Find Customer experience leader Jobs in Dublin, D

Guest Operations Team Leader DUB
Signature Aviation —Dublin, County Dublin
- From €55,000 a year
- Weekend availability
- Annual leave
- Employee assistance program
Quick apply
8d
Inventory Team Leader
dnata Catering Ireland Limited —Saint Margaret's, County Dublin
- Up to €39,211.38 a year
- Full-time
- Microsoft Excel
- Inventory control
- ERP systems
Quick apply
8d
Assistant Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Customer Service Advisor
SunbeltRentals —Dublin, County Dublin
- Sales
- Customer service
- No degree
- Annual leave
Quick apply
Team Leader
TK Maxx —Dublin, County Dublin
- Full-time
- Management
14d
Sales Team Leader
Butternut Box —Dublin, County Dublin
- €50,000–€80,000 a year
- Full-time
- Leadership
- Annual leave
Quick apply
Freelance In-Person Event Specialist - Dublin, Ireland
Visit.org —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- In-person
Quick apply
Butlers Factory Tour Manager
Butlers Chocolate Cafe —DUBLIN 17, County Dublin
- €37,000–€40,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Wellness program
- Employee assistance program
Quick apply
6d
Sales Team Leader
DACHSER Ireland Ltd —Rathcoole, County Dublin
- From €40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance program
Quick apply
Team Leader
MarketStar —Dublin, County Dublin
- €55,000–€70,000 a year
- Full-time
- Google Suite
- Sales
- English
- Employee assistance program
1d
Team Leader
Keelings —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- No degree
Quick apply
Enterprise Customer Success Manager (Hybrid)
Nitro —Dublin, County Dublin
- Bachelor's degree
- No degree
- Communication skills
Head of Customer Experience | Dublin (Hybrid)
Hadfield Green —DUBLIN 2, County Dublin
- Leadership
Team Manager- Dublin
Field Management Ireland —Dublin, County Dublin
- Microsoft Excel
- Customer service
- Continuous improvement
Quick apply
14d
Assistant Cafe Manager FT
ALMA. —Dublin, County Dublin
- €38,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
- Employee discount
Quick apply
1d
Health and Safety Team Leader
Peninsula —Dublin, County Dublin
- Up to €55,000 a year
- Overtime
- Customer service
- Time management
Quick apply
10d
Summer Activity Leader
EF Education First —Dublin, County Dublin
- Full-time
- English
- Leadership
- Communication skills
- Employee assistance program
Deputy Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
General Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
Shift Leader
Caffe Nero Blackrock Frascati Centre —Blackrock, County Dublin
- €14.35 an hour
- Full-time
- No experience needed
- Supervising experience
18h

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Guest Operations Team Leader DUB

Signature Aviation -
Dublin, County Dublin

Quick apply

Job details

Full-time
From €55,000 a year
8 days ago

Benefits

Annual leave
Company pension
Employee assistance program
Private medical insurance

Full job description

Guest Operations Team leader - Signature Aviation, Dublin FBO

Full time

Salary starting from €55k

Who we are:

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team.

Signature provides a variety of benefits, programmes, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the communities where we operate and empowering the next generation of aviation professionals.

Your new role:

We are seeking a proactive and customer-focused Guest Operations Team Leader to support the General Manager in delivering safe, efficient, and compliant base operations. You will help lead day-to-day activities by scheduling and assigning duties, managing rosters and absences, running shift briefings and meetings, overseeing the maintenance and restocking of amenities, and providing on-the-job training, while ensuring all work is carried out in line with company policies, SOPs, and regulatory requirements.

As a key point of contact for guests and flight crews, you will deliver a professional and welcoming service while coordinating arrivals, departures, and concierge requests. A significant part of the role involves generating customer invoices and managing planeside billing, alongside other general accounting duties as directed by the General Manager. You will maintain a full working knowledge of the front-of-house booking system, ensuring all booking details and Gendec information are accurately inputted, and take responsibility for managing guest enquiries, billing queries, and escalations.

You will also ensure operational accuracy and continuity across shifts by promptly responding to all emails received during your shift, clearly documenting and handing over outstanding actions, and confirming that all paperwork is complete and accurate. Before handover, you will ensure all operational slots for the next shift are confirmed and live within the airport operations system. Working hands-on across front-of-house and airside operations, you will promote company services, uphold safety and security standards, and contribute to a seamless, high-quality guest experience in a fast-paced aviation environment.

This is a shift-based role and the successful candidate must be able to work flexible schedules including nights, holidays, and weekends. Certain functions will be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise.

About you:

Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain issuance of an airport security badge, and be insurable by the Company's applicable insurance policies.
Excellent vision and coordination to move and/or direct aircraft.
Ability to pass a color vision test for purposes of visually inspecting aviation fuel.
Must be legally authorized to work in the jurisdiction of employment.
Must possess a valid driver's license.

What We Offer:

Our people are extremely important to us, so we offer a benefits package designed to motive and reward you, whilst considering your overall wellbeing and all-important work/life integration.

Enhanced paid holiday entitlement –23 days+ 10 bank holidays (pro-rata if part-time).
Company Pension Scheme, with matched contributions up to 6%
Sickness entitlement (after probation completed)
Part-funded Private Medical Insurance
Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
Specsavers vouchers for free eye test and money towards glasses
Full access to LinkedIn Learning and ongoing Training & Development Opportunities
Global Development Scheme Opportunities via ‘Signature University'
Mentorship schemes
Recognition program - performance, going above and beyond, service
Enhanced Family Friendly Leave Policies

Interested?

To apply, simply submit your updated CV outlining your qualifications and experience.

Due to the high volume of applications, we regret to inform you that we may not be able to respond to everyone individually. If you do not hear back from us, please assume that your application has not been successful on this occasion.

Quick apply

Refine Your Search

customer experience leader jobs in dublin, d

Guest Operations Team Leader DUB

Inventory Team Leader

Assistant Manager - Zara Home Dublin

Customer Service Advisor

Team Leader

Sales Team Leader

Freelance In-Person Event Specialist - Dublin, Ireland

Butlers Factory Tour Manager

Sales Team Leader

Team Leader

Team Leader

Enterprise Customer Success Manager (Hybrid)

Head of Customer Experience | Dublin (Hybrid)

Team Manager- Dublin

Assistant Cafe Manager FT

Health and Safety Team Leader

Summer Activity Leader

Deputy Manager - Zara Home Dublin

General Manager - Zara Home Dublin

Shift Leader

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