Location: Letterkenny (Hybrid 2-3 days onsite p/week)
Do you hold yourself to a higher standard? Do you believe everything can be better? Prudential takes great pride in our culture where excellence is core to our DNA! We are building something bold with an internal consulting engine that reimagines how work flows, how people engage, and how value is delivered. When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.
Reporting to the Vice President, the Director of Experience Design & Research will lead a team responsible for designing future state ambition that delivers impactful continuous improvement outcomes, shaping end-to-end journeys across key personas, grounded in deep customer insight, research, and experience design. You will partner with other capabilities across the organization and business stakeholders to fully reimagine value streams for quantifiable impact.
If you have a passion to drive insights to action and influence core operating model discipline at an enterprise level, then this is the role for you.
Translate external research, customer insights, market trends, and data into clear design implications and strategic recommendations.
Facilitation & Collaboration
PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.
Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.
