ABOUT US
Nestled in the heart of Ireland, in the vibrant town of Tullamore, the Bridge House Hotel is one of the leading wedding venues in Offaly, perfectly located with easy access from Dublin, Galway, and Limerick.
Our luxurious four-star hotel is a family run hotel renowned across the Midlands and central Ireland for hosting unforgettable weddings, providing warm hospitality and memorable experiences for our guests. Weddings and Special Events are at the heart of what we do.
ROLE RESPONSIBILITIES
The Leisure Centre Manager is responsible for the overall management, operation, and development of the hotels leisure facilities, ensuring a high-quality experience for guests and members. This includes overseeing the swimming pool, gym, fitness classes, and wellness services while maintaining the highest standards of safety, hygiene, and customer service.
KEY RESPONSIBILITIES
Operations Management
- Oversee the day-to-day running of the leisure centre, including pool, gym, and associated facilities
- Ensure all areas are clean, safe, and compliant with health and safety regulations
- Manage opening and closing procedures and ensure smooth daily operations
Team Leadership
- Recruit, train, and supervise leisure centre staff, including lifeguards, fitness instructors, and reception team
- Develop staff schedules and ensure adequate coverage at all times
- Conduct regular performance reviews and provide ongoing training
Customer Experience
- Deliver exceptional customer service and ensure a welcoming environment for hotel guests and members
- Handle customer queries, feedback, and complaints professionally and efficiently
- Develop programs and activities to enhance member engagement and retention
Health & Safety Compliance
- Ensure full compliance with all relevant legislation, including pool safety standards and emergency procedures
- Maintain accurate records of safety checks, incidents, and maintenance
- Act as the designated safety officer for the leisure centre
Financial Management
- Manage budgets, control costs, and monitor financial performance of the leisure centre
- Maximise revenue through memberships, classes, and services
- Prepare regular reports for senior management
Sales & Marketing
- Promote leisure centre memberships and services to hotel guests and the local community
- Work with the hotels marketing team on campaigns and promotions
- Identify opportunities to grow membership and increase usage
Key Skills & Requirements
- Previous experience in a supervisory or management role within a leisure centre, gym, or hospitality environment
- Recognised Lifeguard or Pool Emergency Response certification
- Pool Plant Operations Certificate
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Knowledge of health and safety regulations
Desirable Qualifications
- Fitness instruction or personal training qualification
- Experience with membership systems or booking software
Personal Attributes
- Leadership and team development
- Organisation and time management
- Problem-solving and decision-making
What We Offer
- Competitive salary
- Supportive family-oriented working environment.
- Certified Great Place to Work
- Bike to work scheme
- On site parking
- Wellness programme
- Gym membership
- Staff discounts
- Pension scheme
- Discounted Group Health Insurance
- Ongoing training and development
The Bridge House Hotel is an equal opportunity employer
