Find Head of customer service Jobs in Drogheda County Louth

Assistant Branch Manager
Chadwicks Group —Drogheda, County Louth
- Full-time
- Microsoft Word
- Microsoft Excel
- No degree
- Sick pay
Management Accountant
Primeline Group —Ashbourne, County Meath
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Project Manager (Construction)
Techrete UK & Ireland —Balbriggan, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- Analysis skills
Quick apply
Chef De Partie
Glenn Anthony Restaurants Limited —Drogheda, County Meath
- €36,605 a year
- Full-time
- Hospitality
- Cooking
- English
Quick apply
13d
Head of Digital
Choice Stores —Ashbourne, County Meath
- Full-time
- Merchandising
- AI
Quick apply
Estimator
Techrete UK & Ireland —Balbriggan, County Dublin
- Full-time
- No degree
- Communication skills
- Time management
Quick apply
National Account Mananger - Household
Boyne Valley Group —Drogheda, County Louth
- Sales
- Analysis skills
- Communication skills
IRE_Qualified Person
PCI Pharma Services —Stamullin, County Meath
- Full-time
- Management
- Engineering
- Bachelor's degree
Director of HR 102011
Health Service Executive —North Dublin, County Dublin
- €87,471–€108,804 a year
- Call to connect
- Hybrid work
- Human resources
6d
HGV Driver
Choice Stores —Ashbourne, County Meath
- Weekend availability
- Customer service
- English
- Forklift
- Annual leave
- Employee assistance program
Quick apply
3h
HV/MV Electrician
Enersol —Drogheda, County Louth
- Full-time
Quick apply
Post Doctoral Fellow Level 1 Beef Systems Modeller
Teagasc —Grangegeeth Cross Roads, County Meath
- €45,520–€49,889 a year
- Full-time
- Doctoral degree
- Data analysis skills
- Research
2d

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Assistant Branch Manager

Chadwicks Group -
Drogheda, County Louth

Apply Now

Job details

Full-time | Fixed term

Benefits

Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Communication skills

Full job description

Location

Drogheda

Job ref:

126719

Published:

24 days ago

Assistant Branch Manager - Chadwicks Drogheda

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Cork Builders Providers, Panelling Centre, Proline Architectural Hardware, Heiton Steel, Sitetech, Cygnum, Davies & Telford's.

Principle Objective

As Assistant Branch Manager you will work closely with the Branch Manager to continue driving the development of the branch business plan in order to achieve revenue, profit, margin, customer service and safety goals. You will be the main point of contact for all of the daily functions within the branch, generating a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive. The successful candidate will bring a motivated and dynamic approach to the role, you will provide leadership & guidance whilst assisting the Branch Manager with the people management agenda.

Knowledge & Experience

Commercially Astute
A strong understanding of the construction industry is desirable
Excellent verbal and written communication skills coupled with a keen attention to detail and superb organisational skills
This person must present a professional presence
Enjoy working with people, strong ability to negotiate obstacles and focus on key issues and make well-judged decisions
Be flexible and self - motivated
Full competence with standard software packages, including MS Word and Excel
Third level degree in a commercial discipline is desirable but not essential

Key Responsibilities

Work closely with the Branch Manager to assist in driving the development of the Branch
Ensure that standards are met for service excellence
Improve the performance of the Branch across a number of key performance measures
Understand accounting practices
Cash office & Admin team management
Maintain customer & branch contracts/pricing structures
Oversee management of Aged Stock & special items
Support the stock control department
Provide leadership in resolving supplier or customer queries as required
Manage branch record keeping
Competent in all branch support activities, e.g., till, reception, goods inwards, ordering, audit compliance etc., in order to provide short term & immediate back-up when required & act as an advisor when necessary
Ensure all obligatory record keeping is maintained, escalate & follow problems as necessary
Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive
Ensuring that all policies, procedures and controls are followed at all times
Ensuring that the branch provide a friendly open and enthusiastic customer service both in person and on the phone
Key holder

Essential Competencies

Be customer focused and retail aware
Always maintain discretion & confidentiality
Ability to work on own initiative.
Effective team working and networking skills
An enthusiastic, motivated & hardworking team player.
Strong communication skills, both written and verbal
The flexibility and willingness to learn
Problem Solving
Dynamic, motivated & driven to achieve targets
Excellent organisation and attention to detail
To enjoy working with people
Tact and diplomacy

Key Relationships

Branch Colleagues
Branch Manager
Regional Director
Head Office team
Sales Representative
Customers & Suppliers

Contract Type

Permanent
Full time 39 hour contract
Working week Monday to Friday, may be required to take part in the Saturday roster

Our Benefits Include

Competitive Basic Salary
Private Health Care
Sick Pay Scheme
Paid Maternity and Parental Leave
Pension Scheme
Colleague Saving Scheme
Profit Share Scheme
Colleague Discount
Educational Assistance
Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Apply Now

Refine Your Search

head of customer service jobs in drogheda county louth

Assistant Branch Manager

Management Accountant

Project Manager (Construction)

Chef De Partie

Head of Digital

Estimator

National Account Mananger - Household

IRE_Qualified Person

Director of HR 102011

HGV Driver

HV/MV Electrician

Post Doctoral Fellow Level 1 Beef Systems Modeller

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