Find Monitor Jobs in County Cork

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Intelligence Analyst
Pinkerton —Cork, County Cork
- Full-time
- English
- Analysis skills
- Bachelor's degree
6d
Concierge- One Albert Quay
Savills Ireland —Cork, County Cork
- Hospitality
- Management
- No degree
7d
Project Administrator
OCS Group —Cork, County Cork
- €42,000 a year
- Remote
- Communication skills
Quick apply
Sauna Supervisor (Site Supervisor) - Cork
The Hot Box Sauna —Cork, County Cork
- €16 an hour
- Full-time
- Hospitality
- Leadership
- Outdoor work
Quick apply
Supply Chain Analyst – 9 months Maternity Leave Cover (Fixed Term
Misc —Little Island, County Cork
- Full-time
- Microsoft Excel
- English
- IT
Quick apply
Marketing & Business Support Coordinator (Part-Time)
Complete Plumbing Solutions —Blackpool, County Cork
- €20–€23 an hour
- Part-time
- Social media management
- English
- Microsoft Office
Quick apply
1d
Area Support Manager
IVC —Cork, County Cork
- Remote
- Communication skills
GSOC Analyst
Pinkerton —Cork, County Cork
- Weekend availability
- English
- Communication skills
6d
Security Officer
ICTS Ireland —Cork Airport, County Cork
- €17.05 a year
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- English
- Wellness program
- Employee assistance program
Desktop Engineer - Brinny - On Site
Intuit ED Ltd —Brinny, County Cork
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
Facilities & Events Supervisor
Student Centre, UCC —Cork, County Cork
- From €33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Employee discount
- Sick pay
Quick apply
6d
Car Park Attendant
Munster Car Park Services —Cork, County Cork
- From €14.15 an hour
- Full-time
- In-person
Quick apply
Information Security Analyst
EPS Group —Mallow, County Cork
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
Sugaring Manufacturing Technician – R&D; & Quality Assurance
OSEZ —Cork, County Cork
- €32,000–€40,000 a year
- Full-time
- Relocation assistance
- Flexitime
Quick apply
5d
Laboratory Manager
Sanmina Corporation —Fermoy, County Cork
- Supervising experience
- Presentation skills
- No degree
Ongoing Due Diligence Investigator | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €33,000 a year
- Weekend availability
- Analysis skills
- AI
- Communication skills
Customer Experience - (Part-time)- Morning - Cork
Leevin —Cork, County Cork
- €14.15 an hour
- Part-time
- Marketing
- Customer service
- English
Quick apply
1d
Trainee Manager
SuperValu Bandon —Bandon, County Cork
- €35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
13d
Lead Planner/Scheduler (office/hybrid role)
PM Group —Cork, County Cork
- Hybrid work
- Construction Management

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

monitor jobs in county cork

IT Support Engineer - Helpdesk

Intelligence Analyst

Concierge- One Albert Quay

Project Administrator

Sauna Supervisor (Site Supervisor) - Cork

Supply Chain Analyst – 9 months Maternity Leave Cover (Fixed Term

Marketing & Business Support Coordinator (Part-Time)

Area Support Manager

GSOC Analyst

Security Officer

Desktop Engineer - Brinny - On Site

Facilities & Events Supervisor

Car Park Attendant

Information Security Analyst

Sugaring Manufacturing Technician – R&D; & Quality Assurance

Laboratory Manager

Ongoing Due Diligence Investigator | Fintech | Cork office

Customer Experience - (Part-time)- Morning - Cork

Trainee Manager

Lead Planner/Scheduler (office/hybrid role)

I want to receive the latest job alerts for monitor in county cork

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