Find Information technology manager Jobs in County Cork

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Project Coordinator
Bord Gáis Energy —Cork Airport, County Cork
- €30,000–€35,000 a year
- Full-time
- Project management
- No degree
- Construction
Quick apply
5d
IT Project Manager
Sanmina Corporation —Fermoy, County Cork
- Customer service
- English
- No degree
IT Project Manager
G MASS —Cork, County Cork
- Hybrid work
- Computer Science
- English
- Analysis skills
Quick apply
8d
Functional Consultant
Evo-soft Ireland —Cork, County Cork
- Presentation skills
- No degree
- Time management
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Graduate Engineer - Tendering
EPS Group —Mallow, County Cork
- Full-time
- Microsoft Office
- Communication skills
Quick apply
1d
QA Officer (a.i.)
SGS —Cork, County Cork
Quick apply
Senior ICT Officer
Marymount University Hospital & Hospice —Cork, County Cork
- €52,235–€70,734 a year
- Full-time
- Remote
- Azure
- Windows
- Supervising experience
9d
IT Demand Analyst
Musgrave —Cork, County Cork
- Management
- Marketing
- Customer service
Quick apply
4d
Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
11d
Account Manager
Zartis —Cork, County Cork
- English
- AI
- Communication skills
Talent Acquisition Specialist
Bord Gáis Energy —Cork, County Cork
- €35,000–€45,000 a year
- Full-time
- No degree
- Recruiting
- Organisational skills
- Employee assistance program
Quick apply
8d
UX/UI Designer
Citco —Cork, County Cork
- Full-time
- Computer Science
- Research
- Analysis skills
Junior Technical Consultant | Cork Based
OpenText —Cork, County Cork
- Java
- C++
- Communication skills
10d
Design Co-ordinator
Glanua —Ballincurrig, County Cork
- Full-time
- Microsoft Office
- No degree
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
Workplace Solutions - Project Manager, Vice President
JPMorganChase —Cork, County Cork
- Full-time
- Analysis skills
- Project management
- No degree
Civil Engineer - Water/Wastewater
AECOM —Cork, County Cork
- Full-time
- Hybrid work
People Partner
NETGEAR —Cork, County Cork
- €55,000–€64,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Human resources
Quick apply
Construction Manager
IPS-Integrated Project Services —Cork, County Cork
- Engineering
- Bachelor's degree
- Construction Management
13d

I want to receive the latest job alerts for information technology manager in county cork

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology manager jobs near county cork

IT Support jobs in Little Island, County Cork

Recruiter jobs in Cork, County Cork

Engineer jobs in Mallow, County Cork

IT Analyst jobs in Cork, County Cork

Construction Manager jobs in Cork, County Cork

Account Manager jobs in Cork, County Cork

Support Engineer jobs in Cork, County Cork

Civil Engineer jobs in Cork, County Cork

Vice President Data jobs in Dublin, County Dublin

Executive Vice President jobs in Dublin, County Dublin

Vice President Of Product Management jobs in Dublin, County Dublin

Vice President jobs in Dublin, County Dublin

It Support jobs in County Leitrim

It Support jobs in Tralee, County Kerry

It Support jobs in County Kerry

It Support jobs in Santry, County Dublin

In House Recruiter jobs in Dublin, County Dublin

Emea Recruiter jobs in Dublin, County Dublin

Contract Recruiter jobs in Dublin, County Dublin

Recruiter jobs in Dublin, County Dublin

IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

information technology manager jobs in county cork

IT Support Engineer - Helpdesk

Project Coordinator

IT Project Manager

IT Project Manager

Functional Consultant

IT Manager

Graduate Engineer - Tendering

QA Officer (a.i.)

Senior ICT Officer

IT Demand Analyst

Manager, Support Engineering

Account Manager

Talent Acquisition Specialist

UX/UI Designer

Junior Technical Consultant | Cork Based

Design Co-ordinator

Workplace Solutions - Project Manager, Vice President

Civil Engineer - Water/Wastewater

People Partner

Construction Manager

I want to receive the latest job alerts for information technology manager in county cork

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected