Find Front office manager Jobs in County Kilkenny

Front Office Manager - SpringHill Hotel
Lyrath Estate Hotel —Kilkenny, County Kilkenny
- €34,000–€38,000 a year
- Weekend availability
- Customer service
- English
- Hotel
- Employee assistance program
- Employee discount
Quick apply
4d
Administration Services Lead
Glanbia Foods —Kilkenny, County Kilkenny
- Management
- Communication skills
Night Manager
Avalon House Hotel —Castlecomer, County Kilkenny
- €14.20–€15.00 an hour
- Part-time
- Phone etiquette
Quick apply
Access to Care Advisor - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €29,326.92–€44,113.46 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
11d

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Front Office Manager - SpringHill Hotel

Lyrath Estate Hotel -
Kilkenny, County Kilkenny

Quick apply

Job details

Permanent | Full-time
€34,000–€38,000 a year
4 days ago

Benefits

Employee assistance program
Employee discount
On-site parking

Qualifications

Customer service
English
Front desk
Computer skills
Leadership

Full job description

The newly refurbished SpringHill Hotel has an exciting opportunity for an experienced Front Office Manager to join our team.

You will be responsible for the day-to-day operations of the Reception Department / Front Of House Team ensuring that a high level of service standards are constantly provided for our guests.

Be The First to Greet - Our service promise becomes our guarantee for the service our customer can expect to experience. It communicates to the customer how you are going to meet and exceed their expectations.

Key Duties & Responsibilities Of The Role

Your duties will include but are not limited to

To oversee the planning, organising and control of the Reception Department making sure that high standards that have been set out by the Hotel are carried out smoothly.
Organisation of Staff Rotas on a weekly basis.
Oversee the training, coaching and development of new staff in the procedures and policies for the Reception and the Hotel in general.
To deal with all Customer complaints as efficiently as possible and communicate with other departments to ensure complete guest satisfaction is achieved.
Overall responsibility for the cash and keys that have been given to the Reception Department.
To ensure that the chasing of arrivals are done on a daily basis and that all no shows that occur are charged for where possible and correctly.
To ensure that the duties assigned to the Receptionist on duty are carried out correctly.
Responsibility for the cleanliness and general maintenance of the front office area.
To carry out performance appraisals and manage staff performance for your team.
To allocate all of the reservations with a room number as soon as possible each day.
To ensure that a detailed handover is received each morning from the Night Manager.

The ideal candidate will possess:

Strong command of the English Language
Must be eligible to work in Ireland
Computer skills are essential whilst a working knowledge of Hotsoft is desirable.
Experience in a leadership role. Front Office Manager Experience Highly Desirable.
Excellent Customer Service essential.
Welcoming friendly personality and manner
Ability to prioritise and organise your work load efficiently.
Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts.
Ability to work in a fast-paced busy environment.

What we offer you in return:

Complimentary meals while on duty
Complimentary car parking on site
Discounted Employee Accommodation Rate
Discounted Friends and Family Rate
Discount on food if dining in the hotel
Educational Assistance Programme
Employee Assistance Programme

If this sounds like your next role, please submit your CV to the Human Resources Department for consideration.

We look forward to receiving your application.

Quick apply

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front office manager jobs in county kilkenny

Front Office Manager - SpringHill Hotel

Administration Services Lead

Night Manager

Access to Care Advisor - UPMC Aut Even Hospital, Kilkenny

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