and technical product requirements
Experience utilising AI tools and agentic AI to capture, shape and refine requirements
Experience in AI Native engineering practices delivering enterprise ready AI agents with familiarity of leading AI providers (e.g. Anthropic, Google, OpenAI etc)
Experience of working with multi-location teams is preferable
Experience of working in complex, matrix organisations is preferable
Experience of Atlassian tooling (Jira, Confluence) or equivalent is an advantage
Experience of Figma tooling or equivalent is an advantage

Qualifications

Relevant 3rd level qualification – design, technology, other
Agile Certification such as SAFe is an advantage
PMP Certified or similar qualification an advantage
AI certification or similar qualification an advantage

What’s in it for you:

At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.

Does this appeal to you? If so, we wish to hear from you:

Please advise if you have any requirements, so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected]

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Apply Now

Refine Your Search

customer insights analyst jobs in dublin, d

Digital Business Analyst

Quality & Insights Analyst

Business & Test Analyst

Digital Media Analyst

Transformation Business Analyst

Data Analyst (m/f/d)

Transformation Change Analyst - Customer Availability

Global Equity Derivatives Graduate Analyst - 2026 Start

AI Analysis & Performance Analyst

Graduate Sales Operations Analyst

Senior Insights Analyst

Senior Analytics Executive - Consultant (Maternity cover fixed term 12 month contract)

Data and AI Analyst

Solutions Analyst III

Technical Business Analyst

Techno Functional Business Analyst

Insight Analyst

Senior Business Analyst

Commercial Negotiation and Execution - Analyst Transaction Support

Data Analyst - Housing Management

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