Major Incident Manager ,Assistant Vice President
State Street —Kilkenny, County Kilkenny
- Weekend availability
- Computer Science
- Windows
- Master's degree
Quality & Continuous Improvement Co-Ordinator - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €32,692–€47,574 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Business Technology Risk Advisor – Vice President
State Street —Kilkenny, County Kilkenny
- Full-time
- Azure
- Computer Science
- DevOps
Consumer Channels eCommerce Product Owner
Glanbia Foods —Kilkenny, County Kilkenny
- Hybrid work
- Continuous improvement
- No degree
- Agile
Project Manager REF: 2617e
Fingleton White —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
IAM IGA Business Analyst, Assistant Vice President
State Street —Kilkenny, County Kilkenny
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Dynamics 365 Business Central Lead Consultant
BearingPoint Ireland —Kilkenny, County Kilkenny
- Hybrid work
- Sales
- Master's degree
- Analysis skills
Sustainability Engineer: Energy & Building Simulation Consultant
Lawler Sustainability —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Communication skills
- Mechanical knowledge
- Annual leave
Quick apply
Climate Action Development Section Lead
South East Energy Agency —Kilkenny, County Kilkenny
- €50,000–€58,000 a year
- Microsoft Excel
- Engineering
- Analysis skills
Quick apply
4d
Purple Team Exercise Coordinator
State Street —Kilkenny, County Kilkenny
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
5d
Customer Support Specialist with French
Planet —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Hospitality
- English
- IT
Depositary Oversight Officer, 9 months Fix-term contract
State Street —Kilkenny, County Kilkenny
- Full-time
- No degree
- Organisational skills
- IT
Quality & Compliance Officer (HIQA Regulated Setting)
SOS Kilkenny —Kilkenny, County Kilkenny
- €36,107.00–€55,463.14 a year
- Full-time
- Research
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Project Manager
Lawler Consulting —Kilkenny, County Kilkenny
- Full-time
- Management
- Supervising experience
Quick apply
Sr. Tax Manager
Glanbia Foods —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
2d
Principal Project Engineer
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Management
- Engineering
- Analysis skills
Project Manager (PCI)
Veolia Water Ireland Limited —County Kilkenny
- Full-time
- Engineering
- Master's degree
- IT
Quick apply
2d
Depositary Oversight Officer
State Street —Kilkenny, County Kilkenny
- Full-time
- No degree
- Organisational skills
- IT
Project Engineer
Veolia —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Cyber Security Integrations- VP
State Street —Kilkenny, County Kilkenny
- Full-time
- Computer Science
- Project management
- Bachelor's degree
10d

I want to receive the latest job alerts for technical manager in county kilkenny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical manager jobs near county kilkenny

Project Engineer jobs in Kilkenny, County Kilkenny

Project Manager jobs in County Kilkenny

Software Engineer jobs in Limerick, County Limerick

Project Engineer jobs in County Kilkenny

Analytics Engineer jobs in Dublin, County Dublin

Project Engineer jobs in Naas, County Kildare

Project Engineer jobs in Cork, County Cork

Engineer jobs in Dublin, County Dublin

Principal Software Engineer jobs in Dublin, County Dublin

Principal Software Engineer jobs in Cork, County Cork

Principal Software Engineer jobs in Galway, County Galway

Engineer jobs in County Galway

Part Time It Support Engineer jobs in Dublin, County Dublin

Childcare,special Needs Assistant jobs in Dundalk, County Louth

Sales Assistant jobs in County Galway

Assistant Vice President jobs in Dublin, County Dublin

Assistant Store Manager jobs in County Dublin

Hse, Healthcare Assistant jobs in Wexford, County Wexford

Senior Project Manager jobs in Dublin, County Dublin

Senior Project Manager jobs in Kildare, County Kildare

Major Incident Manager ,Assistant Vice President

State Street -
Kilkenny, County Kilkenny

Apply Now

Job details

Full-time

Qualifications

Computer Science
BMC Remedy
Windows
Master's degree
Bachelor's degree
ServiceNow
Middleware
Leadership
Communication skills
Information Technology

Full job description

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid resolution to minimize business impact, and overseeing critical incident response processes across complex environments. The AVP orchestrates 24/7 technical bridge operations, enforces governance for high-impact events and weekend changes, and conducts proactive health checks to maintain operational readiness. By establishing IT Service Management (ITSM) best practices, leveraging advanced ITSM tools, and leading cross-functional teams during high-pressure situations, the AVP strengthens operational resilience, safeguards service integrity, and ensures timely remediation of issues. Weekend shift availability is essential as part of scheduled coverage.

