Role Overview
The Operations Manager for Domestic, Commercial & Agricultural Solar oversees the end-to-end installation operations for Mitros’s small to medium-scale solar projects. The Operations Manager coordinates across departments (sales, design, procurement, customer service) to streamline the journey from customer order to completed installation. In a fast-growing company, this role is key to scaling up installation capacity while maintaining excellent customer satisfaction. The Operations Manager ensures that even as the volume of installations increases, Mitros continues to meet promised timelines and uphold its reputation for top-notch solar solutions in every market segment.
Key Responsibilities
1. Operational Leadership & Delivery
- Lead day-to-day operations across field delivery, scheduling, operational administration, and customer handovers.
- Own operational performance including installation throughput, quality, on-time delivery, customer satisfaction, and cost control.
- Establish clear operational processes, accountability, and reporting rhythms across the Operations function.
- Act as the senior escalation point for operational issues, customer concerns, and delivery risks.
2. Field Operations Management
- Lead, coach, and support Field Operations Managers and installation teams.
- Ensure installations are delivered safely, efficiently, and to Company quality standards.
- Oversee planning, coordination, and execution of installation activities across all departments.
- Drive consistency in workmanship, commissioning, and handover standards.
3. Quality, Compliance & Continuous Improvement
- Implement and maintain SOPs, QA procedures, audits, and operational controls.
- Promote a “right first time” culture to minimise defects, rework, and operational inefficiencies.
- Ensure all operational documentation and compliance records are accurately maintained.
- Identify and implement continuous improvement initiatives across operations.
4. Health & Safety
- Ensure compliance with all Company Health & Safety policies and statutory obligations.
- Promote a strong safety culture across all teams and sites.
- Oversee incident reporting, investigations, corrective actions, and safety documentation.
5. Planning, Scheduling & Resource Management
- Manage operational capacity, scheduling, and resource allocation across teams and regions.
- Ensure operational readiness for upcoming works, including materials, access, logistics, and site requirements.
- Optimise utilisation of labour, vehicles, equipment, and materials to maximise efficiency and minimise downtime.
6. Procurement, Materials & Cost Control
- Oversee procurement and materials management to support operational delivery.
- Maintain effective supplier, stock, and ordering controls.
- Work closely with Warehouse/Stores to ensure stock accuracy and minimise waste.
- Monitor operational cost drivers including labour, fleet, rework, equipment hire, and material usage.
7. Cross-Functional Collaboration
- Work closely with Sales, Design/Engineering, Customer Support, Procurement, Warehouse, and Finance teams to ensure smooth project delivery.
- Support budgeting, forecasting, job costing, and invoicing readiness.
- Contribute to operational planning and business scaling initiatives.
8. People Leadership & Reporting
- Lead and develop operational teams through coaching, performance management, and training.
- Support recruitment and onboarding of operational personnel.
- Ensure accurate operational reporting across scheduling, QA, safety, productivity, and performance metrics.
- Maintain strong data discipline and effective use of Company systems.
9. General
- Undertake any other reasonable duties consistent with the role and business needs.
Key Skills & Requirements
- 3+ years’ experience in operations management, ideally within renewable energy, construction, or electrical services
- Strong technical knowledge of solar PV and renewable energy systems
- Proven experience managing field teams and operational delivery
- Experience delivering solar projects and/or managing O&M activities
- Strong understanding of health & safety and operational compliance
- Excellent organisational, communication, and stakeholder management skills
- Strong problem-solving and decision-making ability
- Commercial awareness and operational cost-control experience
- Leadership, coaching, and team development capability
- Ability to work effectively in a fast-paced operational environment
What you will receive:
· Salary DOE
· Vehicle and fuel card
· Laptop and phone
· Private healthcare available after probation
· Discounted healthcare for family
· Dental discount add on
· Employee Assistance Programme
· Contributed Mitros Pension Scheme
· Company Events
· Career opportunities into large scale utility in the future
Contribution to Mitros’s Mission & Sustainability Goals
By efficiently managing residential, commercial, and agricultural installations, the Operations Manager directly accelerates the adoption of solar energy in the community. Every home solar system installed quickly means another household reducing its carbon footprint; every business or farm project completed helps an enterprise become more sustainable. The high volume of installations completed under this role translates to a significant increase in clean energy capacity deployed each year, furthering Mitros’s mission to spread renewable energy at scale. Additionally, by enforcing quality standards, the Operations Manager ensures installations are built to last – systems that perform optimally and safely for decades will generate more renewable electricity over their lifetimes. This maximises the environmental benefit of each project and supports long-term sustainability goals. By providing a smooth and positive experience for customers (through timely delivery and strong communication), this role turns customers into solar ambassadors – satisfied clients are more likely to recommend solar to others, amplifying the adoption of clean energy in the community. In essence, the Operations Manager helps build public trust in solar as a hassle-free, beneficial investment, crucial for widespread uptake. Finally, through optimising resources and reducing waste in the installation process, the Operations Manager contributes to organisational sustainability – efficient scheduling reduces fuel use, proper training prevents material waste, etc. These efficiencies not only have environmental benefits but also financial ones, strengthening Mitros’s ability to reinvest in further green projects. A strong, financially stable Mitros can continue to grow and innovate in renewable energy, which is a direct outcome of the operational excellence driven by this role.
Job Types: Full-time, Permanent
Pay: €75,000.00-€90,000.00 per year
Work Location: In person
