Find Service agent Jobs in County Donegal

Reservations Agent Full Time Position
An Chúirt Hotel —Gweedore, County Donegal
- From €14.15 an hour
- Weekend availability
- Sales
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
Reservations Agent
Lough Eske Castle Hotel —Donegal, County Donegal
- Weekend availability
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Real Estate Agent
Betterhomes —Donegal, County Donegal
- Full-time
- Sales
- English
- Communication skills
- Life insurance
Quick apply
Contact Centre Trainer
Tata Consultancy Services —Letterkenny, County Donegal
- 8 hour shift
- Customer service
- Presentation skills
- Continuous improvement
Hotel Reservation Agent
Redcastle Hotel —Moville, County Donegal
- Weekend availability
- Sales
- English
- Hotel
Quick apply
2d
Continuous Improvement Engineer
Vertiv —Letterkenny, County Donegal
- Microsoft Word
- Word processing
- Microsoft Office
Lead Cloud Infrastructure Engineer
SITA Switzerland Sarl —Letterkenny, County Donegal
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
- Employee assistance program
Manager, Third Party Risk Management | PGIM Ireland
Prudential —Letterkenny, County Donegal
- Full-time
- Microsoft Excel
- Project management
- Presentation skills
- Annual leave
Manager, Third Party Risk Management | PGIM Ireland
PGIM —Letterkenny, County Donegal
- Full-time
- Microsoft Excel
- Project management
- Presentation skills
- Annual leave
Fabric Data Engineer with Market Data
FalconSmartIT —Letterkenny, County Donegal
- Azure
- Master's degree
- SQL
Quick apply
Director, Experience Design & Research | PGIM Ireland
PGIM —Letterkenny, County Donegal
- Full-time
- Research
- Master's degree
- Bachelor's degree
- Annual leave
12d
Director, Experience Design & Research | PGIM Ireland
Prudential —Letterkenny, County Donegal
- Full-time
- Research
- Master's degree
- Bachelor's degree
- Annual leave
12d

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Reservations Agent
Lough Eske Castle Hotel —Donegal, County Donegal
Ensure guest history accounts and preferences are kept current. A college education or training in the hospitality industry.
Quick apply
Reservations Agent Full Time Position
An Chúirt Hotel —Gweedore, County Donegal
Maintain accurate guest records and payment details. Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Employee…
From €14.15 an hour
Quick apply

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Reservations Agent Full Time Position

An Chúirt Hotel -
Gweedore, County Donegal

Quick apply

Job details

Full-time
From €14.15 an hour

Benefits

Free parking
Bike to work scheme
Annual leave
Employee discount

Qualifications

Sales
Customer service
Organisational skills
IT
Computer skills
Communication skills
Hotel experience

Full job description

About Us

An Chúirt Hotel is a 4-star hotel nestled in the heart of Gweedore, offering warm hospitality, stunning surroundings, and exceptional guest experiences. We are currently seeking a friendly, organised, and customer-focused Reservations Agent to join our team.

The Role

As a Reservations Agent, you will be the first point of contact for many of our guests. You’ll play a key role in maximising room sales, delivering excellent customer service, and ensuring a smooth booking experience from enquiry to arrival.

About The Role

Key Responsibilities

Handle all reservation enquiries via phone, email, and online systems
Process bookings accurately using the hotel’s reservation system
Provide guests with information about rooms, rates, packages, and hotel facilities
Upsell rooms, packages, and hotel services where appropriate
Manage modifications, cancellations, and special requests
Liaise with Front Office, Housekeeping, and Sales teams to ensure smooth operations
Maintain accurate guest records and payment details
Deliver a professional and friendly guest experience at all times

Requirements

Previous experience in hotel reservations, front office, or customer service preferred
Strong communication and interpersonal skills
Excellent telephone manner
Good computer skills (experience with hotel booking systems is an advantage)
High attention to detail and strong organisational skills
Ability to work independently and as part of a team
Flexibility with shifts, including weekends if required (Mon to Friday normally)

What We Offer

Competitive salary (depending on experience)
Staff meals while on duty
Employee discounts within the hotel/group
Training and development opportunities
Friendly and supportive work environment

Required Criteria

Strong communication and interpersonal skills
Excellent telephone manner
Good computer skills
High attention to detail and strong organisational skills
Ability to work independently and as part of a team
Flexibility with shifts, including weekends if required

Desired Criteria

Previous experience in hotel reservations, front office, or customer service preferred

Skills Needed

Sales Communications, IT skills, Communication

About The Company

The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

Company Culture

At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.

Company Benefits

We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.

Vacation, Paid time off, Flexible schedule, Employee development programs, Tuition reimbursement, Employee discounts, Free parking, Cycle to work, Competitive salary, Preferential room rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee of the Month, Annual performance review, On the job learning, Progression opportunities

Salary

Starting from €14.15 per hour

Quick apply

Refine Your Search

service agent jobs in county donegal

Reservations Agent Full Time Position

Reservations Agent

Real Estate Agent

Contact Centre Trainer

Hotel Reservation Agent

Continuous Improvement Engineer

Lead Cloud Infrastructure Engineer

Manager, Third Party Risk Management | PGIM Ireland

Manager, Third Party Risk Management | PGIM Ireland

Fabric Data Engineer with Market Data

Director, Experience Design & Research | PGIM Ireland

Director, Experience Design & Research | PGIM Ireland

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