What you will be responsible for

Major Incident Management

Provide strategic oversight of critical IT disruptions.

Drive rapid service restoration and minimize client impact.

Prioritize reduction of Mean Time to Restore Service (MTRS) to uphold operational resilience.

24/7 Technical Bridge – Non-Major Incident Resolution

Lead continuous global support for lower-tier IT issues.

Enable proactive resolution through real-time coordination and cross-functional engagement.

Enhance system stability and reduce recurrence of incidents.

Daily Operational Health Check

Conduct structured tri-daily reviews (Mon–Fri) with Application and Infrastructure teams.

Assess system health, identify emerging risks, and ensure operational readiness across the enterprise.

Event & Hypercare Management

Govern high-impact IT events end-to-end, including milestone tracking and escalation protocols.

Monitor real-time performance during critical periods to ensure seamless execution and stability.

Maintain integrated communication channels for effective stakeholder engagement.

Weekend Change Governance

Oversee weekend deployments with a focus on risk mitigation and operational stability.

Provide structured governance and coordination to safeguard service integrity during high-change windows.

Skills & Competencies

Comprehensive Technical Acumen: Broad understanding of infrastructure and application domains, including Network, Security, Open Systems, Mainframe, Storage, Database, Middleware, Cloud, End User Computing, and Enterprise Applications.

Adaptive Leadership: Ability to quickly learn and integrate emerging technologies and evolving operational procedures to drive innovation and resilience.

Executive Communication: Exceptional written, verbal, and presentation skills with the ability to convey complex technical issues in clear, actionable terms to diverse stakeholders, including senior leadership.

Strategic Insight: Proven capability to distill and articulate key findings, risks, and recommendations succinctly for decision-making at all organizational levels.

Global Collaboration: Skilled in coordinating and influencing multidisciplinary, multicultural teams across regions to achieve unified outcomes under tight timelines.

Analytical Excellence: Strong problem-solving and critical-thinking skills to navigate complex challenges and deliver rapid, effective solutions.

Composure Under Pressure: Demonstrated ability to lead calmly and decisively during high-stakes incidents, fostering trust and collaboration across teams.

Education:

Bachelor’s degree in Information Technology , Computer Science, Engineering, or a related field ( Master’s degree preferred).

ITIL Certification (Intermediate or Expert level) strongly recommended.

Preferred Qualifications:

5 + years of experience in IT Service Management (ITSM) with a focus on Major Incident Management and Command Centre operations.

Proven leadership in managing large-scale, high-pressure IT environments with global reach.

Expertise in ITSM tools (e.g., ServiceNow, Remedy) and incident response frameworks.

Strong understanding of infrastructure, application architecture, and enterprise systems.

Exceptional communication and stakeholder management skills for executive-level engagement.

Ability to make rapid, data-driven decisions under critical time constraints.

Availability for weekend and on-call coverage as part of operational governance.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Apply Now

Refine Your Search

technical manager jobs in county kilkenny

Major Incident Manager ,Assistant Vice President

Quality & Continuous Improvement Co-Ordinator - UPMC Aut Even Hospital, Kilkenny

Business Technology Risk Advisor – Vice President

Consumer Channels eCommerce Product Owner

Project Manager REF: 2617e

IAM IGA Business Analyst, Assistant Vice President

Dynamics 365 Business Central Lead Consultant

Sustainability Engineer: Energy & Building Simulation Consultant

Climate Action Development Section Lead

Purple Team Exercise Coordinator

Customer Support Specialist with French

Depositary Oversight Officer, 9 months Fix-term contract

Quality & Compliance Officer (HIQA Regulated Setting)

Senior Project Manager

Sr. Tax Manager

Principal Project Engineer

Project Manager (PCI)

Depositary Oversight Officer

Project Engineer

Cyber Security Integrations- VP

I want to receive the latest job alerts for technical manager in county kilkenny

Related Searches

Explore jobs in more locations

About State Street

Jobseeker tools

Employer Tools

Browse

Stay Connected