Find Product support Jobs in County Clare

Technical Client Services Executive
Conpay Limited t/a AddJust —Kilrush, County Clare
- €28,300–€45,000 a year
- Part-time
- Hybrid work
- No degree
- Business
- Communication skills
Quick apply
7d
Customer Support Coordinator
Universal Display Corporation —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Excel
- Doctoral degree
Head Greenkeeper/Greenskeeper at Spanish Point Golf Club
Spanish Point Golf Club —Spanish Point, County Clare
- Weekend availability
- Spanish
- Management
- Maintenance
Quick apply
.NET Application / Support Developer
Magico —Ennis, County Clare
- Weekend availability
- Azure
- AWS
- HTML
Supply Chain AI & Automation Analyst
Extreme Networks —Shannon, County Clare
- Hybrid work
- Oracle
- Doctoral degree
- Master's degree
Quick apply
Pricing & Key Account Manager
CEVALogistics —Shannon, County Clare
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Application Analyst
AXA —Shannon, County Clare
- Call to connect
- Hybrid work
- Customer service
- Computer networking
- Agile
- Employee discount
5d
Senior Production Supervisor
Microchip Technology —Ennis, County Clare
- Full-time
- Analysis skills
- Manufacturing
- Business
General Operator – Manufacturing
Ohshima Ireland LTD —Shannon, County Clare
- €14.15 an hour
- Full-time
- No degree
- Manufacturing
- Mechanical knowledge
Quick apply
Key Account Manager
ZAGG Inc —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Electro-Mechanical Technician
Microchip Technology —Ennis, County Clare
- Full-time
- Microsoft Office
Senior Full Stack Engineer — React Fully Remote · Ireland Only
Conpay Limited t/a AddJust —Kilrush, County Clare
- €80,000–€110,000 a year
- Full-time
- Hybrid work
- SQL
- AI
- HTML
Quick apply
7d
Marketing Executive
Trump, Doonbeg - Administration —Doughmore Bay, County Clare
- Weekend availability
- Hospitality
- English
- Hotel
- Free parking
Quick apply
Pharmacy Sales Assistant
Kilkee Pharmacy ltd —Kilkee, County Clare
- €14.15–€16.59 an hour
- Part-time
- Sales
- Employee discount
Quick apply
8h
Customer Sales Assistant
Huhtamaki Group —Ennis, County Clare
- Full-time
Assembler
AMAX —Shannon, County Clare
- Overtime
- Assembly
- Manufacturing
- Hand tools
Quick apply
Personal Lines Renewals (Van Team) Executive
Campion Ireland —Ennis, County Clare
- Full-time
- Communication skills
Quick apply
No7 Advisor
Boots —Clare, County Clare
- Part-time
- No degree
- Communication skills
- Employee assistance program
- Employee discount
8d
Supply Chain Manager
IDEX Pump Technologies (Ireland) Limited —Shannon, County Clare
- Full-time
- Oracle
- ERP systems
- Analysis skills
Pharmacy Healthcare Advisor - Allcare Normoyles Ennis
Allcare Pharmacy —Ennis, County Clare
- Full-time
- Hospitality
- IT
- Communication skills
Quick apply
6d

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Technical Client Services Executive

Conpay Limited t/a AddJust
Kilrush, County Clare

Quick apply

Job details

Permanent | Part-time | Full-time
€28,300–€45,000 a year
7 days ago

Benefits

Company pension

Qualifications

Business
Communication skills
Time management

Full job description

About AddJust

AddJust is an Irish-owned digital solutions company based in Kilrush, Co. Clare. We develop and implement a cloud-based property asset management platform for local government housing, and the wider property sector. Our Digital Asset Management (DAM) solutions help organisations manage property data, surveys, inspections, repairs and maintenance, tenders, contracts, and construction projects in one place — combining a modern, simple-to-use platform with powerful functionality.

We are proud to be the sole provider of a National Asset Management system, and have been developing housing software alongside the Irish local authority sector since 2018. This includes the rollout and ongoing support of our asset management and rental inspection solutions to all 31 Local Authorities in the Republic of Ireland. We are also providing the technology for inspection and case management on over 240,000 privately owned houses that are being inspected by each of the Local Authorities.

We are a small, growing, remote-first team passionate about continuous improvement and digital transformation — helping organisations manage their property assets through great software, strong client relationships, and outstanding service.

About the Role

Due to continued growth, we have an exciting opportunity for enthusiastic and capable Technical Client Services Executives to join our Client Services team.

You'll work closely with clients throughout their journey with AddJust, helping them successfully implement and adopt our products while delivering an exceptional standard of client service.

The successful candidate will enjoy communicating with people, explaining technical concepts clearly, creating engaging learning content, and taking ownership of delivering an outstanding customer experience.

This position is a hybrid role with occasional days to be completed in our head offices in Kilrush, Co. Clare. There is also the option to be primarily based in the office. Flexibility to travel to meetings, workshops, or in-person team days is required. Full training will be provided and the role will be performed in collaboration with the wider team.

What You'll Do

Client Success

Support new client onboarding and implementation activities.
Build trusted relationships with clients through regular engagement, supporting successful product adoption and ongoing client satisfaction.
Deliver exceptional customer support via online meetings, sharing of high quality resources, and general async support.
Investigate and resolve customer issues, maintaining accurate records and escalating where appropriate.

Training & Content Creation

Assist with the preparation and delivery of implementation sessions, workshops and webinars.
Create and maintain engaging customer-facing and internal training resources, including videos, user guides, Knowledgebase articles, Academy content and product updates.
Continuously review and improve training materials and documentation to ensure they remain accurate, relevant and aligned with best practice.
Creation of content for monthly Product Updates and other such client-facing communications as required.

Reporting, Analysis & Governance

Maintain accurate client records to support effective client service, reporting and organisational governance.
Monitor customer activity, product adoption and support performance using company systems.
Identify trends, recurring issues and opportunities for improvement, escalating where appropriate.
Prepare reports and insights for internal and external stakeholders as required.

Collaboration & Continuous Improvement

Work collaboratively with colleagues across the business.
Gather, analyse and accurately document customer feedback.
Support validation of new functionality prior to release.
Contribute ideas that improve products, documentation, client experience and internal processes.

About You

Required Attributes

Third level technology or business related qualification
Exceptionally strong client-facing, teamwork, and communication skills (both written and verbal) are essential
Previous experience with the use of AddJust, Click-Up, LearnUpon, Intercom, would be highly regarded.
Experience creating high quality written, video or digital learning content would be highly regarded.
Previous experience with delivery of digital customer success would be highly regarded.
An understanding of Local Authority Housing practices, Private Rental Inspection practices, or Residential Asset Management systems would be advantageous
Solid organisational skills and eye for detail
Ability to manage multiple priorities and excellent time-management are necessary
Availability for occasional travel

What We Offer You

Flexibility on work location - either Irish-based hybrid or in-office
Flexibility on working hours. Finding the right candidate is our priority and we are therefore open to both full-time or part-time applications.
The opportunity to join a growing, innovative and fully Irish owned company. You will be a valued and integral part of our team.
The opportunity to be part of a significant nationwide digital transformation project.
Competitive remuneration
Travel subsistence and expenses where relevant

Pay: €28,300.00-€45,000.00 per year

Benefits:

Company pension

Work Location: Hybrid remote in Kilrush, County Clare

Quick apply

Refine Your Search

product support jobs in county clare

Technical Client Services Executive

Customer Support Coordinator

Head Greenkeeper/Greenskeeper at Spanish Point Golf Club

.NET Application / Support Developer

Supply Chain AI & Automation Analyst

Pricing & Key Account Manager

Application Analyst

Senior Production Supervisor

General Operator – Manufacturing

Key Account Manager

Electro-Mechanical Technician

Senior Full Stack Engineer — React Fully Remote · Ireland Only

Marketing Executive

Pharmacy Sales Assistant

Customer Sales Assistant

Assembler

Personal Lines Renewals (Van Team) Executive

No7 Advisor

Supply Chain Manager

Pharmacy Healthcare Advisor - Allcare Normoyles Ennis

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